HT4059 When I tap on the store on my iBooks it says cannot connect to iTunes, what is wrong?

When I tap store on my iBooks it says cannot connect to iTunes, what is wrong?

Hi Kath50OCD,
Thanks for the question. When troubleshooting iTunes Store connection issues, the following articles provide the best information:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
If you haven't been able to connect to the iTunes Store:
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
Thanks,
Matt M.

Similar Messages

Maybe you are looking for

  • Yosemite, Security Settings Does Not Unlock

    Hi, I am trying to change my security settings so unapproved software can be also installed. However, when I click on the lock, it does not unlock after I type in my credentials and I am an admin on my computer. Can anyone help with this? By the way,

  • Elements 10 organizer window position on screen.

    I am helping an elderly friend who uses Elements 10 on a MAC, his organizer window appears on screen with the top line/menu bar having File, Edit, find, View etc. off the screen at the top and I can't move it down to display properly. I am not very f

  • IChat-initiated Screen Sharing across Internet

    For those of us supporting Aged Parental Units and their Macs, iChat Screensharing is the Killer App to end all killer apps. And when it doesn't work, it's really frustrating. One thing that makes iChat Screensharing preferable to Timbuktu or generic

  • Data source jndi name

    Hi I know that is possible to set a data-source as a reference resource in a web.xml file, and reffer to it as "java:comp/env/xxx". But the question is this: is it possible to do it in the same manner as it can be done under jboss , meaning: do not p

  • Random number generation with format 18XX88YYYYY

    I have been tryig to generate random numbers having format 18xx88yyyyy here 18 followed by two random number then 88 followed by five random number. here 18 and 88 are fixed at location one,two,five and sixth position. but I am unable to get the logi