HT4044 Dead pixel on iPad 4

I bought an iPad 4 a few days ago, and it has what I think is a dead pixel (a permanent dark grey dot). Is there anything I can do about this?

If that bothers you, go to the Apple Store and let the genius know about it. Maybe they will replace your iPad. Make a backup and an appointment before you go.

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Dead pixel in iPad display...

I have an iPad since a few weeks and noticed that my iPad wifi has a dead pixel... Can i get a new iPad? I live in The Netherlands. What to do..?
Message was edited by: Bas Boerman

Welcome to the discussions. The iPad goes on sale in the Netherlands on Friday, July 23 — so you may want to wait until then to call AppleCare on (31) 0900 7777 703.
http://www.apple.com/nl/support
Meanwhile, here's Apple's official position:
_About LCD display pixel anomalies_
...from this recent thread:
_Apple policy on stuck pixels on iPad?_
Here's Apple's Limited Warranty for iPad:
http://www.apple.com/legal/warranty/ipadwarranty.html
And: "Apple may restrict service to the original country of purchase." ...From here:
http://www.apple.com/support/ipad/service/faq/#repair3

Dead pixel new ipad

I have a dead pixel on new iPad. Will I get it replaced as I keep looking at it!

Yeah I had the same problem..swap it back with in the 14 day you bought it..I had to replace mine with 3 dead pixels now I have 2 on my replacement and now I have yellowing tint screen problems..it's my 2nd time returning it so I'm just going to get my money back and wait a month till I get it again hope apple fixes this..I'll stick with my iPad 2 for a while..

Dead pixel on ipad 2

Im sure you can see the white spot , it really stands out. I have noticed this since I bought my ipad a few months ago anybody know anyway I can get rid of it? it doesnt bother me but i dont like it there

Unfortunately, you are now passed the refund period, and you are stuck with the stuck pixel.
Stuck pixels normally occur at the time of manufacture, in other words your iPad always had that stuck pixel. On rare occasions a pixel will go bad after the display was manufactured.
Any time you purchase any display, always check for stuck pixels. I recently purchased an Apple 30 inch display, upon taking it home and testing it with "Pixel Buddy" I found one stuck pixel. I returned the display to the Apple Store where they cheerfully replaced it with a perfect one.

Sad iPad 2 Story (Dead Pixel + Bad Case)

Guys,
I want to share this experience so that you may not end up like me. I will try to shorten the story, please bear with me.
Just last 10/25, my iPad 2 arrived, I knew that it had arrived because I was informed via sms by my mother who received the unit. (Delivered to the house).
Excited, I bought this case (http://capdase.com/minisite/ipad/en/...28&c3=28&id=96), and when I got home, with utmost care, after removing the plastic, I immediately placed the screen protector then insert the iPad in the case.
The next morning, I find my iPad screen a bit warmer in color... I noticed it immediately given the number of iPads I have used at the office, friends and actually this is our second iPad 2.
After a few days, I now noticed a dead pixel, long story short, I investigated, tested, and I believe I now have a dead red "sub-pixel". This is less than a week in use.
I emailed the store where I got this (from a promo) and I reported the screen to be a bit warmer (yellowish) and the dead sub pixel, they told me to bring the unit over so I did.
They have confirmed a dead red sub-pixel (based on wikipedia and apple) after I demonstrated that a pixel is "black" on red (wallpaper) and not on blue and green. (FYI LCD's are RGB's). They told me a replacement will be ordered in a week's time. I was so happy, because I can't stand a dead subpixel that is on the middle of the screen.
Today was the 7th day and the same day where I supposedly to surrender my defective unit, to my shock, surprise, they told me the unit have dents! I can't believe what I am hearing! The iPad never left the case from the day it went in there!
For illustration purposes, this is where they saw two (2) dents.
(approximate location)
Because of the dents, they did not replace my unit, I have no choice but to surrender the iPad so that their main office will decide if this is still fit for replacement. OR just live with it (dead pixel) which is not also a choice for me.
My question is on what occasion did my iPad got the dents... obviously the Capdase case did not do its job. Or I was sold a dead pixel dented iPad 2.
If you are planning to buy this case, DO NOT BUY IT!!! If you have this case already, sell it! Buy a new one! Preferably cases which protects the entire border.
I went home today iPad-less. Sad, frustrated, unknown what will be the fate on Monday next week, the day they will tell me congratulations, you will get a new iPad or, Sorry, we cannot accept your dead pixel ed dented iPad 2.
All this drama, in just 2 weeks and 2 days.
I hope they will still replace it next week

I don't know if there will be any iPad repair DIY gurus on this discussion site a but in case you get no other responses, you might be able to find some help here.
http://www.ifixit.com/iPad-Parts

Dead pixel on my new iPod Touch 5th Generation. Can I get a replacement?

