HT4053 iPhone 5S will not complete setup.

purchased iphone 5s followed prompts, selected backup from iTunes. It will not continue in the process. The only two screens are either Hello or connect/connected to iTunes.

Applications are forever tied to the Apple ID used to purchase them.  If you try to update, do you get a request for a password for another Apple ID?
if you don't have the password, you will have to delete and repurchase with your current Apple ID.

Similar Messages

  • Iphone 4 will not complete sync, stuck on last step

    Updated iPhone to iOS 5.1 the other day, now iPhone 4 will not complete the sync cycle.   It gets stuck on step 7 of 7, waiting for artwork to sync.  I am running this on a Windows-based machine, and while I have synced daily in the past, I have NOT synced my contacts list and the like.  I do NOT want to Restore my phone at this point; I'd like to see if there's a fix out there for this problem first as I don't want to have to rekey in all my contacts.   Restore is last resort.  I have tried everything that has been suggested (that I can find), but I am not technologically inclined and many of the answers have to do with Mac rather than Windows. Can anyone out there help?

    My iPhone is recognized by iTunes.  The issue is that it will not complete its sync cycle.  I have tried searching for other resolutions, but I haven't found anything similar for a Windows system, only Mac.

  • HT1386 My iPhone 4S will not complete the sync process with iTunes. The sync process will not complete Step 3 of 6 (Preparing to Sync).

    My iPhone 4S will not complete the sync process with iTunes. It hangs up on Step 3 of 6 (preparing to sync). Prior to trying to sync the iPhone I updated iTunes. Any suggestions?

    I've already tried unplugging the iPhone and restarting my computer - twice.

  • IPhone 4s will not complete the recent download of iOS.702

    My iPhone 4s will not complete the most recent download of the iOS 7 too. It accomplishes about 20% and freezes. I have tried resetting several times. Same result. The phone is for all intents and purposes locked up on the download screen. Has anyone else had this problem.? And how was it solved? An online search shows nothing regarding this problem.

    I've already tried unplugging the iPhone and restarting my computer - twice.

  • My iPhone 4 will not complete a back up. Error - 5000 comes up

    Error 5000 appears after "preaparing phone for back up" completes. "Continuing will result in the loss of all contents of this phone" is the message. Phone will not complete a synch and iTunes often goes into "Not responding". I have repaired iTunes by downloading the software from Apple's website. No improvement.
    Can anybody offer a solution?

    This is a bad situation. Your iPhone is in a state which cannot be backed up, and the Restore will return iPhone to factory specs erasing it. You need to Restore your iPhone to get it working again. If you were experiencing problems before, maybe your iPhone is damaged. If still faulty, and you have Warranty or AppleCare take iPhone to Apple for evaluation. If no coverage and still faulty it may be time for new phone.

  • My iPhone 4S will not complete it's overnight backup. It worked fine until 11/01/12, but it now states "There was a problem, please try again. Manual backup works fine. Phone is locked and wifi available.  Any ideas ?

    Has anyone suffered problems backing up overnight. Any solutions would be appreciated.

    Hi JimHdk,
    I have also upgraded to ios6.1.3, and facing same wifi connecting problem, after upgrade my iphone3gs is not connecting to my laptop shared wifi, which was working perfect with ios6.1.2,
    and its not an hardware error, its software error, crippy apple does not test their releases which causes problem to users.
    Updates:
    Earlier wifi connection which i was using on my Iphone 3gs, was WPA2, which was shared from my laptop via "Microsoft virtual WiFi Miniport Adapter", was working perfectly till ios6.1.2, but when i have upgraded my iphone 3gs to ios6.1.3, my iphone 3gs became unable to join wifi,
    Today I have created "adhoc network"  on my laptop using "Broadcom 4313 802.11b/g/n"(default wifi adapter of my laptop), and kept security type "WEP", and found my wifi working fine with my iphone 3gs,
    So if someone using LAN internet on their laptop, they can share their LAN internet to use on their ios devices, via creating an 'adhoc network',
    How to create an 'Adhoc Network',
    choose Security Type : WEP (compatible with ios6.1.3)
    http://www.youneedabudget.com/support/article/create-an-ad-hoc-network-in-window s
    Vinay Rajput

  • IPhone Sync will not complete??

    Hii, i have connected my iphone to my mac and have tried to put music on it, un fortunately it runs through the first two steps and then just stops.
    i have managed to do it with another iphone, just not this one. does anyone know what to do??

    Server might be full try again on a work night

  • HT4053 iphone 4 will not power on

    I recently purchased a) Smarttalk iPhone 4. After the initial charge and subsequent battery drain I cannot get the phone to power back on or tell if its even getting acharged..is there a way of turning the phone back on that I'm overlooking..please help as this is my first apple product.

    Hi oliviarocks2012,
    The article below may be able to help you with this. Please read the entire article, but I've sumarized the main points below:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    Ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    Cheers,
    - Judy

  • HT1296 My iPhone 5 will not complete its sync

    My phone stops responding during the final stage of syncing such that I cannot change out any music on it.  Why is this happening?  Using latest version of iPhone firmware and itunes on Windows.

    Hi Mouselady1,
    I apologize, I'm a bit unclear if the charging issue you are having is occurring with a Mac or a Windows computer. If you are talking about a Mac, you may find the information in the following article about USB power helpful, in particular the portion about verifying power and connection near the bottom:
    Apple Computers and Displays: Powering peripherals through USB
    http://support.apple.com/kb/HT4049
    Otherwise, you may find the troubleshooting steps outlined in the following article regarding charging useful, including contacting Apple Support directly if necessary:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Regards,
    - Brenden

  • My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"

    My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"...I literally bought some of these songs yesterday on my iPhone and now I can't sync them to my iPad. What is this issue? Usually I would just have to plug either device into iTunes and everything would sync, now nothing new syncs.

