HT4059 My book will not download. This is the 2nd time so I have lost over £10

How can I fix this or get a refund pls?

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HT4059 My book will not download

My book will not download, have tried reassessing again from 'purchases'

I have a problem similar to yours . I have bought a book and I was not experienced with the iBooks app , so I couldn't find the book I bought although it was already in my library I downloaded that same book again . Then once it started downloading it never started or stopped its only shadowed . I can only move the book around.

HT4059 Book will not download

Books will not download. Account is fine as I can download music and movies

I am having the same issue.
I bought a book through Ibooks on my ipad. Received the message "book is downloading. when download is complete book will be in library". The book never showed on my library shelf. Repeated attempts to buy and download the book leads to the same error message. I attempted a different book to buy and download and received the same message on that. Powered Ipad down and then powered back up, and tried again to download but again the same message. Went to my Mac, accessed Itunes, the book wasn't there. I tried to download the book to Itunes and received the same message. Should I try deleting the Ibooks app on my ipad and reinstalling it? Would that delete all my 350 book purchases or would they remain on Itunes where I could then transfer books back onto my IPad when the issue was resolved?

Paused book will not download

I purchased a book that will not download-
I hope someone can help. I have tried rebooting and downloading iTunes, shutting down iPad, etc and am still on a
continuing loop from my paused book telling me to download and then telling me it had already been purchased and to download.
I have since purchased other books and they downloaded with no problem.
I need a solution to this frustrating problem. I still want the book. If it would let me cancel and
Repurchase I would do that.

Try this:
1. Make sure you have the latest version of iOS.
2. Make sure you have the latest version of ibooks.
3. Download a free book from the iBook store. (Winnie the Pooh is free) This appears to make existing books with a "downloading" status change to the cloud download button. Click the button to download the book again.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then to resume the download.

When I click "Buy Now" in iPhoto's book I get the following message: Your book appears to have default text that has not been edited. Printed books will not include this text. Do you want to continue?"

When I click "Buy Now" in iPhoto's book I get the following message: "Your book appears to have default text that has not been edited. Printed books will not include this text. Do you want to continue?"
How do I proceed? How do I identify which is "default text?"

What version of iPhoto are you using?
Go thru each page, check the layout to see if there's a text box included on the page and make sure there is text in that text box. If not it may show the "holding" text like this:
If you don't want to change the page layout to one that only has photos and no text boxes just select that holding text and put a space in its place.
OT

When I click Buy Book this appears our book appears to have default text that has not been edited. Printed books will not include this text. Do you want to continue? will the text I have sellected still be ok or will the book have missing text help Pleas?

I just spent 3 days creating a book [32 pages], with photos and text but when I click Buy Book In iPhoto this appears>
Our book appears to have default text that has not been edited. Printed books will not include this text. Do you want to continue?
My question is will the text I have sellected to use still be ok, am I safe to continue and buy or will the book have missing text ?
The book is for special birtday in 2 weeks time Please Help.G
<Email Edited by Host>

Yes, you're safe to continue. That means that there are text boxes that you did not put any text into and they contain the holding text which will not be printed. That text is shown in a light grayt and is in Latin. Normally you can just put a space in the text box to replace the holding text so as not to get that warning message.
Before ordering the book proof the book according to this Apple document: iPhoto, Aperture: Previewing an order in iPhoto or Aperture. Check the pdf file for any missing text or photos and any warning indicators in the text boxes indicating that some of the text has exceeded the space allotted in the text box.
Keep the pdf file to compare with the printed copy when you reciive it.
OT

How can I fix the text in my photo book that reads"your default text had not been edited. Printed books will not include this text?"

How can I fix the text in my photo book that reads"your default text had not been edited. Printed books will not include this text?"

You will get this warning, if your book includes textboxes that still include the default text, like "Insert Title". You need to find these boxes and add your own text. Look for boxes like this:
Make a PDF-preview of your book and look, where the preview differs from what you are seeing in iPhoto.
iPhoto, Aperture: Previewing an order in iPhoto or Aperture

I ordered a photobook, when I went to purchase it flashed up a warning about default text saying 'printed books will not include this text'. Really dissapointed, my photo book arrived with the default text printed. Will I have to return it?