Today I bought an iPod Touch 16GB Silver. I activated it and after maybe half an hour, I noticed a single dead pixel in the upper left part of the display. I know that with iPhones there's a policy that 1 dead pixel, replacement. iPads have a 3 dead pixels - replacement policy. So I am not sure what is the case with iPods. Here are photos for the proof:

You would need to ask an Apple employee to get a definitive answer.

I have the same case with you an iPad Air in dead pixel or speckle silver dust on screen. It is been 3 months I bought in Avant Abenson in Greenbelt Makati Philippines. Today I decided to change my screen protector film but the speckle dust on the screen

Speckles dust on the screen and it cannot be removed today when I decided to change the screen protector film and noticed is not my fault it is a factory defect on screen it is either dead pixel or speckle dust on screen they are so many said and experience I have read. So I need the replacement a new one for that dismayed screen on my iPad Air. I bought this 3 months ago in Avant Abenson at Greenbelt Makati Philippines. I need the replacement for tomorrow I will go to the store I bought. I love apple products but they need to replace and make go round to improve some defects and cannot be more escalate with this issue of the many of patronizing your products. It is sometimes irritating to the eyes and seen dirt on the screen. Thank you apple customer service to bringing up my complaints and a replacement for tomorrow's to inform the store I bought and advise them here in the Philippines to facilitate in regards to this matter.

I wanted to buy an ipad air to replace my ipad 2 but the one I wanted was (luckily) sold out.
Yesterday I tested the air from a collegue and I noticed the screen was SUBSTANTIALLY less sensitive than the screen of my ipad 2 when using my stylus.
I use Stylus R US especially for I annotate and with the air this did not work well at all... Half of the time there was no contact registered so underying certain parts of the text was a disaster...
Just working with the finger all whent OK... Just fear that another app I use a lot (notes +) will have same problem.
On the Ipad 4 also retina all goes *** smooth as on my ipad 2...
Is this a fault of a specific ipad air series? Or is this normal?? If it is I think this is truelly a huge flaw and I cannot see how not manny people using the ipad for notetaking etc did not notice this...

Dead pixel in my iPad

I was grievously disappointed to discover a dead pixel near the center of the screen in my iPad yesterday just before leaving to the U.S. from Japan.
Almost everything I have ever gotten from Apple has had a defect like this and I've had to fight fight fight to get it fixed each time.
But... I decided to see if I could get it replaced while here in the U.S.
So I made an appointment at the Genius Bar at the Apple Store at the Chestnut Hill Mall here in Boston and brought the iPad over at 2 pm.
The guy at the Bar was nice, saw the broken pixel and immediately said he'd swap it for a new one for me! So I was very pleasantly surprised and glad about that.
Then the new swapped one ALSO had a broken pixel - almost in the exact same area!!!
So he sort of sighed, but did a 2nd swap out for a 3rd iPad. This time we looked and looked (while impatient people were backed up to get help) and couldn't find a single broken pixel.
So fortunately this problem was resolved very nicely by Apple and I'm good to go. Using a 2 GB AT&T contract with an AT&T SIM card while I'm in the U.S.
I'm surprised that two iPads in a row had a broken pixel, and almost in the same area. But I was really pleased at the friendly, reassuring service I got at the Genius Bar.
doug

Yes, extraordinary bad luck.
While I haven't had problems with my desktop Macs (iMacs) or my iPhone 3G, every other mobile/portable device I ever bought from Apple, going back 20 years, has had something go wrong with it, usually from the start, often multiple times. Examples:
- Duo: the screen had multiple broken pixels and needed to be replaced from the start.
- iBook: the wireless card (then an option) was set improperly and wasn't working. Needed to be sent back for repair.
- PowerBook G4: broken pixels needing replacement from the start, keyboard problems requiring top case and kb replacement. Also, that model had a really poorly designed cover that never closed properly (the famous wiggling cover problem.)
- MacBook Pro: Failure 2 times in 3 years of my trackpad requiring replacement; broken pixels requiring replacement; hard disk failure requiring replacement. Two replacements of mother board! The last one 2 months after my AppleCare warranty ran out, but Apple fixed it anyway. Keyboard needing replacement. I'm using it right now on my trip to the U.S. and it's still working after almost 4 years, but it definitely has taken advantage of the AppleCare warranty multiple times. And I'm not a rough user - I almost never take it off my desk, except on travel.
- iPod nano: Don't even get me started on that one. The screen was tilted (big discussion thread here) - they sent me 3 replacements, one worse than the other. I finally had to go to the Japan consumer affairs agency to force Apple to give me a refund. Which they finally did, with an apology and a gift certificate to use at the online store.
- iPad: broken pixel needing replacement, followed by a 2nd iPad with another broken pixel needing immediate replacement.
This is just what I can remember off the top of my head.
Unless I am unusually unlucky, my own sampling over the years tells me that while Apple support is great and they take care of the problems after the fact, they definitely have quality issues coming out of the factory to begin with.
I always have to "mentally prepare myself" before buying an Apple product because I know I am very likely going to have to invest a certain amount of time in dealing with Apple support and getting things fixed afterwards. Eventually it turns out ok each time, but just knowing I will have to deal with it is stressful.
doug

Never opened iPad with dead pixels

I got a iPad 3 the day it came out from best buy. I wasn't unboxed for about a month after being purchased and when I turned it on, there were more than 3 dead pixels. Also one of the led backlights are blue when they should be white. Is this a manufacturing issue? Can I go to the genius bar and get a free replacement even though I never bought a warranty and purchased it outside of Canada? Please reply. I need help.

