HT4059 Cannot download purchased ibooks

I bought 4 books from the store yesterday, my credit card has been charged accordingly, but I cannot download them.
Could you please help me?
Thank you

Explain what happens when you try to download the books. You have to provide some details.

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I have downloaded my albums to new ipod (second one) but cannot download purchases. How do I do it?

I have downloaded my albums to new ipod (second one) but cannot download purchases. How do I do it?

If your iPod classic has enough storage capacity to hold your entire iTunes music library, here's one convenient way to do set it up to sync "everything" automatically, including any new changes.
First, if your iTunes sidebar (along left side of window) is not visible, from the menu bar, under View, select Show Sidebar.
Select the iPod in the sidebar, under DEVICES. Near the top, there is a bar of buttons, starting with Summary. Click on Music next to Summary. This is the iPod's Music screen, where you tell iTunes how to sync songs to your iPod.
Check the box fo Sync Music. NOTE: If there are songs on the iPod that are not in your current iTunes library, those songs will be lost when you set up automatic syncing. If this is a problem, please post back.
Choose the option to sync Entire music library. With this setting, when you click Apply, your entire iTunes music library syncs to the iPod, including playlists. Going forward, any changes you make to your iTunes music library sync automatically to the iPod, the next time you connect it (or click Sync if the iPod is already connected).
This document has general info on syncing content to iPods
http://support.apple.com/kb/ht1351

Cannot download purchased app on macbookair and iphone 5

I cannot download purchased apps such as keynote, numbers and pages on my macbook air and couldn't download these as well including purchased whats app on my iphone. Pelase help.
When I clicked on the 'purchases' tab in itunes store, it says no apps purchased. BUT when i checked purchased items, there it lists all the items i purchased.
I went to itunes and tried to purchase whats app once more using macbook air, there it says 'downloaded' but nowhere to be found. This confused me.
I have contacted i tunes store many times byt they couldn't help me.
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HT1725 Cannot download purchased video

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Yes, some others posted that it wouldn't work when they were downloading videos to a network place.
Your work IT dept may have set up your My Documents folder to be somewhere on the network.
If so, make a c:\videos folder in Windows Explorer.
Change the iTunes path, just temporarily, to go there. Make sure you write down the current path so you can get it back later, after this test.
Edit > Preferences > Advanced > Itunes music folder = c:\videos.
Then see if the music store video will download.
You can always go back and change the path, since you wrote it down.

Cannot download purchases music

I have been having a problem lately (no change in setup), where I get an error when I try to download music from the ITMS.
When I check for purchases, I get the following error:
There was an error downloading your purchased music. The disk could not be read from or written to. <<<</div>
Ignoring the grammer error in the message, I am wondering what I am doing wrong, or if this is a new iTunes 7 issue (I cannot work with version 7, and use version 6 instead. I have no issues with the disk...

hmmmm. is your download location on a network drive, John? If so, by way of experiment, can the download go through if you shift the location to your C drive? <<<</div>
Yes, it is, and good thinking. I have already tried this, and still did not get it to work.
Now, in the meantime, I have an open ticket from Apple Support, and here is their (not) helpful reply:
I apologize for any inconvenience you have experienced with this issue. I understand you are receiving the error "The disk could not be read from or written to."
However, the nature of your question falls outside the type of support provided via email by iTunes Store Customer Support. I can only answer non-technical questions about billing, customer accounts, downloading purchases, and iTunes Store content.
If you require more in-depth assistance, you will need to call Apple technical support (there may be a fee associated with the call). <<<<
I think that response takes the cake. "I can't help you, but if you call, maybe someone can, and please have your credit card available?" What sort of support is that for not being able to download music that I purchased. I am begining to rethink the whole matter of buying music from Apple -- alot of hassle, not very good quality sound, and now no support
iPod mini / Dell Dim 8400 Windows XP Pro iTunes 6.0.5, Airport Express v 6.3

Error -42018 Cannot Download Purchased Music from iTunes Store

I cannot download music, it says unknown error -42018 check network connection and try again. I can download videos just fine, but music. This has never done this before. I downloaded music before just fine. I turned off my firewall but no luck. Please help resolve!!!

Hey everybody,
I also was experiencing the unknown error -42018 when attempting to download purchased music. Additionally, I was stuck in an endless authorization loop when attempting to play previously purchaed music. All this started when I installed the latest iTunes software 7.0.2.
I run windows XP Pro, and unlike the majority of users I actually set it up correctly with a dedicated administrator account, and regular user accounts instead of just running as admin all the time. For me, that was the cause of the problem.
The new version of iTunes software required FULL CONTROL privilages on the iTunes and iPod install directories for all user accounts that were using the program. (Previous versions worked fine, so this is a new thing.) Once I provided those permissions, iTunes worked correctly. Follow this link: http://support.microsoft.com/kb/304040 for information on how to provide FULL CONTROL to every user account.
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Cannot download purchased movie from Itunes

Rented a movie and it shows up in purchases. I cannot download it. I get the same error message non-stop, tap to retry - to no avail. Please help!

