HT4061 I bought a new Iphone and when I started the new one, the old is disabled
I´ve just bought a new Iphone 5c, but I still have the 3G and would like to keep it running with a different tel number.
But as soon as I started the new Iphone the old one started to to accept my passcode and now is disabled.
How can I unlock and back it up.:?
Typically, when someone replaces an iPhone with a newer model and uses the same telephone number, the old iPhone's telephone connection is disabled, but the iPhone still works (nuch like an iPod Touch). Is that your situation?
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I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing. And I can't download any app because problems with my account regarding the credit card but the information is correct and it says it is not!!!
You'll have to contact iTunes store support regarding your credit card information problem: http://www.apple.com/emea/support/itunes/contact.html. I'm not clear on what you're saying about your backup. Are you saying that when you connect to iTunes it's asking you to restore from backup even though you already have?
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I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.
If the album was synced to your phone from your computer, it can only be removed by sycing it off. To do this, deselect the folder on the Photos tab of your iTunes sync settings and sync.
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i got new iphone and when i connect it to my pc, it lost all my current data and replaced it with the backup on my computer, which is from april. so i have lost all my calendar information and schedule. does anyone know how i can reverse this and get my information back?
Every backup replaces the old one, so, unless you included the backup folder in your computer backup routine, you can't get back your calendar info.
The only time iTunes will not replace a backup is, when you use it to restore from, this one will stay in the backup list in iTunes.
More info on backups here: http://support.apple.com/kb/HT1766 -
I have a new iPhone and when it was activated at the store I had not saved my pictures. I there still a way that I can download the pictures from the old phone since it does not have service anymore?
No.
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I downloaded the whatsapp app to my new iphone, and when i wanted to create an account, i could not, it said, unable to send message. I downloaded it several times later, but i still could not create the account, it always said, unable to send, help
I recommend reaching out to Citrix via their support system -
http://www.citrix.com/products/receiver/resources-and-support.html
The receiver app has a specific list of servers it's compatible with, if the server is not on the list the app won't work in OS X.
http://support.citrix.com/servlet/KbServlet/download/28492-102-671726/Receiver%2 0for%20Mac%2011%204%20FAQ%20v1_1235.pdf
Do you know what server you're connecting to? -
I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect
What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
- log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in
- close the iTunes store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
- soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
i've got a new computer and when i plug in my ipod, the message says this ipod is synced with another itunes account. do you want to erace the contents and set up with this itunes. i want one account only but don't want to loose my ipod contents. tried uninstalling itunes and redoing get the same message.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.
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While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?
Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
my friend just got a new iPhone and whenever he plugs his headphones in the mic no longer works. any help on what to do?
Hello dariusLoL
Start your troubleshooting with the article below to troubleshoot issues with your friends iPhone.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Regards,
-Norm G. -
I just downloaded Itunes to my new computer, and when I tried to go to the Store, it says the info I requested isn't available in the US. What gives?
Make sure you have the latest version of iTunes, which is available here -> http://www.apple.com/itunes/download/
Then try following the steps in this Apple article to create an account without a credit card -> Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
I am buying a new iPhone and want to know how to back my old iPhone to my iMac computer. Help?
The iphone is designed to be synced to your computer regularly. Everything should be on your computer. The iphone simply allows your computers info to be portable.
Have you failed to sync your iphone regularly?
iOS: Transferring information from your current iPhone, iPad, or iPod ... -
I have a new MAC and when I start it up, the wifi connects ok, but when I wake it up, I have to manually connect it to my wifi, any suggestions?
Take it to Apple and purchase an out of warranty replacement for it.
Replacement is the only way to fix broken electronics.
Allan -
how can I restore a back up of an old iphone to a new iphone (after I accidentally started a "new" iphone name?
Unfortunately you do not have direct access to iOS backs in iCloud.
I am not sure what you mean by:
It's locked with an enterprise (third party code)
Do you mean it is a corporate device and managed by Mobile Device Management software?
If so the IT department can reset the passcode.
Other than that, there is no third party iOS app that can lock the device at that level unless it is jailbroken and then no one here can help you. -
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My icloud starts to restore my new iPhone but when it gets partially through downloading the apps, it stops. It also never downloads the photos from my icloud
Did you provide the password for the Apple ID(s) used to purchase the apps when prompted?
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