HT4061 Cant use imessage

I cant use imessage even i use over wifi. It always stuck while sendinding. My wifi signal is good. I try my sister ipad( same area) she can send to me but icant receive. I took to one apple store in my area, staff blaim my wifi signal and said im not turn on wifi. That 's wrong

for imessage each of your friends should have latest ios that is ios5 or later. data connection or connected to wifi. reset the phone settings and try

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