I ordered a photobook, when I went to purchase it flashed up a warning about default text saying 'printed books will not include this text'.
Was really dissapointed when my photo book arrived with the default text printed. Will I have to return it? Or can I get some sort of discount? I don't live near a post office so I'd rather not have to return it.

Contact Apple support - they can answer that type of questions - we are just users here like yourself
BTW - it is best not to order when you have errors - to resolve that error place a single space in the subject text box
and always
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
LN

How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes. This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.

How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes. This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.

Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Cheers,
- Judy

Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty.

Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty. It now has a blank bar under the launch pad and no matter how many times I try re-downloading it or restarting my computer it does not work. I use too play starcraft and other games on this computer although new patched/updates have made it that I can no longer do that now. Really frustrating having to deal with this especially after buying this computer upfront and now out of warranty.

Go to your Applications folder and find a file called "Install OS X Mavericks". Send it to the trash and delete it. Then try the download again.

My apple Tv will not airplay, this is the 3rd one i have exchanged and my devices airplay just fine elsewhere, could there be a problem with the wifi even though all of the other functions are working fine?

My apple Tv will not airplay, this is the 3rd one i have exchanged and my devices airplay just fine elsewhere, could there be a problem with the wifi even though all of the other functions are working fine?

Hello there, AntRambo.
The following Knowledge Base articles may provides some steps to go over for troubleshooting your issue:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
And also the following:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Particularly but not exclusively of note:
If the AirPlay icon doesn't appear
Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.
If you are still unable to see the AirPlay icon , try one of the following steps:
If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
Check Internet or network connectivity on all affected devices. Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712

Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712

Hi Scott,
1. What is the version of Acrobat and Operating System?
2. Have you tried repairing the product? if not then Go to Help -> Repair Acrobat Installation.
Regards,
Anoop

TS1292 I purchased a $25.00. Card, redeemed it on my IPAD, but it shows no money in my account. I went to the store I purchased it at but they to.d me I had to deal with ITUNES. This is the 2nd time it happened. As of now I will not buy another card or

I purchased a ITunes card for the amount of 25.00, after I redeemed it it showed no balance on my account. So I went to the store I purchased it and they told me I would have to contact ITunes, this is the 2nd time it has happened to me, and to tell you the honest truth, I don't think I will buy another card. Can you help me with this

I'm sure is something simple here. Most likely you're looking on the wrong account, or it's a refresh thing.
Check here to see what happened:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I want to save with alt s in the program Exact Online. This function is not working. this is the first time that i use this program with firefox.

Question
I want to save with <nowiki><alt><s></nowiki> in the program Exact Online. This function is not working. this is the first time that i use this program with firefox.
'''edit''', mod escaped the '''<nowiki><s></nowiki>''' to prevent line through question

Submitted too soon... To change your accelerator key for accesskeys to Alt alone (or a different combination), you can change a setting using Firefox's about:config preferences page.
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the filter box, type or paste '''ui.k''' and pause while the list is filtered
(3) Make sure '''ui.key.generalAccessKey''' is set to its default value of -1 (or right-click and choose Reset if it is not).
(4) Double-click '''ui.key.contentAccess''' to open a dialog box to change the value from its current default (on Windows, 5) to your choice of the following:
* 2 = '''Ctrl''' (Fx default on Mac thru Fx13)
* 3 = Ctrl + Shift
* 4 = '''Alt''' (IE/Chrome/Safari default on Win/Linux)
* 5 = '''Alt + Shift''' (Fx default on Windows & Linux)
* 6 = '''Ctrl + Alt''' (Fx default on Mac from Fx14) (Chrome/Safari default on Mac)
* 7 = Ctrl + Alt + Shift
This should take effect as soon as you OK the dialog, so you can experiment in a separate tab. Other combinations are available if you want to try them. See http://kb.mozillazine.org/Ui.key.contentAccess (inaccessible at the moment?)

New book will not download

Put used new book but will not download.just shows paused.

I had the same problem and was able to fix it after trying various things. Here's what I did. From my iPad, I went into the iBook store, tapped on my apple ID at the very bottom of the page and signed out. After I logged back in, I purchased the book again. When I did that, I got the message "already purchased, download again?" and hit yes. And it worked. Try it. Hope it works for everyone.

HT4059 My book will not download. This is the 2nd time so I have lost over £10

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