HT4059 just purchased autobook and cant download to my i pod also had other autobooks on my i pod that are gone but still in my library. cant download
just purchased autobook and cant download to my i pod ,also have other autobooks not on my ipod anymore,they are in my library but wont down load on my i pod
Apple IDs do not go out of existence. All purchases are PERMANENTLY associated with whatever ID was used for the purchase. Go here to investigate.
Similar Messages
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My daughter has an iPod touch using my apple ID, I just purchased an iPhone with the same ID. Is there a way to keep my stuff seperate from her ipod but still share the iTunes account? I was looking through the photo section on my iPhone and found pics my daughter has taken from her iPod. I do not want my pics, emails, etc to show up on her iPod. Is there a way to stop this from happening or do I have to create a different Apple ID for her to use instead?
If you have iOS 8 on all devices then:
If under 13 years create a new ID for her by:
Family Sharing and Apple IDs for kids - Apple Support
The use family sharing to share apps
http://www.apple.com/ios/ios8/family-sharing/
Family purchases and payments - Apple Support
If underage and not i)S on all devices then you have to create an ID for here under your name and supervise it use:
Create a NEW account using these instructions so yo do not have to use a credit card.
Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases. -
I have an iphone 4S, just downloaded the new iOS7 software. Most of my apps are gone, but still installed on the phone. How do I get the app icons back?
Try rebooting your iPad and see if they reappear.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If they still do not show up, make sure hat you don't have content restrictions set that could prevent certain apps from showing up on your iPad. Settings>General>RestrictionsAllowed Content.
if you still don't see them, connect your iPad to iTunes on your computer and you should see them in the iPad mini screens on the right side of iTunes after the iPad has been selected under "devices" and when you are in the apps pane of iTunes. -
Hi frnds, I just purchased Ip4 and upgraded to ios 7 but it become slow and i cant find any group sms option.
Thanks so much for your reply, yes I did and that has not worked either . A friend has suggested re installing upgrade, so may try that .
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Help - I just purchased CS6 and downloaded onto the new iMac I just bought. I cannot get it to open
I just purchased CS6 and downloaded onto the new iMac I just bought. I cannot get it to open. I think I may have purchased a windows version in error. When I clicked on "DesignStandard_CS6_LS16.exe I am told the application can't open because Microsoft Windows applications are not supported on OS X. Does anyone know how to contact Adobe directly? I keep going around and around on their site and have found no e-mail or phone number to contact them to get this straightened out. Can anyone point me in the right direction? Thanks so much out there for any assistance!
Trying to contact Adobe over the (long) weekend is not likely to get you very far.
Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html -
I just purchased MBP and it is my first Apple computer. How concerned should I be about virus software and what do you recommend for security software?
1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets (see below.)
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been another layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't actually been tested by Apple (unless it comes from the Mac App Store), but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe.
Gatekeeper has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to evade Apple's controls.
For more information about Gatekeeper, see this Apple Support article.
4. Beyond XProtect and Gatekeeper, there’s no benefit, in most cases, from any other automated protection against malware. The first and best line of defense is always your own intelligence. All known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source. How do you know whether a source is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
5. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was never a good idea, and Java's developers have had a lot of trouble implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style "virus" affecting OS X. Merely loading a page with malicious Java content could be harmful. Fortunately, Java on the Web is mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers. In Safari, this is done by unchecking the box marked Enable Java in the Security tab of the preferences dialog.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a specific task, enable Java only when needed for the task and disable it immediately when done. Close all other browser windows and tabs, and don't visit any other sites while Java is active. Never enable Java on a public web page that carries third-party advertising. Use it only on well-known, password-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow these guidelines, and you’ll be practically as safe from malware as you can be.
6. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
7. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
8. The greatest harm done by anti-virus software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging threats, but they get a false sense of security from it, and then they may behave in ways that expose them to higher risk. Nothing can lessen the need for safe computing practices.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default. -
I just purchased FaceTime and it installed on my MacBook OS 10.6.8. It doesn't accept my Apple ID to allow sign in and use FaceTime
This is what I found out about my own question as nowhere in my search of Apple support was there a similar problem addressed.
What I found that was very frustrating in Apple Support was the references to going into FaceTime preferences to reset certain items. But it can't be opened
if I couldn't activate the sign in... and yes I was very careful with entering correct symbols for i.d. and password. Also, navigating the site is such a mishmash that searches kept changing as I found myself in communities without any reference to backtrack how I got there.
Enough grousing.
I am fortunate to have a TD Curran store nearby. They are a licensed Apple Dealer and service center located in the NW of the U.S.A. They used my id and password, activated the program and tested it on their store phone.
The only thing I could determine that was different was the ISP. The store had a Comcast Commercial business contract- high speed.
My ISP is CLEAR WiMAX out of Portland, OR. When they were independent and just starting I signed on for a very reasonable monthly with the lowest speeds- they have served me well until this fiasco.
My speeds are download ~ 0.789 mbps and upload ~0.390 mbps.
This, I hope, helps at least one person. -
I just purchased Acrobat and it says it is not compatible with Windows Vista. Is this true?
I just purchased Acrobat and it says it is not compatible with Windows Vista. Is this true?
Hi joe beischel,
Kindly post this query in Acrobat forums:Acrobat
Regards,
Florence -
I just purchased Aperture and have 20,000 + photos in my iPhoto Library. I see that I can create a unified library between the two. I am wondering if I can import only certain events from iPhoto (like only 2014 events) into Aperture or do I have to merge the whole iPhoto library? Are there any benefits to bringing the whole iPhoto library over to Aperture (iPhoto is SO SLOW for me, I wonder if it is because I have so many photos). Or, any detriment to only bring a few events over?
And, if I don't merge the two libraries, I assume that means I cannot do it at a later date?
Help. My local Apple store has had very few Aperture workshops, and the next one is like 2 months away.Thank you so much for this information. Here are some responses/comments:
Disk space - it says 114.43 GB out of 499.25 GB free. I have no idea if that is enough.
iPhoto version is 9.5.1
Again, I am not sure how to know if I have 3rd party software...but I don't think I do. Is 3rd party software anything non-apple?
I will try rebuilding the library. if that doesn't help, maybe I need more memory...? That is what Apple suggested, but that, of course, means buying something else. I've already bought APERTURE, on their recommendation...
It wasn't, and they told me it was slow because I had too many photos for iPhoto to handle and that I should buy Aperture. Which I did.
What is your iPhoto version? Are you using the most recent version 9.5.1?
iPhoto can handle 20000 photos, no problem. Your computer can be slow for several reasons:
The most common problem for slowness - insufficient disk space. Don't let your free disk space drop below 20 GB of free space, better more. If the operating system does not have enough working space and the applications you are using, you will notice a very lagging behaviour.
Older or incompatible softweare can cripple your mac. Do you have any older third-party software installed, that might have installed incompatible kernel extensions?
Aperture might be slow or keep crashing, if you imported a corrupted image or incompatible video, that cannot be processed. Then Aperture will try over and over again to create previews and never succeed. You could test for this situation, by launching Aperture with the Shift-key held down. This will defer the generation of previews. If Aperture will launch and work better this way, you probably have some bad media in your photo library.
Another problem to check for is a corruption of your Aperture/iPhoto library. You have run the First Aid Tools to repair the iPhoto Library, but have you ever tried to rebuild the library? See this post by Old Toad: Rebuild iPhoto Version 11 -
Is it possible to get a refund on an app? I just purchased pages and keynote. I personally don't see a difference between the two and feel like I paid for the same thing twice.
There are no refunds.
