HT4061 Can't restore iphone through itunes please help!

I messed up my password because i was drunk when I changed it. It now says my iPhones disabled and I should connect to itunes. I restored it several times but the iphone cuts off half way through and says I need a password to connect it to itunes! I didn't sync my phone but I still connected it to itunes fine. I have read and tired everything even restoring it in dfu mode. Nothing is working. Im travelling and can't take it to an apple store!
Please help.
Thank you x

http://support.apple.com/kb/ht1212 follow the instructions for not having synced.

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TS3694 CAN'T RESTORE IPHONE 3G. PLEASE HELP (ASAP)!!!!

What can I do if I have the error (1015)?
I was restoreing my iphone 3g, when I was about to finish the process it tells that the iphone cant be restoered and that there is was an error (1015). I selected (OK), then it tells me that iTunes has detected an iPhone in recovery mode. That I must restore the iPhone before it can be used with iTunes. So I selected (OK), The iPhone now looks like when I first bought it a month ago (With the cable and the iTunes symbol on it). So I restore it again and the same thing happens all over again. I dont know what to do please help.

Error 1015 is normally an indication that the phone was jailbroken and attempts have been made to downgrade the iOS to an earlier version.
"Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state."
We can help you with this problem in these forums as discussion of jailbroken phones is against the Terms of Use. You'll have to find a solution using Google (if there is one).

HT201263 iphone is stuck at "Restoring Iphone Firmware". Please Help.

I was restoring and updating my Iphone 5 to IOS 7.0,6 and during the process after completing more than 50% of the process my phone is stuck at "Restoring Iphone Firmware". Please Help.

Hello nishit.kadia,
It sounds like your phone became unresponsive when you attempted a restore of the device. Try resetting your device with this process:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
I would try putting the device in to recovery mode, and attempting the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
All the best,
Sterling

TS3694 stuck at "Restoring Iphone Firmware". Please Help

I was restoring and updating my Iphone 5 to IOS 7.0,6 and during the process after completing more than 50% of the process my phone is stuck at "Restoring Iphone Firmware". Please Help.

How long has it been "stuck"?

HT201413 can't restore iphone using iTunes with error 1611

can't restore iphone 4S using iTunes with error 1611

See Here for your Error Code...
http://support.apple.com/kb/TS3694

My iphone is stuck in recovery mode. it is about 70 percent done and won't move anymore. This has been going on for the past 2 days. itunes is stuck on the restoring iphone software. Please Help

My iphone is stuck in recovery mode. The apple logo is up and proceeded about 70percent of the way then it just stops moving. I have looked all over the internet and I am out of warranty. On itunes it reads restoring iphone software. My software was 4.3.2 but it was in the process of being upgraded to 4.3.3 so i dont know if it is being restored to 4.3.2 or 4.3.3... Please help

I still have the Same Problem.

HT1414 Trouble Restoring iphone 4? Please help

Hi,
This is a bit of a strange one really. I needed to restore my iPhone 4 in order to enable it to be unlocked from the Orange network so I could begin using another provider. I backed it up to my computer and then restored it which also unlocked it. I then tried to restore it from the backup I had just done but had an error message stating that the backup couldn't be saved on the computer. I since realised that this just meant I didn't have enough disk space on my hard drive. The only place I could find to delete some memory was from the backup folder in app data, roaming, apple computer, mobilesync etc. I deleted a backup which I thought was an old one and that I wouldn't need. When I went back to iTunes to try again, the option to restore from my backup was gone so I had obviously deleted something I needed by mistake. I downloaded some file recovery software and managed to get the backup folder back to it's original place but when I try to restore from this backup again in iTunes, the option still isn't there.
Does anyone know if there is a way of getting around this or anything I can do, because at the moment I have lost all of my contacts and photos which is a bit of a pain.
I'd be grateful for any suggestions.
Many thanks.

Hello Lakhan Gaikwad,
It sounds like you are trying to restore your phone but in the middle of the restore, the computer is shutting down unexpectedly. I recommend starting by trying the steps in the following article first:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If the issue persists, try checking to see if any 3rd party plugins are installed, that could be causing the issue:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
If it is still unresolved, what version of Windows is your PC running?
Thank you for using Apple Support Communities.
All the very best,
Sterling

Cannot restore Iphone 4. Please HELP!

