HT4061 How do I refresh the Find My iPhone map now that they have "upgraded" the product? There is no longer a refresh button.

Until this week there was a button next to the device identification that allowed you to refresh the Find My iPhone map. That button is now gone and I cannot see a way to refresh the map without exiting and reentering Find My iPhone. Any help would be appreciated. Thank you.

You need to go to the part where you see your device on the map and then there is a little refresh button next to the name of your device on the map page.

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Will i lose all my iphone content now that i have upgraded my hard drive and no longer have any of the files in iTunes

i no longer have any of my songs, ringtones, apps, photos etc, on my macbook anymore due to a SSD upgrade. i did not want to back up any files from the old hard drive as some were corrupt and i did not want that to transfer over to my new hard drive so i started from fresh. what i would like to know is, if i now sync my iphone with itunes, am i going to lose all the content on my iphone because there is nothing to sync it with or, will it transfer all the files onto my computer and i will have them again? or is there a way to do that before i sync and lose everything i have gained on the phone?

ddurval73 wrote:
I'm afraid I'm gonna lose all my music on my Iphone when I unlock it. I have over 4,000 songs in it and they are not backed up on my itunes library (I know, big mistake. I was trying to save space on my hard drive.). Please tell me I won't lose my songs or if I do how do I transfer them back to the Itunes? Is there a good software that can do that hassle free?
Thanks
It's called "iTunes". Connect the phone, but do not sync, when it appears in iTunes choose "transfer purchases..." from the iTunes File menu.

I notice when I plug in my phone to my computer and look at what's "On this iPhone" it says that I have a book on there (one that was a free download from something), but I don't have iBooks installed on my phone. How do I remove the book?

I notice when I plug in my phone to my computer and look at what's "On this iPhone" it says that I have a book on there (one that was a free download from something), but I don't have iBooks installed on my phone. How do I remove the book?

Hi tinashah817,
Was this book downloaded using iBooks, or from another application? If it was from iBooks you will need to install that application to delete it.
See this article about managing your iBooks library on your iPhone -
iBooks: Tips for managing your iBooks library and storage on iOS devices
http://support.apple.com/kb/HT5544
Once the book has been deleted from the iPhone you can uninstall the iBooks application if you so desire.
How do I uninstall an app?: Apple Support Communities
https://discussions.apple.com/thread/4392015
Thanks for using Apple Support Communities.
Best,
Brett L

I have lost all of my keynote templates now that I have upgraded to yosemite. How can I use Keynotes and pages etc on my computer and not on the cloud.

I have lost all of my previously created keynote templates now that I have upgraded to yosemite. How can I use Keynotes and pages etc on my computer and not on the cloud.

Welcome to Apple Support Communities
All iWork apps allow you to save your documents on your computer. You will be able to choose the destination when you want to save a document.
You can also disable iCloud for some apps. To do that, go to System Preferences -> iCloud, press "Options" next to "iCloud Drive" and disable the apps you want to.
If you have lost your old documents, you should have a backup that you made before upgrading to OS X Yosemite, so you only have to restore it.

HT204053 i want to change my icloud id on my iPhone, but it won't let me now that i have upgraded. I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is

I want to change my icloud id on my iPhone, but it won't let me now that i have upgraded. I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is valid. I cannnot delete the account because "find my iphone" wants the password linked to this old account. But when i go into the find my iphone app it is using my corect Apple ID. How do i fix this?

If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).

HT1386 After syncing my iphone I found that all of my notes were erased from the phone. Is there any way to retrieve the notes now that they have been erased?

After syncing my iphone I found that all of my notes were erased from the phone. Is there any way to retrieve the notes now that they have been erased? I had some very important notes that I have to be able to find. Anyone know how?

I think those contacts still in iphone database. So you can back up you iphone with itunes to get iphone database off your iphone. Then access the SQLite batabse.
http://support.apple.com/kb/HT1766
All data included with the backup is stored in a SQLite database format with the data within various folders not easily accessible.There are some 3rd party utilities that provide for extracting select data from an iPhone's backup and iphone database such as this one.
http://www.datarecoveryforiphone.com/

How can I Migrate/Split itunes/icloud account for a large family now that they have family sharing

Ok, now that Apple has finally come out with family sharing I need to get things sorted out and I think it is going to be a mess. I have 6 family members (my spouse and 4 children) all sharing/using one itunes account. For parental reasons this made perfect sense. Now with the the advent of family sharing and such we have alot of sorting and migrating to do and I am very unsure how to go about it. Here is what we have.
Myself - I have a 64GB iPad 3 and a 64GB iPhone 5
Spouse - 64GB iPhone 5
Children - x4 16GB iPhone 5C (pink, blue, green, and a yellow)
We have had one itunes account now for several years, we used to have x4 16GB iphone 4's and a 16GB iPod touch 4 so we needed it to be shared at the time. We all have different Game Center ID's and Facetime/iMessages are all setup to the phone numbers (aside from mine which also uses the itunes e-mail). We currently have 1 upgraded icloud account with 200GB of storage on it (love the new tiers). So here are the questions.
1) How do I go about using and isolating all the devices so they can all use the iCloud storage? Right now if I try and setup backups by device under the what to backup there is no simple "Full Backup" option, they have all the categories separated. I cannot backup my daughters contacts without forcing a merging of them and so on. Same thing with Documents and Data. Would I need to setup a different iCloud account for each device now?
2) iTunes Music/App purchases. Now that they have a family sharing function I am assuming it would be a good time to separate all the devices (aside from my personal iPad/iPhone). If I understand correctly we need to setup a new itunes account for each and link them with family sharing, does this then allow us to disperse/move items from a singular to the multiple account (at least a one time option to move around) or would it simply be shared off the original account? My daughter for example will be 18 next summer and as such no longer under our care. How do we move her items to her account? She has a lot of purchased Music. Now keep in mind I am talking about an account for someone who was 12 when she had her first device and as such needed to be under her parents.
I just want to state that repurchasing things is NOT an option, and to be frank, according to Canadian laws pertaining to *licensing* we actually own the product if we paid for it and have the right to transfer the ownership thereof. This issue went through the courts regarding used copies of OEM editions of Microsoft Windows several years ago and they closed the legal *license* vs ownership separation.

