HT4059 When I have a PDF that I want to open and save into iBooks - it will attempt to open it and the shelf flips around to make room for it. But it doesn't save it. I have to end up opening it in Adobe or Kindle app to view & save it.

When I have a PDF that I want to open and save into iBooks - it will attempt to open it and the shelf flips around to make room for it. But it doesn't save it. I have to end up opening it in Adobe or Kindle app to view & save it. This has been doing this awhile, what's wrong. Should
I take it and have it looked at?

is there any important stuff saved to your emails? if so you could log on to your emails from a seperate device and back them up. im not sure what else you could do :/

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HT1595 In a hilton hotel and the honors internet is recognized by my apple tv but it doesn't ask for the password. It says it's connected but it won't bring up iTunes because it's not really connected. help!

I'm in a Hampton Inn trying to connect my apple tv to the wifi. Apple TV recognizes and says it's connected but doesn't ask for the password and is not actually connected because it can't download Itunes. How can I get the Apple TV to ask for a password. I noticed another wifi connection from someone in another room and when I clicked on that the Apple TV asked for the password, but doesn't for the hhonors wifi. Anyone know what to do?

Thanks vazandrew. I had to call the provider, but they have 24/7 service. They had to manually add the device. Thanks for your help.
Hank

When I place a pdf that I have cropped in acrobat pro into indesign all the cropped info reappears.

When I place a pdf that I have cropped in acrobat pro into indesign all the cropped info reappears. What can I do?
using mac 10x cs5.5

It has to be done with a Preflight fixup. This blog post explains how:
http://blog.creativeassociate.net/2010/05/17/permanent-cropping-pdfs.aspx

Hello I am having problems viewing areas of a pdf...it's a form fillable pdf that someone else has completed and saved..I'm able to view all but the areas that have been filled in.. any info would help

Hello I am having problems viewing areas of a pdf...it's a form fillable pdf that someone else has completed and saved..I'm able to view all but the areas that have been filled in.. any info would help

Hi Bob, I just tried your suggestion, but the interactive PDF is in spreads by default, no way to change the setting. When I choose to view by single page in Acrobat, it displays a single spread.
When I choose to view by spreads, it displays 4 pages, two spreads. That's the topic of this whole discussion, I believe. I do own CS 6 at home, however my employer supplied me with CS 5.5. And I have very little, if any, influence on purchasing.
So, I have no good way to make an interactive PDF (with differing recto/verso headers and footers), that is accessible and shows the correct header/footer. It's either single pages (with one header/footer), or recto/verso headers/footers but PDF only as a spread, as well as I can tell.
Unless you know something else I can do...
Best, Marilyn

TS4268 When i go to settings and i go to facetime it says waiting for activaton but when i click on my apple id on top of it, it doesn't take me to go activate it, where exactly do i have to go do activation? do i have to see only hotmail? or somewhere?

When i go to settings and i go to facetime it says waiting for activaton but when i click on my apple id on top of it, it doesn't take me to go activate it, where exactly do i have to go do activation? do i have to see only hotmail? or somewhere? i am on my iphone 4 6.1.3

Hi debinarizona,
I see the Handoff setting under "Settings > General > Handoff & Suggested Apps".
Connect your iPhone, iPad, and iPod touch using Continuity
Best Regards,
Nubz

When I open my RAW files in Photoshop CC they are grainy and the JPEGS are not. What is going on? It doesn't seem to have anything to do with my CACHE levels either.

When I open my RAW files in Photoshop CC they are grainy and the JPEGS are not. What is going on? It doesn't seem to have anything to do with my CACHE levels either.

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I have a map as a PDF that I want to make into an app.

I have a map as a PDF that I want to make into an app.

Do you know how to develop apps?

I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?

I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?

You are seeing the message because the new AirPort Extreme has some specific System Requirements:
http://www.apple.com/airport-extreme/specs/
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
AirPort Utility 5.6.1 in Snow Leopard may or may not work correctly with the new Extreme for all functions. As long as things are working OK for now, you can probably leave them "as is" and wait for another Mavericks update to fix some issues before you "upgrade".
If you have an iPhone or iPad, you could use that to administer any settings changes on the new Extreme.

Hey.. when i upgred to cc 2014 all my old projects and the new dose not open anymor and they r whait and have no logo of the program .. like AE or PR ..win 7 , cc2014

hey.. when i upgred to cc 2014 all my old projects and the new dose not open anymor and they r whait and have no logo of the program .. like AE or PR ..win 7 , cc2014

You originally posted on a thread that really wasn't related to your problem, so I branched the discussion.
Check the Windows System Event Viewer to see the details of the crash, most importantly the name of the faulting module.
Most crashes on Open or Save are due to OS bugs (especially on MacOS) or bugs in third party extensions to the OS open and save dialogs.

Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then said the department was closed this is a wrong I want my money back!

Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then the automated voice said the department was closed this is a wrong I want my money back! Or I'm gonna sell my iPad my kids iPods and iPhones mine and my wife's iPhones and the mac this is a **** take

We are fellow users here on these forums, you are not talking to iTunes Support nor Apple.
Were you buying content for yourself or gifting to another account ? If you were gifting content or an amount then that can only be done via credit card). If you weren't then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT201304 I updated my ipad mini to ios7 and after that the restrictions have been turned on automatically. It was off before the update and I din do after either. I tried 1234 but it doesn't work. Please help me.

I updated my ipad mini to ios7 and after that the restrictions have been turned on automatically. It was off before the update and I din do after either. I tried 1234 but it doesn't work. Please help me.

1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working?

HT4623 I have an iPhone 4 and for some reason I'm not able to update the software. I go to Settings then General but it doesn't even have a Software Update option. Am I missing something?

I have an iPhone 4 and for some reason I'm not able to update the software. I go to Settings then General but it doesn't even have a Software Update option. Am I missing something?

With iOS 4, the only way to update your software is connected to iTunes. OTA (over the air) updates were not available until iOS 5. You will need to connect your iPhone to a computer and use iTunes to download and install the iOS updates on your iPhone (at least until your iOS version is 5.0 or higher).

Reader error message opening PDfs that there was an error and file damaged

On my Mac using Mac Mail I get occasional Reader messages when opening a PDF attachment that there was an error and the file was damaged. But can open on another Mac and on ipad. Cant figure out what in the world is wrong. Thanks for any suggestions. (Did try removing and reinstalling the program) The version of reader is 11.0.03.

Thank you Catherine & MrToaster - Yes - I've just updated to my new credit card. All the details were correct, inc authorisation code but App Store kept prompting me to update iMovie then, not allowing me to (There was an error in the App Store. Please try again later. (20)).
Your advice worked - I logged out and in again.
The problem is that I'll definitely have forgotten your tip when my card next expires!

When I tried to open Lightroom 5.4 today I got a msg that says "Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it lauches". What do I do? I get the msg each ti

"Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it lauches". What do I do? I get the msg each time I try to open it.

It isn't a file, it's a folder. It will have the same name as your catalog, but will have the extension data. It will be in the same folder along with your catalog. If you need to use the search feature to search for *.lrdata.

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I have also retarted twice...

HT4059 When I have a PDF that I want to open and save into iBooks - it will attempt to open it and the shelf flips around to make room for it. But it doesn't save it. I have to end up opening it in Adobe or Kindle app to view & save it.

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