HT4061 Downloaded the latest update and now the phone will not come on?
I just downloadedf the latest update but my phone only shows the itunes symbol with an arrow and a plug gigure below it when I hit the power button.
Hey mkp55,
Welcome to the BlackBerry® Support Community Forums.
How long has the BlackBerry Z10 smartphone been attempting to reboot? Have you reinserted the battery?
Thanks.
-HB
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
Similar Messages
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Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
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HT201210 just done update and now my phone will not allow me to input passcode
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Hey dfrederick1,
Thanks for the question. I understand you are having issues accepting the Terms & Conditions. If you have not already done so, you may want to restart your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
You may also want to make sure cookies are not blocked and private browsing is turned off in Settings > Safari (you can also take this opportunity to Clear Cookies and Data):
Safari settings - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Thanks,
Matt M. -
Downloaded 6.1.1 and now my phone will not connect to ANY Wifi
I have tried reinstalling, re-booting and forced re-boot and still will not even try to search for any wifi connections. I have read the reviews.. Wondering is apple going to pay Data usage that will occur since I can not connect to ANYTHING?
Same problem. I have a 4S. Since I updated to 6.1.1, I can not connect to any WiFi. Restore the network settings, nothing. I restored the entire phone, nothing.
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Tried to in stall the latest update.. now my ipad will not work at all!
Tried to install the latest update.. now my ipad will not work..
samanthafaith wrote:
I have the ipad 4th generation. I tried installing the latest version and the screen came up with the arrow and itunes sign. Im pretty sure I have the latest version of itunes. After I tried restoring it on my coumpter it now has an apple logo staying on the screen.
That would be the indication of Recovery Mode. You can try instructions from this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If you attempt it a couple of times and it does not complete, then make an appointment at the Genius Bar of the nearest Apple Store, or Apple Service Provider to check for hardware problems. -
HT4528 I installed the update on my phone and now my phone will not turn on
I installed the update on my phone and now my phone will not turn on
I installed the update on my phone and now my phone will not turn on
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I lost all the songs on my itunes and now my phone will not sync with out loosing all my music
my computer hard drive crashed and i had to re download itunes and now my phone will not sync without erasing all my music
That is correct. The iphone will sync with one and only one computer/library at a time. If you sync to another then it will indeed erase the current content and replace with content from the new computer/library.
It has always been very basic to always maintain a backup copy of your computer. Use this to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from the iphone. Without syncing: File>Transfer Purchases
You will also need to enter one unique contact and calendar entry in the computer . When you first sync, you should get the option to merge. Otherwise this data will be erased as well.
Much easier to use your backup copy to put everything back. -
I did a software update on my iPhone 4S to 6.1.1 and now my phone will not connect to my Mac
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missykittee wrote:
now I am required to have a lock on the phone.
No, you are not. Apple merely encourages there customers to secure their own data. Only fools choose to not have a passcode lock. I hope for your own laziness that you never keep any personal data on your phone... otherwise you are setting yourself up for major issues when your phone falls into the hands of an unscrupulous person. -
I have a n IPhone 4S. I upgraded to IOS7 and then tried tp go back to my prevous IOS and now my phone will not turn on at all.
I tried to do the same, but couldn't find ios 6. I even tried the APPstore, to download the last IOS6 version.
The most problem is the running out of the battery.
I've checked each app who is "eating" the most power.
The battery stoped runaway, when I closed the weather service....
So for now, I will use regular internet service, and probbaly will do to more app.
Until, finaly, I will find my self with all the applications closed....:-)
That will be the sign, to replace my phone to anderoid....:-)
Till now, there is no any sign from Apple to have a glance to our complanes. -
i upgraded my iphone 4 ios and now my phone will not restore -
I have run into the same problem.
1. I was sharing the same itunes account with my wife for both of our iPhones 4s. She upgraded her phone to IOS7 two weeks before I did. After I did we ran into problems with messaging. Because we shared itunes account, both iphones were linked. When I sent text messages to someone, she got a copy. When they replied, she got a copy. I tried several ways to remove her phone from my profile, but would not work with new IOS7. I had to create a seperate itunes account for my phone in oirder to do so, as recommended on several help forums.
2. I backed up my phone onto itunes before setting up seperate itunes account. It showed that all the photos, contacts, notes, apps, etc. were synced and backed up.
3. I logged off itunes (former shared account- now wife's account), logged into new itunes account, and proceeded to restore my phone, while logged into my new itunes account, thinking this would delete my wife's phone from the profile as shared devices.
4. Phone would not restore by automatically syncing with itunes, by selecting back up recovery file to recover, or even by deleting everything and starting fresh as if it were a new phone, then trying to restore the data file as if it were recovering the backup info onto the new phone.
5. I get the same **** initialization loop sequence on the iphone every time, even after itunes goes through the recovery process, syncing all data, etc., multiple times. The iPhone loops through the grey screen "Welcome" in different languages, then asks which wireless server I want to connect to, enter passcode, then asks if I want to set up phone as a new device, backup from iCloud, or from iTunes backup. It does not matter which I select. It prompts me to connect to iTunes again. The point is, I have already been through these procedures and the iPhone cannot get past this point and enter run mode, showing me a screen with all my recovered settings.
For time being, just to have a functional phone, I have had to delete everything off the phone and set it up as a new device, back to factory settings. Then the phone will get past this and enter into run mode showing screen and apps with factory settings, no contacts, no email ( have to set up again), no voice mail ( have to reset).
Any ideas on how to over ride this reset mode in the iPhone, when all I want to do is download and recover settings from a backup in iTunes to the device? -
I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I get it to re-start?
Hi denise mfrompalatine,
If your iPhone won't turn on, try the steps in the resource below:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Hope that helps ...
- Judy -
My ipod was on charge and i turned my pc off and now my ipod will not come on
my ipod was on charge on my pc and i turned the pc off, and now my ipod will not come back on.
Hi,
Plug it into your computer and, after a while, try resetting it: http://support.apple.com/kb/HT1430.
Hope this helps!
---likeabird--- -
Downloaded the latest update and now my iphone is not recognized in itunes
I downloaded the latest update on my computer for Itunes and now my Iphone is not recognized when I plug it into the computer or open Itunes>
Device not detected in iTunes for Windows
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I have no sound on macbook air. This is the latest version (purchased July 2013) and just recently sound will not work at all, even with headphones. Help?
did you put your Air to sleep with headphones attached, or closed the monitor with phones attached?
Do not sleep your Air (close the monitor with headphones attached) with headphones attached, this is known to affect some Air under Mavericks.
* this occurrence is being looked into.
Much testing on my own and others as well show that, in some instances, this occurs in Mavericks.
If you choose you may contact Apple for an appt and diagnostics.
However as said, refrain from having phones attached when you close the monitor to prevent this until it is resolved
Test this and re-verify
peace -
I have just done the IOS 5 something update on my phone it went to back up and now my computer does not recognise my phone and the phone screen just has the ITunes symbol with an arrow and usb cable on it. Does anyone have ideas of what I can do?
More info for you, I have not had the phone jail broken or anything like that. Please help as my phone has everything on and was fine before I did the update.
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My charger plug blew up now my phone will not come on any auto-suggestions
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Hi my 3gs did the same thing this week ive seached and seached for answers but no luck ive tried a new battery in but mother board gets hot yes its just a 3gs but i love the phone
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