Go to appleid.apple.com to manage the ID, sign in and select to the Name, ID and Email Addresses section, then change the birth date on the bottom right. At the present time you may not be able to enter the correct birth date, but others have had success changing the year to 2000, or the date to 1/1/2001, both of which will have child ID status.

Now that I have upgraded to Yosemite I have a problem when I scan documents. Before, a window showed today's activity. Now I have to search through all my documents and hope to find what I just scanned.

Now that I have upgraded to Yosemite I have a problem when I scan documents. Formerly, a window showed today's activity. Now, I have to search through all the documents in my history to find what I just scanned. Sometimes I can't even find the doc.

Most scan apps have a setting whereas, your scan(s) can go directly to your desktop. No need to "hunt" for scanned docs.

HT201365 Now that I have upgraded to iOS 7, how can I make it so that I don't need a password every time I use my iPad?

Now that I have upgraded to iOS 7, how can I make it so that I don't need a password every time I use my iPad?

In v6 airport utility "Join a wireless network" is not available once the TC is setup.
You must reset to factory and try again using the selection options.. and it can fail or not come up.. This is an extremely poor way to setup a TC.. and you should NEVER EVER DO IT.. that is why apple removed it. Since you are joining wireless it makes no difference where the TC is located.. since it would become a dumb AP and turn off its ethernet ports.
Place it right next to your main modem router, plug in by ethernet, and select bridge mode and create a wireless network. Never use Join a wireless network..
However for completeness here is the method.
How do I setup my time capsule with wireless internet?
Never ever do it.
If you need internet by wireless and backup to the TC.. then simply plug the TC directly into the Mac.
Run dual network.. Setup explained here.
Using Time Capsule hardwired to Mac for back-up only.

How can I text non iPhone users now that I have imessage?

How can I text non iPhone users now that I have imessage?

"Settings > Messages > Send as SMS = "On""
That is only for sending SMS if the iMessage user is not available via wifi or data.
If sending text to non-iphone user, that setting does nothing.

How do I get license key for trial app, now that I have joined Creative Cloud ?

how do I get license key for trial app, now that I have joined Creative Cloud ?

after trying again, the signin process worked and activated my trial copy for me.

I have downloaded paid application on my iPhone 5 now, that I have purchased iPad mini can I use the paid application downloaded on my i5 to my iPad mini without purchasing it again?

I have downloaded paid application on my iPhone 5 now, that I have purchased iPad mini can I use the paid application downloaded on my i5 to my iPad mini without purchasing it again?

Yes.
(93291)

After complete reset of iPod after lockout, I cannot retrieve old gamecenter ID. how can I use my old account for gamecenter now that we have had to create a new username?

We had to create a new username for gamecenter using the same apple ID. We want to use the old gamecenter account....we have purchased in-app items for those games and now have no access to that account. How can I fix this? Or am I just out of luck and start over with the new username.....

You are running into the Activation lock and you need to enter the Apple ID and password for the account last used on the iPod.
iCloud: Find My iPhone Activation Lock in iOS 7
To recovery use of that account:
Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.
If not successful, contact iTunes
Contact iTunes

How to include attachments with e-mail and to verify that they have been sent.

When I try to attach a document or photo to an e-mail and use "browse" to find the attachment, then click it. The only option is open. When I click that there is no evidence or indication that the attachment has been made. How can I attach photos or documents to e-mail messages? Then, how can I verify that the attachments have really been sent with the message?

* Outgoing (SMTP) server: you need to use your ISP (Internet Service Provider) SMTP server. Call your ISP to know your SMTP (mail sending) server. In case you are unable to get SMTP server, you can use WebMail for email sending.
For OUTGOING MAIL SERVER I am required to add the following:
HOST NAME
(usually looks like smtp.example.com - Since I have Comcast as my it would look like smtp.comcast.net)
USER NAME optional
PASSWORDptional
Since you use comcast, you have comcast e-mail. You need to ask them what the correct settings are to set up your comcast e-mail account on a mobile device and plug in the same information for the outgoing (SMTP) server for the account you're trying to set up.
Warning: I'll predict now that a lot of your e-mail will get filtered as spam on the receiving end because the domain name in your email address is NOT going to match the domain name of the server it's originating from.
You might want to look into a mail service provider that actually provides their own outgoing mail servers.

How do I convert a PDF document to docx now that I have purchased this from Adobe?

I purchased this service to convert PDF documents into docx. Now what? How do I convert the PDF file to docx?

Hi shingles123
I have just replied to your concern to another thread. Please refer that.
http://forums.adobe.com/message/5703873#5703873
~Deepak

HT4061 How do I refresh the Find My iPhone map now that they have "upgraded" the product? There is no longer a refresh button.

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