HT4059 I have iPod Touch 4 w/ iOS 6.1.5 (10B400). according to the requirements on this page, above, I should be able to use iBooks. However I keep getting the message that I must upgrade to iOS7 - but your website will not allow me to do so. Why not?
... I should be able to use iBooks. However, I can't. When I try to download the app I get the message that I must upgrade to iOS7 - but then Apple's website won't let me download that either. So far, I have managed to download a book to iTunes on my PC, but I cannot get it to sync with my iPod, although I have synced music, a video and a few other apps. I cannot seem to find a solution to my problems with iBooks or iOS7. Please advise.
Yours truly,
Garth Reid
PS I also cannot get the app for Podcasts.
Having the same issue here. I unfortunately purchased a book on iTunes, then went to download iBooks, but can't due to their recent update/upgrade. My kids iTouchs are all 6.1.5 , So I'm guessing that if you did not have iBooks previously purchased that you are now S.O.L. if you want to read a book on your iPod??
I am rather frustrated that I spent money on a book that they can't read.
Is there another app that will let them read it?
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I download firefox 6 and after everything was complete, I tried to open firefox and received error messages saying "problem loading pages:
you original problem is almost certainly your anti virus, I would also hazard a guess your new one is as well.
Thunderbird does not require a reboot on install, or uninstall.
try restarting the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates. -
I have Mac OS X 10.4.11 and use Firefox. I keep getting a message that QuickTime 7.6.6 plug in is out of date. I have done the software update and it shows no current updates available. Certain videos won't play and it says that this may make my computer vulnerable. Any suggestions?
La-MacMom wrote:
I have Mac OS X 10.4.11 and use Firefox. I keep getting a message that QuickTime 7.6.6 plug in is out of date.
Are you using the lastest version of Firefox for os 10.4.11? If you are, start using TenFourFox. Quicktime works just fine with that browser. -
I keep getting a messages that says" the maximum number of free accounts have been activated on this Ipod touch" I only have one account set up. What do I need to do?
Thank youWelcome to the Apple Community.
You should only get that message when you are trying to create a new account.
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I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
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Peter -
I am using a laptop with Windows 7. For several weeks Thunderbird has been running very slowly & there are messages saying a script is running too long. So I decided to try to clean up all the mail boxes, but still get the messages...so then I decided to uninstall Thunderbird and this worked correctly & I rebooted the system (as it asked me to). But when I try to re- install Thunderbird I keep getting a message that the system must be rebooted to finalize the uninstall. I did this but the same thing happens each time I try to install...so now I have no mail application on my laptop. Most frustrating but fortunately I have an iPad...
Can someone please advise? Thanks in advanceyou original problem is almost certainly your anti virus, I would also hazard a guess your new one is as well.
Thunderbird does not require a reboot on install, or uninstall.
try restarting the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates. -
I am having problems installing new software for my ipod
I keep getting a message that the network has timed out.
I have tried two different computers and networks what else can I do?Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
I have a subscription on Adobe cc and I am trying to instaal it on a second pc. Lightroom ok, but failure 47 on Photoshop. I also get the message that I downloaded a trial version, but as I said I am already a customer. What to do?
Han,
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Please first try signing out and back in: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If you open an application that's part your Creative Cloud membership and you see a message stating you're running a trial, see this link:
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Pattie -
Trying to upload my ibook crafted with ibook-publisher but since I have two iTunes accounts, I keep getting a message that another person (me) is trying to use my tax id to distribute my book. Anyway out of this jam? The iTunes folks seem lost on this too. Any help here, anyone?
In terms of control over this issue, the ranking is thus...
iTune folks
You
us/anyone else.
We can't do anything but prompt you to interact with Apple. -
Trying to upload my ibook crafted with ibook-author but since I have two iTunes accounts, I keep getting a message that another person (me) is trying to use my tax id to distribute my book. Anyway out of this jam? The iTunes folks seem lost on this too
In terms of control over this issue, the ranking is thus...
iTune folks
You
us/anyone else.
We can't do anything but prompt you to interact with Apple. -
Why do I keep getting a message that my ical is not connected when I try to sync my ipod touch with my mac book?
It sounds as if your account has been compromised. I would recommend logging into those accounts from your computer and their websites and changing your password.
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I can not get iTunes Store on line. I keep getting a message that says I am not connected to the internet, but I know I am. I have to connect from three locations with the same results. Any suggestions?
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
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When I try to log in to iCloud I get a message that my Apple ID is valid but not an iCloud account.How do I log in?
Hi reswaikiki,
Usually if it says your Apple ID is not an iCloud account, that means you have not yet enabled your Apple ID as an iCloud account. So you did set it up correctly on your iPod touch?
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I was able to fix the problem with some help from Apple. Whenever I last downloaded Reader, I apparently didn’t complete the process by accepting the Reader contract. I was able to go right to that point in the process and complete the installation. The messages that I needed Reader but it was already installed were quite confusing. It would have been nice if the Adobe installation process that I was re-trying this morning had been able to detect a partial installation. The Troubleshooting page almost had me doing some ridiculous things that wouldn’t have helped.
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