Sorry. -
I just purchased ExportPDF and I cannot get the website to load
I just purchased ExportPDF and I cannot get the website to load on my computer to sign in. I tried to export a PDF to convert from the program on my computer and get the "An error occurred while signing in" message. The tab for the website is the only Adobe page I cannot load.
Thank you so much for the help. I had to enter my complete email address using me.com added to my sign in name and then after I got to the next page to enter the settings, I changed the address to not include the me.com information. From there everything went through just fine. This ended about a week of frustration trying with many folks at the Verizon Store to help me. I'm so grateful for your help.
Jim -
I have just purchased ExportDPF and every time I try and export a PDF it keeps asking me to pay again!!!!
Hi markw14322597,
I've just checked your account: Your subscription order is still pending, which is why you're unable to log in and use your subscription just yet.
It can take 24-48 hours for an order to process, but once it does you'll be able to log in and convert files.
Best,
Sara -
I just purchased something and it tells me to contact iTunes support to complete the purchase? What does that mean? Please help.
It means exactly what it says.
You need to contact itunes support to complete your purchase. -
I just purchased something and it tells me to contact iTunes support to complete the purchase?
I just purchased something and it tells me to contact iTunes support to complete the purchase?
These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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I just noticed that I can no longer select photos out of my finder that are located in my Aperture/Iphoto Library. I used to be able to attach photos to my gmail out of the aperture library in the finder and for some reason, no longer can.
I can't access these images except to go into the applications.
Also, I'd like to import my iphoto library into aperture, and move aperture library to an external drive. I tried the import first, but there wasn't enough space. Then I tried copying over the aperture library onto the external drive but it failed bc it said file was in use.
As it is, I only have 50gb left on my imac, and the aperture library is 150gb. Also, I have over 10k images in both libraries combined and there are tons of duplicates that need to be sorted, and hopefully not messed up because I've organized most of them.
So in short, I need to know how to do the following:
-select photos in finder in aperture/iphoto libraries
-move aperture library to live on external drive
-import iphoto library into aperture library
-eliminate dups but maintain organization
-moving forward i need a better workflow so that I import images from camera, and can organize right away into albums rather than creating projects by default and then creating albums so essentially the photos are in 2 different places, even tho they are referenced
-live happily ever after
Thanks in advance for any support you can offer!!If you're using apps like iPhoto or Aperture then they replace the Finder for managing your photos. The point is that you use the (many) options available via these apps for the things you want and need to do with the Photos.
So, simply, you don't select the photos in the Finder. I'll append the supported ways to do this - which are faster and will yield the current version of your Photos - to the end of this post.
-move aperture library to live on external drive
Managed or Referenced Library? Managed -
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit Aperture
2. Copy the Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching Aperture. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Referenced - relocate your Masters first.
These issues are covered in the Manual and on this forum hundreds of times.
-import iphoto library into aperture library
FIle -> Import -> iPhoto Library? Have you done this already? If so are you trying to move the Masters to Aperture from an iPhoto Library? Or Consolidate them?
-moving forward i need a better workflow so that I import images from camera, and can organize right away into albums rather than creating projects by default and then creating albums so essentially the photos are in 2 different places, even tho they are referenced
You can't. Every photo is in a Project. They’re the basic building blocks of the Library.
You might want to spend a little time with the manual or the video tutorials. I'm not sure you've grasped the app you've purchased.
The following is written for iPhoto, but about 97% works for Aperture too.
There are many, many ways to access your files in iPhoto/ APerture: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics. This is what you use to attach your shot to your GMail
(Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
You can access the Library from the New Message Window in Mail:
There's a similar option in Outlook and many, many other apps. If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto/ Aperture.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
If you want to access the files with iPhoto/ Aperture not running:
For users of 10.6 and later: You can download a free Services component from MacOSXAutomation which will give you access to the Library from your Services Menu.
Using the Services Preference Pane you can even create a keyboard shortcut for it.
or use this free utility Karelia iMedia Browser
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