HT4059 Book will not download

Books will not download. Account is fine as I can download music and movies

I am having the same issue.
I bought a book through Ibooks on my ipad.  Received the message "book is downloading.  when download is complete book will be in library".  The book never showed on my library shelf.  Repeated attempts to buy and download the book leads to the same error message.  I attempted a different book to buy and download and received the same message on that.  Powered Ipad down and then powered back up, and tried again to download but again the same message. Went to my Mac, accessed Itunes, the book wasn't there.  I tried to download the book to Itunes and received the same message.  Should I try deleting the Ibooks app on my ipad and reinstalling it?  Would that delete all my 350 book purchases or would they remain on Itunes where I could then transfer books back onto  my IPad when the issue was resolved?

Similar Messages

  • HT4059 My book will not download

    My book will not download, have tried reassessing again from 'purchases'

    I have a problem similar to yours . I have bought a book and I was not experienced with the iBooks app , so I couldn't find the book I bought although it was already in my library I downloaded that same book again . Then once it started downloading it never started or stopped its only shadowed . I can only move the book around.

  • Paused book will not download

    I purchased a book that will not download-
    I hope someone can help.  I have tried rebooting and downloading iTunes, shutting down iPad, etc and am still on a
    continuing loop from my paused book telling me to download and then telling me it had already been purchased and to download.
    I have since purchased other books and they downloaded with no problem. 
    I need a solution to this frustrating problem.  I still want the book.  If it would let me cancel and
    Repurchase I would do that.

    Try this:
    1. Make sure you have the latest version of iOS.
    2. Make sure you have the latest version of ibooks.
    3. Download a free book from the iBook store. (Winnie the Pooh is free) This appears to make existing books with a "downloading" status change to the cloud download button.  Click the button to download the book again.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then to resume the download.

  • New book will not download

    Put used new book but will not download.just shows paused.

    I had the same problem and was able to fix it after trying various things. Here's what I did. From my iPad, I went into the iBook store, tapped on my apple ID at the very bottom of the page and signed out. After I logged back in, I purchased the book again.  When I did that, I got the message "already purchased, download again?" and hit yes. And it worked. Try it. Hope it works for everyone.

  • Barnes & Noble books will not download to my iPad

    I have an iPad with retina display and the B&N Nook app. I can buy a book but it will not download. Any help please?

    Are you accessing them from within your Nook account?

  • IBook 2 books will not download

    Downloaded the new iBooks 2 as well as the new iTunes version on my Mac. Used my iPad to access iBooks and chose a free book to download. Entered my password and the book appeared on the shelf with the download bar blank. It never started to download. When I touched the book icon, it now says "Paused". When i go back into Store, I can select the Download option but the book doesn't download. Anyone else having this problem? I have restarted, rebooted, all the normal stuff when there is such a problem. Nothing helps.

    UPDATE: Problem solved!
    There were 2 possible problems: insufficient space and/or needing to sync with my computer in order to download. I'm not sure which action resolved the issue, but here is what i did:
    1) I downloaded the book I was having trouble with, the McGraw-Hill Biology textbook, to my computer from the iTunes store. (There should be no cost to do this--after having purchased the book from your iPad or other device it should be available to download from the iTunes store.)
    2) I plugged my iPad into my computer and discovered I had insufficient space to sync everything, which included the book. After de-selecting some videos, I synced my iPad, including the Biology book.
    3) However, after the sync completed, the book was still not present on my iPad; but opening iBooks caused the book to begin download.
    Hope this helps!

  • HT5557 My book will not download

    I purchased a book and it still says downloading a day later.

    Try this:
    1. Make sure you have the latest version of iOS.
    2. Make sure you have the latest version of ibooks.
    3. Download a free book from the iBook store. (Winnie the Pooh is free) This appears to make existing books with a "downloading" status change to the cloud download button.  Click the button to download the book again.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then to resume the download.

  • HT203167 My book will not download

    Preordered a book .they have emailed me to say it is in and to download .but it keeps saying cannot connect to iTunes. Store. What do I do ?

    Try this:
    1. Make sure you have the latest version of iOS.
    2. Make sure you have the latest version of ibooks.
    3. Download a free book from the iBook store. (Winnie the Pooh is free) This appears to make existing books with a "downloading" status change to the cloud download button.  Click the button to download the book again.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then to resume the download.

  • HT4059 My book will not download. This is the 2nd time so I have lost over £10

    How can I fix this or get a refund pls?

    How can I fix this or get a refund pls?

