HT4061 I am trying to change the security questions? Forgot the answers

I am trying to change my security questions for I forgot the answers

How to reset your Apple ID security questions
Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then:
click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
Choose 'More Products & Services', then 'Apple ID'.
A new page will open. Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards.

Similar Messages

Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

Security questions:
https://discussions.apple.com/docs/DOC-4551

I am trying to change my security questions I forgot answers but there is no option to do this when I go into the Manage my Apple ID. Why can I not see this option to change my questions.

I am trying to change my security questions I forgot answers but there is no option to this when I go into the manage my apple ID. I see the questions, but can't change them. Help?

Here is a link that should meet your needs.
Rescue email address and how to reset Apple ID security questions
Let us know how you got on.

HT5312 What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

I have been trying to change my security questions and im not getting the emails to do so

ive been trying to change my security questions but it wont send me a email

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

I'm trying to Chang my security question. But when I hit the reset its not sending to my email

I'm trying to Chang my security question. But when I hit the reset its not sending to my email

If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95537)

I am trying to change my security questions but cannot remember previous answers

I am trying to change my security questions but cannot remember previous answers it is asking me for, is there a way to reset these answers and insert new ones?

Hello nicholas,
This article should help you reset the security questions, found here:
About Apple ID security questions
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Select “Password and Security” on the left side of the page.
If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
Choose your new security questions, then enter the answers.
Add and verify a rescue email address, if that option is available.
Click Save.
Thank you for using Apple Support Communities.
Take care,
Sterling

HT201303 What about changing the security questions not the apple id password

I'm trying to buy an app on the app store it asked for my apple id which I knew but then it asked for two additional passwords for verification I inputted those in but it said they where wrong I tried several more times all the answers where the ones I thought I used originally but no. My question is how do you change theses two passwords and not the main apple id password but the back up ones.

Sice I was having the exact same issue with my account and trying to make a purchase I found my solution by calling the apple support line that I found online, I'm not the greatest of problem solvers or talking to people over the phone for that measure but I did, call they asked me a few questions and where able to change my 2 security questions once they fixed it I was able to log in and change my password but now I write down my passwords and keep them in a very secure location just in case I ever needed them again it really does help. I hope that this will help you in any form of trying to change your security questions.
Scooberang2

HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

What do I do if I'm trying to reset my security questions but the link "send reset security information email to [rescue email address] isn't there on the screen? I need to click the link but it's not on the screen.

Trying to rest my security questions but the link isn't there

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118868)

I am trying to reset my security questions, however the reset security info to email address is not available to me

I am trying to reset my security questions, however the send reset security info to email option is not available to me.
Anyone know how I can fix this please.

The option to send reset info only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - so you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5622 i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it?

i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it? and i got money on it

If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

I am still having problems trying to change my security questions

I am still having trouble trying to change my security questions and I can't figure it out

Have you followed this
http://www.apple.com/support/appleid/

Im trying to reset my security questions but the reset info isnt reaching my email did anyone hve this issue and know how to fix it?

Im trying to reset my security questions but the reset info isnt reaching my email did anyone hve this issue and know how to fix it?

You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
(95949)

HT201303 I need to change my security questions in the app store

I need to change my security questions in the app store

Wow you've had this problem since August and no one has helped you? Have you found any answers to your problem .

How can i change my security question on the latest ios?

how can i change my security question on the latest ios?

This can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110138)

HT4061 I am trying to change the security questions? Forgot the answers

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