Is this a manufacturing issue? Maybe.Can I go to the genius bar
Yes.
and get a free replacement
If it is determined to be a warranty issue, yes.

IPad 2, 64MB 3G w/ Dead Pixel

I stood in line for over 4 hours today for my iPad 2 (64MB, 3G, AT&T) and after I boot up it up the first thing right in the dead center of the screen -- a dead pixel.
FML.
Anyone else with this problem. I'm going to attempt to take it back tomorrow. I didn't wait over a year and over $1,000 to have a dead pixel on my new iPad 2.
Message was edited by: Rilely

Anyone who says a genius may be able to fix a dead pixel is an idiot. A dead pixel can't be fixed, without replacing the LCD. A stuck pixel is possible, but I've never, not once seen a pixel be fixed.
That being said- I spotted a tiny black spot on mine. Not sure if it is dust under the screen or a dead pixel- either way my eye seems to jump to it when the area is blank.
Apparently the stores get a bunch of models in that aren't available for sale, but for situations like this. They can swap out no problem. If you want a retail swap- you've gotta wait for a model like yours to come in- which for me may mean a while since I have a job and can't get to the mall at 8am and wait in a line every day for their newest shipment.

I have a dead pixel in my screen of my iPad 2 what should I do? The device is 5 days old.

Please help me I bought the iPad 2, 5 days ago and when it has a dead pixel and it is more intense when it warms up a bit what should I do?????

teopsihidis wrote:
Should I ask for a replacement???
You can always ask for a replacement, but this does not mean that you'll actually get one.
Also, there is no guarantee that your new iPad will be free of faulty pixels.
Any display, no matter from which manufacturer, can have or develop faulty pixels.

Dead Pixel on my Brand New iPad Air

Just unwrapped my new iPad Air and immediately saw a straight line of dead pixels across the screen. How dissapointing and annoying. What should I do? Bought it online on Nov 4th thorugh Apple Store Singapore. Please help.

These things happen, even to Apple. Contact Apple Support for a replacement. http://support.apple.com/kb/HE57

Dead pixel on my new ipad 4

Hi, I have brought ipad 4th generation on December and after a month I started to noticed a dead pixel on left bottom side of the screen. Quite distracted by it :(. Help?

You are still well within your one year warranty, so take it in and ask about it. If it is a single pixel, they may still replace it depending on just where on the screen the pixel is.
If it is really clearly noticeable, odds are it is actually not one pixel, but several in a cluster, making a replacement even more likely. Note too that a truly "dead" pixel would be a black area. If the pixel(s) are stuck on white, red, green or blue, they are stuck pixels, not really dead (as they do light up). Sometimes, you can get lucky and just sort-of massage the screen around the stuck pixels with slightly harder then normal touch pressure and they may return to normal (however, that fix, even when it works which is rarer these days with thick rigid glass displays, often is only temporary and they get stuck again later).
Take it in to Apple and show them, let them tell you what they can do for you.

Dead pixel on my new iPad Air

I bought a new iPad air today and I use about 20minutes I found a very dead pixel on the right bottom screen. How disappoint that I saw this thing on my screen

Take it back to the place of purchase or to the Apple Store for a replacement. You have a 14 day return policy (return for refund) in the USA (at least). Take advantage of that policy to get one with a screen that you are happy with.

How to fix stuck/dead pixel on my iPad 2

I just got an iPad 2 and I found out that there is a stuck/dead pixel on the screen. I thought that I could ignore it at the beginning but it just gets too annoying and it grabs my eye when doing anything. So I need to fix it. But first I need to know is it dead or stuck.
On some colors it appeared in two different colors, it changes each time I look at it from different position.
So on white : blue and red
On black : it does not appear
On purple : red and blue
On red : blue and red (so it does not appear)
On blue : black and blue
I hope I gave enough information. Waiting for your help...
P.S. I entered on YouTube and saw a video called stuck pixel fixer or something like that and I opened it for like three minutes each day for about three days now, and it did not fix it, do I need to play it for a specific time? Or do I need something else?

there is an app (cant remeber the name sorry) but it it basical flix up soild images of colour (red,blue,yellow ect...) and it did it at a speed to try and shake the pixel into working agian, sorry i cant remember the name....but its sumit like screen cleaner or sumit like that.

HT4044 Dead pixel on iPad 4

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