  • Book will not download, stuck in purchased section with cloud icon next to it

    I have tried every work-around i have seen in the support forum.
    Latest version of itunes, ibooks, and ipad os.
    I have signed out of itunes, quit ibooks, signed back in, deleted ibooks, redownloaded, and tried everything.
    My book appears in the purchased section, with a cloud icon next to it, when I click it, it says "when your item is finished downloading, it will be available in your library"
    No matter what I do, the book appears with that icon. I delete it from my devices, go back to the ibook store, search for it, and it appears again in the store with the cloud icon next to it, with the same message as before. 
    I have tried downloading a free book to try and get it unstuck, but that doesnt work.  I have tried syncing my ipad and downloading the book from my computer through itunes but it appears again on my computer with the cloud icon, and the same message.
    thanks

    I was able to get rid of the duplicate iCloud designated files by unchecking the box at: Preferences->Store->Show iTunes in the Cloud purchases.
    Funny, but I did not mess with that setting, or any other setting for that matter prior to this issue. Also, it doesn't make sense that every purchase I ever made would be shown as needing to be downloaded, as the downloaded file already exists in my library. If you read the description for this item, it states:
    Show iTunes in the Cloud purchases
    Display items purchased from the iTunes Store that haven’t been downloaded to your computer. These items have a Download button next to them.
    So what gives? This would be a nice feature if it wasn't flagging my entire collection of downloaded songs...

  • Book will not download to iPad

    I downloaded a free iBook (Away In My Airplane) by way of the Apple Store app on my ipad and iPhone.  During the download my Internet connection dropped out and stalled the download.  The download finished on my iPhone but would not resume on the iPad.  I deleted the book on my iPhone which also deleted it from the iPad, but I still cannot re-download it to the iPad, even though it shows up in Purchased Books (can download to iPhone).  When I try to open the book I just get the spinning gear over the book.  Any ideas?

    Have you gone back to the iBook store and tried to download it to your iPad as if you never had downloaded it. Also have you completely shut down your iPad since this took place? That may allow your iPad to reset itself and completely clear out any old reference to the failed download.
    You can shut it down by holding the home and power buttons at the same time until the "power off" appears. Shut it down, wait a few minutes and the turn it back on.

  • HT4059 Book does not download

    I would like to purchase a book and when I click on buy book there is no response....

    I had one that did that are u using an iPad? If so do a hard reset (hold top and bottom button until apple appears on the screen and let it re boot. Don't worry nothing will be deleted. Then go back to store and try downloading it again

  • Book Will Not Download

    I have an iPhone 6 Plus running iOS 8.3.  I'm trying to download a book that I previously purchased and had on a previous iPhone.  I've tried 3 different ways to get the book to download into the phone but it just goes back to showing the cover with the "download cloud" in the upper right corner?
    1st Method:
    I open iBooks and find the book and tap the "download cloud" and it looks like the book is downloading - the blue line appears at the bottom of the cover and fills from left to right but then comes back to the original cover with the grey "dowload cloud" in the upper right corner.  This happens whether I'm using wifi or ATT 4G Lite.
    2nd Method:
    I open iBooks and press the Purchased icon at the bottom. On wifi or 4G Lite, "downloading" begins but then I'm back to the download cloud icon.
    3rd Method:
    I went into iTunes and found the book and clicked on the "download cloud" icon on wifi or ATT 4G Lite and it only cycles back to the original download cloud icon.
    What do I need to do to get this book and other previous purchases to download into this phone???
    Thank you

    I am having the exact same problem.  It happened on my IPad as soon as I updated it.  I have tried several "fixes",but nothing seems to make a difference....

  • HT4059 The book I purchased will not download.

    I purchased a book from iTunes and it will not download.  I get a message confirming my purchase and to tap download.  I've followed the directions dozens of times but still no book.

    Have you tried deleting the book from the bookshelf and redownloading it via the Purchased tab in the iBooks app ? (And for the epub version did you still have the ibook version in the app - that shouldn't have affected it, but there's a small chance.)
    If you get the wrong book again then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT203433 Three sections of a five-section audio book downloaded from my computer to my iphone. The last two sections will not download. I receive a message that says Unable to Synch 2 items. Contact iTunes for more information.

    I purchased an audiobook on the itunes web site and downloaded it to my computer. Three of the five sections of the audiobook transferred to my iphone with no problem. The last two sections of the books will not transfer. I keep getting a message that reads, Two items will not synch with your iphone. Contact itunes for more information.

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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