Purchasing more storage in iCloud was not necessary. You may need more space locally - on the iPad itself - not in the cloud. But did you receive a message saying that you needed space to download the movie? If you did, then you need to delete content on the iPad to free up space.
Settings>General>Usage>Storage. You can see which apps are taking up the most space and you can see videos and TV shows that are on the iPad. You can delete content in there via the Edit button and download it again later a desired. Most purchased content can be downloaded again for free but there are some limitations and exclusions.
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Also, and maybe related, since upgrading to iOS5, the iTunes sync between my desktop and iPhone 4 never ends -- it hangs on the last step, "waiting for items to copy."
Any ideas on how to resolve these problems?
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Anyone having this problem and have mcafee click on the start button type services.msc find mcaffee rediractor right click and stop works like a charm

Cannot download purchased tracks

Hey, I'm having problems with a recent purchase, any help would be great!
FIrstly, I purchased 3 songs off an album about a year ago.
On Friday, I decided to complete the album, costing £6.02.
Now the iTunes Store shows the album as purchased yet the 3 tracks I purchased a year ago are nowhere to be seen!
Then, I get my purchase bill email showing the completed album (now called playlist) for £6.02 and also the 3 other tracks at 99p each.
I still cannot download, or find, the 3 tracks from a year ago - very frustrating!
I've tried checking my purchases on my iPhone, iPad, Apple TV & laptop via the iTunes Store and these 3 tracks cannot be download - or even seen!
The album was Supreme Clientele by Ghostface Killah, if anyone was wondering. I'm also missing a track from another of his albums, very strange.
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If the tracks don't show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tabs in the iTunes Store apps on your iPhone and iPad, then check to see if you've hidden them : iTunes Store: Hiding and unhiding purchases.

Cannot download purchase - enter code has already been used

I purchased a six book set of audiobooks which I cannot download. When I proceed to the link emailed to me by Apple, the enter code page has my code entered in the box with a red message beneath that says, "Code has already been used once." I can proceed no further. Nothing has been downloaded and I have written iTunes support three times. Eleven days have passed since I made my purchase and I have received no confirmation of the resolution of this problem from iTunes. The books appear in my Apple account order history but do not appear in my iTunes account purchase history. HELP! I am so frustrated! I feel like I have thrown $300 out the window.

Just to confirm, what "iTunes Support" are you referring to? Did you use the form at the bottom of this web page (or one like it elsewhere on the iTMS Customer Support pages)?

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Change to US App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
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HT4059 Cannot download a specific book from iBooks store

"Adventures In the Screen Trade" by William Goldman - this title will not download. I have no such problem with any other title. I've been attempting (unsucessfully) to purchase this book for the last 24 hours. Any ideas?

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Ibooks cannot download purchased books

I have two books that are inbetween others in a series that will not download. I have been charged for the books. There is nothing wrong with my iPad as it will download others in the series. This is very frustrating.

Explain what happens when you try to download the books. You have to provide some details.

Cannot download purchased app

Hi! I purchased my first app in the OVI store today. First I tried to pay with my creditcard, which resulted in error messages. Secondly I payed by telephone bill, also error messages but I received a confirmation of the buy. Did I pay twice?
After paying, I received both an SMS and an email to confirm my purchase (with Transaction ID), but when trying to download the product, I received an error message. The app is not downloaded, neither displayed in the list at "My stuff"....
Who can help me? Did I pay twice? And how do I download my app?
I read on this discussion forum that this happens to many others, but I cannot find any solutions...
Thanks.

Hi,
I have the very same problem. I purchased my first app - Compass Pro from Nokia Store via Phone bill for my N9. I received payment number, but when I try to download the app, it hangs on 0% and got download error. I can see it in My Stuff, so it was purchased. In Manage apps I see this:
Can't complete the download.
Connection to application provider was lost. Try again later.
Any solutions? I am connected via 3G, phone system is up to date. I was able to download some other free apps, but I don't want to try purchasing something else, untill this is solved.
Thx

Since years, my wife and I are sharing one Apple computer. On this, we both have an individual user account. Each of us has an own iTunes Account and an own individual media library. Why is this setup now blocked by Apple? Cannot download purchased music.

Since years, my wife and I are sharing one Apple computer. On this, we both have an individual user account. Each of us has an own iTunes Account and an own individual media library. Each of us is using an own individual iPhone, which we frequently update with our iTunes Accounts. We have had this setup for years. It was convenient, reliable and user friendly, since we both could download what we wanted, create playlists, etc. without impact on the other. Exactly this convenience has made me and my wife real Apple fans, so that we also wanted to convince our daughter to move from Android and PC to our easier Apple setup.
Since a few weeks, this setup does not work anymore. From Apple Support (online chat on Apple.at) I was not told that this is not supported any more. Every computer is only allowed to be connected to one iTunes account. From one perspective (sharing music across other users as an act or media piracy, etc.) I can somehow understand this. However, since we are using different user accounts on this computer, I do not have access to other user´s iTunes media and could not play, download or copy it. So what is the point in this?
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Welcome to the Apple Community.
Unfortunately, if Apple simply allowed people to log into different accounts and download content, everyone would be using everyone could share everyone else's content and bypass the need to purchase anything. To protect against this, they limit you to logging into a new account to once every 90 days.
If two or more of you, have different accounts and use only one computer, you should each have your own user account on the computer, to avoid the need to log in and out of iTunes.

HT4059 Cannot download purchased ibooks

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