HT4059 2 iBooks downloads stuck on "paused" Help!

I currently have 2 iBook pre-orders stuck on "paused" and can't seem to fix it. Any suggestions?

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  • HT201272 iBooks download stuck on paused

    When I try to download a book on iBooks it gets stuck on "paused".  What must I do?

    Hey kave621,
    It sounds as if you purchased Pages from the Mac App Store and have not been able to complete the download and installation, a frustrating situation to be sure. Let's see if we can get you back on the road.
    This article describes what you can do to resume a download from the store -
    Mac App Store: Buy, download, and install apps
    In particular see the section titled Pause, resume, or cancel an app download.
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • Why is my app download stuck at pause

    I am using MAC BookPro. I have purchased three apps from the MAC App Store, but all three are stuck at "pause" during downloading.

    Hi thaikt,
    To resume an interrupted or paused download in the Mac App Store, please follow the directions in the article linked to below.
    Mac App Store: How to resume interrupted downloads - Apple Support
    Happy Holidays!
    Alex H.

  • App updates and iBook downloads stay on pause

    Several app updates and some iBook downloads show "pause" instead of downloading. I can't delete them or start them. Any ideas?

    See if you have something in iTunes that did not completely download that might be causing the jam in the app store or iBooks. If you do find something -  finish that download.

  • Lion download stuck in pause mode

    The hard drive on my MacBook Pro had to replaced this week and in the process of rebuilding what was on it, I'm downloading Lion. However, it seems to be stuck in pause mode. In the Dock, it shows the :Lion in the circle, but it;s ghostly transparent. When I put the cursor over it, it says OS X Lion-Paused. I can't seem to figure a way to unpause it. I've evern try to drag it to the trash to start over, restarted the machine, nothing seems ot work.
    Any ideas?

    Nevermind. I figured it out.

  • IBooks download stuck.

    I am using iBooks on an iPad air. I had downloaded a sample of a book and finished reading it, but when I tried to purchase the full version of the book, the download got stuck with zero progress showing. I have tried restarting my iPad multiple times, resetting my iPad, deleting the iBooks app and reinstalling it, and downloading a free iBook as was suggested in the forums, but nothing works. All of the other books I have downloaded have worked fine, and I can still download other books even though this book is stuck. I have been able to download the book on my computer and on my iPhone, but my iPad refuses to download the book. My iPad won't even let me delete the book that is stuck. All of my software is up to date.
    Any help would be greatly appreciated!

    Sign out of the iBooks Store then sign back in.

  • HT4059 i purchased an ibooks but t is stuck in paused.  where is purchases so  I can press download to get my book

    I bought ibook but it is stuck in paused.  where is the "purchases " key so I can get downloaded.

    Welcome to the Apple Community.
    Try deleting the problematic book (electing to remove original file if/when prompted) and then re-downloading the file from the iBook store.
    You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT4059 I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't

    I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated

    Hi Peggs,
    Try this:
    Open your iBooks app on your iPad
    Select the Store Button at the top
    Select Purchased at the bottom
    You will see your AppleID on the right at the bottom, then Redeem, then Support
    Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
    Then Sign In again and try redownloading your book
    Hope this helps!
    Cheers,
    GB

  • HT4059 Being new to iBook publishing I need to know if stats are available to determine how many times my iBook has been downloaded. Can anyone help please? Mr Ignorant

    Being new to iBook publishing I need to know if stats are available to determine how many times my iBook has been downloaded. Can anyone help please? I need to persuade someone that this really is worthwhile. Mr Ignorant.

    The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
    You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ...

  • HT4059 i have a pc cannot open ibooks  downloaded to itunes on my computer please help

    i have a pc windows 7 , cannot open ibooks downloaded to itunes on my computer. Can anyone please help.  Audio books are OK.

    iBooks only work on iOS devices.

  • Download is stuck in pause

         I tried downloading a free game off of the mac app store and it was interrupted. Now it is permanently "stuck" in pause. I've tried going into the purchases to redownload (or delete it at this point), but it just says "waiting" and the pause button is greyed out so I can't press it. FYI everything else I've downloaded, I am able to "download" or "open." Can someone help me figure out how to get rid of this? At this point I would just like to delete the app since it was free. Thanks.

    Hi shresthg,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like an app download was interrupted and will not resume. I would recommend that you read this article, it may be able to help the issue.
    Mac App Store: How to resume interrupted downloads - Apple Support
    Cheers,
    Mario

  • HT5544 I pre order a book and it is stuck on pause everything I do to get it to download says the book is already downloaded but it not imhave call and everything how cani delete it and get my money back so I can reorder the book.

    How do I get a refund for a book that's stuck on pause ?

    Try going into store then entring apple ID along the bottom...there's a tap for hidden downloads, slide finger across to unhidden then it should come bak into your library.  Hope it works it did for me .

  • Trying to download pre purchase book that is stuck on "paused"

    i am trying to download a pre purchased book on the ipad 2.   it shows in my library as "paused"....the system tells me to go to "purchases" and tap download.  do not see "purchases"  and "purchased"  does not download either.  any help?  please

    Here are a few things that you can try. After each step, try to resume the download.
    1. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    2. Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    3. If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to download the book again.

  • HT1725 Help movie wont finish downloading stuck half way through

    Help movie download wont finish downloading stuck half way through download. error message is conection timed out

    I have the same issue just keeps stopping....?

  • HT4059 Just restored my ipad1 and now iBooks isn't compatible. Help!

    Just restored my ipadnfor the first time in ages. A few apps were crashing and I thought it would help. Now when I attempt to reinstall from backup, or set up from new, iBooks won't load up as its no longer compatible with this older software. How do I get my old trusty version back??

    If you don't still have a compatible version anywhere, then see if you can redownload a compatible version via the Purchase tab in the App Store app on it - in theory you should be able to do that for iBooks
    Downloading a compatible version of an app : http://support.apple.com/kb/HT5919

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