HT4059 I am trying to buy a book, which the iBooks store says is available. I have downloaded the sample successfully, but when I try to buy the complete book I receive a message saying 'the item is no longer available' ???
I have bought numerous other books before & have never had a problem before now.
Hi Natalie ..
Try re downloading the book. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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hello
I have install photoshop CS4 ( 11)
but when I try to install last updates it show me am message ( Adobe Photoshop CS4 not installed ) ?!
but its installed and I use it ><
see AttachmentPlease do not use the post title to post the entire question (no offense, it just makes the forum look ugly). As for your question - you really did install it? I mean with serial and install disc? If so, the update would work, because it would find the proper install info. That not being the case, there are a few things that may be wrong:
- due to you language settings, the installer cannot find the folder because it has a different name (though on Vista, that shouldn't be an issue)
- at some point, you used the CS4 Clean Utility/ Script to remove install info
- you are using a pirated copy that you may have bought on eBay or elsewhere that has a modified installer to circumvent licensing
- you are using an unlicensed version a "friend" gave you and that never was installed, but merely copied to the harddrive
That pretty much covers the immediate options, now it's up to you to tell us, which one may apply. Assuming, we are talking about perfectly legit software, re-installing it from the original media should take care of the problem. For illegal software, you should understand, that you are utterly on your own and nobody will help you, much less on the forums of the company producing the software.
Mylenium -
My new Hewlett Packard printer is listed as an AirPrinter on the Apple website, but when I try to print from my iPad it says that there are No airprinters. The printer is connected to the same WiFi network, is turned on & I'm close to the printer. Do I need to forma/set up the iPad or Printer to enable this feature?!
It would help to post this in a more proper form. This is for the iTunes family of stores.
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I connected my ipad and iphone to itunes this morning and downloaded updates...the iphone is fine..but my ipad is giving me the message...you have not signed up for a data plan..but, when it asks me to sign up..the message says Safari can't open the page because it isn't connected to the server...Mail isn't working either...help.
Try this:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
At first my pages was working fine after I installed it, but just recently it won't let me print, save or export my documents. I went back to the aaplication store and it shows that pages has been installed. I have no idea what to do next.
You need to totally delete the demo version files then reinstall your registered version.
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=105&mforum=iworktips ntrick
Peter -
I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?
Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso -
I have Aperture3 and iPhoto. When I try send video clips as attachments, I get a message saying Quicktime can't open the .avi - why? Others couldn't open them so I sent them to myself and get the same message. Doesn't seem to be a size issue as I've tried with really short clips (4 seconds). As I recall, I didn't have this problem before buying Aperture last fall, when I only had iPhoto. It appears that by default, an attachment to an email automatically comes from my iPhoto files and not Aperture - assume that is supposed to happen but not sure. Thanks for any and all help!
JimWhen I try send video clips as attachments, I get a message saying Quicktime can't open the .avi - why?
How are you tryin to send the .AVI file? Are you sending the attachment directly from Mail or from Aperture or iPhoto? -
In my app store account appears money, but when I try to buy a game with my iPhone, a message display saying that I don't have enough credit, why?
If you're in the US, are you including the sales taxes charged in your location when you calculate how much you'll need?
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i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.
You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps. -
Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'?
IrenedixHi Irenedix,
If you are using Acrobat you can try the suggestions mentioned above.
Are you using the Create PDF service from within Reader to create pdf?
If yes then please check if you are able to login to: https://cloud.acrobat.com/convertpdf with your Adobe ID and able to convert the document to pdf.
If yes then within Reader you can try the following:
Choose Edit > Preferences (Win)
Click 'Online Services' or 'Adobe Online Services' on the left-hand side
Sign out of your Adobe ID and sign back in.
Regards,
Rave -
when i try to open itunes i now get an error message saying i do not have the required components installed error number 45075?
Just in case the component being referenced is not part of iTunes but is rather part of one of the other related programs, it might be worth trying a complete uninstall/reinstall of iTunes and related componentry, as per the following troubleshooting document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Hello, I am having a slight issue. When I opened my adobe photoshop elements 9, I received a message saying "This Application has requested the Runtime to terminate it in an unusual way." It then tells me to contact support, and I'm wondering what I should do. Thanks!
Hi ,
Do you remember if you have installed some software prior to this issue?
Delete programs you never use.
If the issue reoccurs in Clean Boot, but works fine in Safe Mode, the cause may be the disabled hardware drivers. You may narrow down the
causes in Device Clean Boot.
Device Clean Boot
=================
1. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter.
2. Expand "Sound, video and game controllers".
3. Right click on your sound card and then click "Properties.
4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK.
5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices
such as video adapter are not available to be disabled.
Tracy Cai
TechNet Community Support -
I rented a movie and it shows up in my iTunes "Rented" section, but when I click to play it, it gives me an error message saying the movie can't be played because the original file can't be found. Please help!
Never mind I fixed it. Just in case anyone else has this problem, after you reinstall iTunes you have to delete all your old music, and if you have iTunes match all the songs you have saved on itunes match will display and you just have to download them to your Macbook.
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I use LR5 on my Mac Desktop (Yosemite 10.10.1) and it works fine. I have downloaded LR5 to my new MacBookAir (Yosemite 10.10.1) and it will not open. Message says program in running on too many computers. I once had it on another MacBookPro (Yosemite 10.10.1), but no longer use that computer and LR5 does not show up in the applications.
What is the exact complete word-for-word error message?
Is this the Creative cloud version of Lightroom or the standalone (also called "perpetual license") version of Lightroom? -
we have a router at home that is supposed to support 10 devices but when i try to connect my mac book pro it says another device is using my computer's ip address
Are the IP addresses statically assigned (wrong ), or does the router give them out using DHCP (right )?
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