HT4059 I have enough credit showing in my account but when I try to purchase a book for $.50 less than my credit, it says insufficient credit.
I have enough credit showing in my account but when I try to purchase a book for $.50 less than my credit, it says insufficient credit.
Good question. I haven't purchased an eBook, but all other purchases have been subject to sales tax (Canada).
Similar Messages
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I have redeemed an itunes card but each time i have purchased from itunes recently my credit card is being charged rather than my credit being used. I have a differnt laptop and a new ipad and cannot get the credit to show on my ipad either
What are you purchasing?
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I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.
Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb -
I am trying to buy a book and itunes message is I dont have the funds. But I do, added enought money 30 mins ago. Never had this kind of delay, and to look at the balance on line it shows enought to purchase . Please help
Do you have enough to cover the taxes?
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I have $15.11 in my itunes account but when i try to buy songs it won't let me. Can anyone help me?
I have $15.11 in my itunes account, but when i try to purchase songs it asks me if I want to buy it and i say yes then it sends me to a credit card form. How can i fix it so that i could buy it with the $15 that i already have?
Sales taxes are based on your location as purchaser. I'm sure you can find the sales tax rate in your area.
Regards. -
i show $25 in my itunes - but when I try to purchase a series for $24.99, it says I dont have enough money
Hello, this might help:
Sales tax is charged on iTunes Store purchases where required by local law. The tax noted on your iTunes Store invoice is an estimate and may not reflect the final charges. The following lists show the states that charge taxes for the respective item types as of October 2011.
Music
AL, AZ, CO, CT, DC, DE, HI, ID, IN, KY, LA, ME, MS, NC, NE, NJ, NM, SD, TN, TX, UT, VT, WA, WI, WV, and WY
Videos
AL, AZ, CO, DC, DE, HI, ID, IN, KY, LA, ME, MS, NC, NE, NJ, NM, SD, TN, TX, UT, VT, WA, WI, WV
Applications, Software, and iPod Games
AL, AZ, CO (city tax), CT, DC, DE, HI, ID, IL, IN, KS, KY, LA, ME, MA, MI, MN, MS, NC, NE, NJ, NM, NY, ND, OH, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, and WY
There is no sales tax on the purchase of an iTunes Gift Certificate, Gift Card, or Allowance. When any of these are used toward purchases made on the iTunes Store, sales tax will be added to the total of the purchase if the billing address on the purchaser's account is in a state where digital downloads are taxable.
All information on applicable taxes are subject to change. -
im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H. -
It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!
Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.
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I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?same here but i cant purchase a movie or anything
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I have successfully loaded a gift card worth10.00 $ but when i try to use in to buy gems in clash of clans it says "insufficient st store credits" or "please contact apple..." even though im just getting gems that s only worth 5$ .please help.
The problem is im from the philippines and calling US FROM HERE WILL COST ME EVEN MORE FOR A 10 dollar gift card. I wondering if i can just email the support etc. or whatever online resource they have. Thanks
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I have a $25 gift card that I redeemed but when I try to purchase a song it is not deducting from the credit and wants to charge my credit card. How do I use the credit on the accoung?
Nonesense, why would a service that offers redeemable cards as cash would require a credit card verification. Who is answering this question? I am sick of Apple! I am here because I want to buy music for the year end festivities and had this card that I got when I bought a very pricey Mac Book Pro for my daughter, I thought at least I was getting something out of an outrageously high priced machine, but no, they cant' just make things easy for you... Anyway, no one seems to be reading this so I am not wasting my time anymore, useless...
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I have just installed i found the material that i want i the store but when i try to purchase i get message unable to connect to store and I have found that this has been going on for several years and still not been fixed. Is there anyone else having this problem
Purchases are tied to the Apple ID they were purchased with. If you use a new ID, you have to buy again.
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I really need help with this! I have a valid Serial # for Adobe Acrobat XI and it shows on my account with Adobe. When I try to install on my new hard drive it says that the serial # is invalid.. I tried to install the free version to get me out of a jam and it keeps saying that it failed!!!! What can I do?
I am on Windows 7, and I was on Adobe.com. I went to downloads and clicked on Acrobat XI standard. It downloaded. But when I went to run it said Acrobat XI Pro and would not accept my serial number. I have done this now 4 times. I think that the system is downloading the wrong version. I am getting very frustrated and unhappy with Adobe!!!!
Sent from my iPad -
I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.
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