    On your iPad tap Settings > Store
    Switch Books off then back on then reset your iPad.
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

  • An app will not completely download from the App Store to my iPhone 5S. Neither can I terminate the download by trying to delete it. The app is useless to me and so I would like to remove the icon from my home screen. How can I do this?

    I tried to download the app "Google Translate" from the App Store onto my iPhone 5s. However, the download will not complete. As well, when I try to delete the icon from my home screen, it will not go away.  I am very frustrated as this has never happened before and I have gotten many paid and free apps from the App Store. I hope someone can solve my dilemma.  Thank you kindly.

    What have you tried to get the app to finish downloading e.g. have you tried logging out and back into your account on your phone, disconnecting and reconnecting to your network, soft-reset of your phone (press and hold both the sleep and home buttons for about 10 to 15 seconds, ignore the red slider, after which the Apple logo should appear and it should reboot) ?
    You could also try downloading the update on your computer's iTunes and see if you can sync it over to your phone (or delete the app its Apps tab when connected to your computer's iTunes and sync the new version - deleting the app will delete its contents).

  • I recently updated iTunes to version 11.5.5, and now my iPhone 5 will not sync up completely with iTunes.

    I recently updated iTunes to version 11.5.5, and now my iPhone 5 will not sync up completely with iTunes. ITunes will recognize and sync up, but I now cannot manage my music on my phone. Also, all of my playlists on my iPhone were wiped out.  It would be great to retrieve my phone playlists, but more important, be able to manage my music again.  I'm running on Windows 7 and I own iPhone 5.  Suggestions?

    I have windows 8, I'm not sure if that has anything to do with anything, but i figured maybe 11.1.4 just doesn't like 8. soooo.. i went onto my computer settings and uninstalled anything and everything made my apple and then reinstalled itunes 11.1.3 and it now reads my ipod nano happy day thanks apple for making something that you can't help me with at all

  • TS3992 My iPhone 4 will not run a backup; msg is "The last backup could not be completed." Any ideas, good Apple People? Thanks.

    Hello, Apple Community:
    My iPhone 4 will not run a backup; it starts and after a few minutes msg received is:
    "The last backup could not be completed."
    Memory available: 3.7 GB
    Any ideas, good Apple People?
    Cheers!

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    -Griff W.

  • Since my I upgraded to ios7 my iPhone 4 will not charge, battery completely dead.  Any ideas

    Since my I upgraded to ios7 my iPhone 4 will not charge, battery completely dead.  Any ideas

    I updated my iphone 4 to ios7 three days ago. It now will only charge if connected to a computer USB port, either Mac or windows. It no longer charges on any wall mounted USB cable, like it did before the upgrade. The wall mounted cables still work just fine with an iPhone 4S and a new iPad retina display but not at all with the iPhone 4. Took it to a genius at apple store and they checked the battery. It still charges to 80% of original. They were clueless and suggested I replace the unit.  It seemed to be related to ios7

  • My iPhone adobe reader for iOS6 is stuck in update state and will not complete updating any ideas?

    My iPhone 4 adobe reader for iOS6 is stuck in update state and will not complete updating should I uninstall and reinstall the app?

    The update process is handled entirely by iOS and unfortunately, there isn't anything the Reader can do during this process to prevent "stuck updates". Generally, we don't recommend uninstalling unless you have to because uninstalling will delete all of the PDF's in your documents!
    Here are some steps that work for most users:
    1.       Make sure wifi and/or cellular data are turned on       
    2.       Test to be sure your internet connection is working by opening safari and browsing to a website (like www.adobe.com).
    3.       Single tap the app’s icon on the home screen and it will pause the download. Now go back to the iTunes Apps store, switch to the “Updates” screen and click “Update” to resume the download.
    4.       If this doesn't work,  go to Settings -> iTunes & App Stores and tap the Apple ID to sign-out. Restart the iPad, go back to Settings -> iTunes Apps Store and sign-in. Tap the waiting icon to update the app.
    Please let me know if this helps!

Maybe you are looking for

  • Quiz captions overlap in Captivate 4

    Hi all, Just a short questions, hope somebody of you had the same problem (and solution) already. I created a quiz with Captivate 4. And theres is one question (out of 10) were sometimes the answers seem to overlap (-> See attached Screenshot) The an

  • Could airport issues have anything to do with download speed?

    I have been experiecing at best 161KB/s download speed, not quite sure where to look for the problem, any ideas? I have checked with two different sites that have speed tests, the results were not consistant.  End result of one was a 1.31MB/s potenti

  • Music dvd in Toast and iTunes 9.2.1

    I am trying to create a music dvd in Toast 10, but it always crashes right at the very end when it is supposed to write the dvd or the image file. Looking at the recovery file in Toast, the last completed file is the dvd folder, though that is probab

  • OPMN.exe has stopped working.

    Hi I have installed SOA suite on my laptop which is having a Vista Operating system.Installation went fine and when i started SOA Suite I'm getting an error as follows. OPMN.exe has stopped working Is this b'coz of my operating system is vista? your

  • No video download helper black arrow

    Where did the black arrow for download helper go? I have used it for years and it no longer appears. Can't download. Help........