HT4059 why does my book people app display e_auth_bad_device_key_or_p_kcs12 when i try to download from the cloudshelf

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Guesses, not promised solutions.
It may be that the ADE authorization has got corrupted somehow.
Try de-authorizing (ctrl-shift-D) and restarting ADE.
It should ask you to re-authorize.
That may help; no promises.
Have you got an eReader device plugged in while you are trying to access the book?
If so, try with it unplugged. There is a bad interaction between ADE2.0/Overdrive and certain devices.
If that works, the best longer term solution is probably to install the older v1.7.2.
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

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HT4059 why does my book people app display e_auth_bad_device_key_or_p_kcs12 when i try to download from the cloudshelf

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