I just attempted to update my iphone 4 to the latest OS and itunes told me to restore the phone first. I went ahead and tried that but got some error , which I do not remember what it was. Now itunes and my pc (windows 7) are not recognizing my iphone. On my phone , it just has the picture of the plug saying to connect to itunes. I tried the whole pressing the home key and pluging it in, but nothing changed. Please help ASAP, I need my phone to be working. Thanks so much!!
Itunes is the latest version as well.

See Here
Unable to Update or Restore
http://support.apple.com/kb/HT1808
If the device has been modified, this will not necessarily work.

Please help me , how to know if my ipod is unloked or not to , I live in Brazil and I can't sync it with itunes, please help me , how to know if my ipod is unloked or not to , I live in Brazil and I can't sync it with itunes

please, help me , how to know if my ipod is unloked or not , I live in Brazil and I can't sync my ipod with the itunes thanks.

What do you mean, "is it unlocked"? If your iPod has a screen lock set, it will be obvious from the iPod's screen. For issues with the iPod not appearing in iTunes, start which these troubleshooting steps:
http://support.apple.com/kb/TS1538
Regards.

Lost "Encrypt iPhone Backup PW and can not Restore iPhone from iTunes?

Late LATE night attempt to Reset iPhone via USB connection to iTunes ened up insread with me Erasing All Content and Settings from iPhone directly after encrypted back up of phone to Macbook then attempting Restore from Macbook to iPhone. Lost most of my iPhone contacts and still cannot remember or find copy of pw for encrypted backup UNLESS that is because my Macbook is now encrypted with FileVault. I put a copy of the password for encrypting iPhone Backup in my 1password app and am positive it is good is only being rejected because Macbook in now encrypted. All I want is my iPhone contacts. So I am de-encrypting my Macbook now. Kind of in a pickle when you loose the only copy of you resonal contacts. Can anyone help sort this mess out? My level of computer competence is really lacking.
If they would just stop spying so much these things (encryptions, FileVault etc) would not be nessaccary.

The syncing is happening through the cell network not the wifi so it didn't help to turn off the router. Here's what I ended up doing that finally worked:
I restored the backup. Before I could use the phone, it takes me through a few steps. On the icloud step, I actually skipped it, so I didn't enter my password. At that point the phone was usable again so I went to settings>icloud and turned off Contacts. I double checked and my contacts were still on my phone. THen I went to settings>icloud and entered my password and the turned contacts back on. At that point it asked me if I wanted the contacts merged and I said yes. A few minutes later my contacts were still on my phone and I checked my icloud account online and the contacts had been syced there as well. Finally! It worked!

NOT SOLVED!!! Can't update iPhone through iTunes!!!!

I have the latest iTunes (10.1) running on a 3.06 Ghz iMac running 10.6.5 and when I hook up my 3GS phone (which shows it to have Version 3.1.3 (7E18)), iTunes will say I have the latest version of the iPhone software. What is going on? Any advice on what to do?
The phone is acting buggy. I can't access my mail server, it keeps saying that my username or password is incorrect, even though I have tested it on other machines, triple-checked what I have input, it keeps saying "Cannot Get Mail". Also it doesn't allow me to type very well, sometimes some of the buttons don't register.
VERY FRUSTRATING!!!!
any advice would be greatly appreciated. thanks.

bubbalauren wrote:
I have the latest iTunes (10.1) running on a 3.06 Ghz iMac running 10.6.5 and when I hook up my 3GS phone (which shows it to have Version 3.1.3 (7E18)), iTunes will say I have the latest version of the iPhone software. What is going on? Any advice on what to do?
It just occurred to me. Delete the version 3.1.3 file from Downloads and then do a Restore in iTunes. iTunes will then have to go to the server for a new update file and should get 4.2.1.

Can't update iPhone through iTunes

Odd development. I want to update my iPhone 3GS to 4.2 as I'm running 4.1. I go to iTunes, click on my phone icon, see that it says that there is a new update for iPhone and to click "update" to download. I click the button and after a few seconds I get the error message "You currently have the latest version of iTunes". I've unplugged and tried this several times, and I always get the same error. The update button I'm clicking is directly beside the message saying there is new software to download.
Any ideas? This has never happened before.

