HT4059 How can I dispute a book purchase?

I purchased a wrong book, how can I get my money back?

You probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Similar Messages

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    How can I gift a book in itunes store?

    Hello george297,
    Thanks for the question, and welcome to Apple Support Communities.
    Apple does not offer the option to gift individual books at this time. However, you can always send an iTunes Gift or an iTunes Gift Card to the recipient:
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  • HT4059 How can i buy a book as a gift?

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  • HT4059 How can I mark a book as read or completed in Apple ibook?

    How can I mark a book as read or completed in Apple ibook?

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  • HT4059 How can you bookmark a book in iBookstore when shopping?

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    Edit>Preferences>Documents>Open settings. Check "Restore last view settings when reopening documents."

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  • HT4059 How can I move a book from one device to another

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  • How can I delete permanently books purchased from ibooks

    Is there a way to delete purchases permanently from iBooks? I can delete from the library, but you can still see them under purchases; I don't want them under purchases; I don't want to see them ever again.

    I was unable to delete a book sample from my iPhone 5s running iOS 7.  This seems to be what worked for me.  I went to the Library and clicked "edit" in upper right side of the screen.  I then tapped one time on the book I wanted to remove and a blue check appeared at the bottom right corner of that book (presumably you could tap several at a time)  Anyway, when the blue check is on the book, you will see in the upper left of the screen the word "Delete" (mine was in red) I clicked that and then a confirming dialog came up from the bottom of the screen with the choices of "delete" or "cancel".  I chose "delete" and the book was gone.  Hope this helps.

  • How can I download a book purchased on another computer

    I downloaded a book on a laptop which shares my iTunes account. Now I'd like to read it on another computer, which is also authorized to use that account, but I can't find any link or menu item to do that. The book doesn't show up in my Books menu item but it certainly shows in my list of purchases in my iTunes account.

    Downloading past purchases from the App Store, iBookstore, and ...

  • HT5544 How can I delete a book entirely? I don't even want it listed in Purchased Books anymore.

    How can I delete a book entirely? I don't even want it listed in Purchased Books collection, but it won't allow me to actually Delete it. I can select it for deletion but when I press Delete nothing happens. It deletes off iTunes on my computer with no problem. All the articles I've found just say it will stay in Purchased in case I want to download it again, but I won't so I want it gone completely.

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  • HT201272 How can I read a book in my PC that I purchased on my iphone? (no an Apple PC)

    How can I read a book in my PC that I purchased on my iphone? (no an Apple PC)

    jofly wrote:
    How can I read a book in my PC that I purchased on my iphone? (no an Apple PC)
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  • How can I make an audiobook purchased from another source show up in iTunes as an audiobook and not as music?

    How can I make an audiobook purchased from another source show up in iTunes as an audiobook and not as music?
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  • My wife and I each have an iPhone and an iPad Mini.  We have separate iTunes accounts.  She just finished reading a book on her iPad Mini.  Now I want to read it on my iPad Mini.  How can I get the book on my iPad Mini?

    My wife and I each have an iPhone 4s and an iPad Mini.  We have separate iTunes accounts.  She just finished reading a book on her iPad Mini.  Now I want to read it on my iPad Mini.  How can I get the book on my iPad Mini?

    Thank you for your reply Domingo.  Your suggestion worked as far as sending me a link to buy the book at iTunes.  But it did not allow me to download the book from my wife's account.  I did finally get an answer from Apple.  It took an entire day of emailing back and forth and the final answer was relatively easy once Apple finally decided to give up the solution.  Basically, you have to open ibooks and sign out.  Then you have to sign into ibooks using the book purchaser's Apple ID and password.  Then you can download the book onto your device.  Not too bad, huh?  It only took a whole day of Apple people sending me wrong instructions before they figured it out.  Geez.  What a disappointing experience.

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