Hello Dave@Streets, this is a forum link for purchase info: macjack post.
It is best to look and search in other catagories such as Mac OS X 10.4, Mac OS X 10.5 or PowerMac.
Select the +more options+ above Logout after choosing the catagory you want to search. I have a PowerPC CPU also so I too can only go to Mac OS X 10.5. From what I have gathered so far: Max out your RAM, Back-up to an external firewire HD, and check requirements for iTunes 10 and Mac OS X 10.5 for your system.
Good Luck,
A

I deleted my device from icloud online so i can reset my iphone through itunes after the device was updated and it is not recognising the password,however itunes keep saying "find my iphone app" is preventing it from resetting ?

help please

Read through this article to find if your device has an activation lock.
http://www.macworld.com/article/2048739/get-to-know-ios-7-activation-lock.html
If this is what you have - the news is bad:
http://www.cultofmac.com/246755/why-ios-7s-activation-lock-is-a-disaster-waiting -to-happen/

I have an iPad, gen. 2, and it says that I need to update it to download apps. I was trying to get 'Netflix' and it said I need iOS 5. I don't have a computer with me so I can't connect it to iTunes, please help?

My iPad will not update or let me download Netflix, help?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

Can't restore a catalog. Please help!!!!!!

Hi all! If anyone could help me I would so appreciate it.
The situation is that my motherboard is fried on my old laptop; however, I luckily did a full backup to an external hard drive less than a month ago (I could deal with replicating my photoshop efforts for a two week or so period but not for the years of effort that I have put into my catalog of thousands of photos).
My old laptop used Vista and my new laptop is running Windows 7.
I restored all of my files from the external drive to my new laptop and after much searching and research, I finally found the Photoshop Elements 9 (PSE9) catalog file pse9db.
I installed PSE9 onto the new laptop and when I go to do a restore, the pse9db doesn't show up when I browse for the file. I believe that is because it is searching for a tally (.tly) extension and the .pse9db extension doesn't fit the bill. I never backed up my catalog through photoshop since I foolishly didn't realize that it didn't mean a backup of all my pictures (which I now know). I didn't do the photoshop backup since I backed up my computer files fairly regularly.
So, my catalog is not in the .tly format due to backing it up during regular computer backups rather than using the Photoshop backup tool.
How can I get photoshop to allow my pse9db file to be restored so that I have my catalog back in place?????
I have spent many hours trying to figure this out and I would so appreciate any help!!! I am beyond frustrated at this point.
Thank you in advance for any advice you can offer me.

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rdnelson wrote:
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picturegal33 wrote:
After doing additional research I stumbled across another idea (it seems simple and inexpensive and if it works, I could have saved myself many wasted hours).
Assuming the hard drive in my old computer is functional, can't I just put it in a hard drive enclosure and then connect via usb to my new laptop and then copy my files from there and shouldn't my pse9db file be intact and easy to find on that hard drive (since photoshop was working fine before the laptop was fried)?
Thank you again! Your knowledge and willingness to share information is greatly appreciated.
You should be able to put the old hard drive in an enclosure. Just make sure you are very careful so you don't zap the hard drive. You may want to read up on some static prevention proceedures.
Also, this is only assuming the hard drive was not also zapped. There is a good chance the power supplie fried other components if it fried the mother board. The thing you don't want to have happen is for a zapped hard drive to damage your new/fixed computer and specifically the new computer USB port.
How did you make your backup of the original computer? What software did you use? Is there any way to search the backup for additional catalog files.
I am realizing that you are all right about it being an empty catalog file. I looked through my external hard drive's backup file by file and it seems that the pse9db file doesn't exist there. I must have found that file on my new computer after I installed PSE 9 (not necessarily when I restored the external drive's files to the new laptop). It must just be the file created upon installation of the software.
I looked through other backup dates sitting on my external drive and still don't see any pse catalog files (the older backups would have had PSE 6, but still couldn't find any).
My only hope is that my old hard drive isn't fried or I have wasted hundreds of hours cataloguing family holidays, family vacations, BBQs, get-togethers with friends, parties, etc. over several years. That thought is enough to make me ill.
With respect to backup types, I must have done different ones. My most recent was through Norton and it looks as though it didn't back up much of anything that wasn't in my user files.
An older backup from July must have been done using the backup software from the external hard drive. I could see file names on that backup and don't see any pse files.
I also have one from this past October; however, I am not sure what I used for the backup, but I can't tell what files are in there since the file names don't show. This backup seems to have strings of letters & numbers for each compressed file so I don't even know if it is there or not.
Maybe I should restore my files using that backup and see what happens. If nothing is there, then I could go ahead and redo the December backup.
Uggghhhhh!!! Thank you again!!!!!

HT4061 Can't restore iphone through itunes please help!

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