HT4061 I can't access my icloud account and the verification will not come through because of that and I can't remember the password

I can't access my icloud account and have tried everything,

I FOUND THE SOLUTION!
I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad (ICloud) was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
-Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
-Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
- I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
-Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
-This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

Similar Messages

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    The following has instructions: If you forgot your Apple ID password

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    I've been playing with a Galaxy here at work and here's what I've found so far - please feel free to jump in and suggest alternative methods to configure or access the various icloud components.
    So the original Q: Can you access your icloud account on Android?
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    iWork is an Apple proprietary bit so don't expect much there.
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    The Apple ID and Password that was used to Activate the iDevice is required
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    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • I am not able to access my icloud account as the apple id it defaults to no longer exists and when i try to use it by resetting the password it says email verification sent but I never receive anything.  It is hung up on verifying and I can not do a thing

    The apple id I used to set up my ipad no longer exists and it is the same id for icloud and itunes.  I have changed my apple id but can not access my icloud account to change the id.  I am hung up on "verifying" and have tried everything.  It does not send any emails verification even though it says it has sent it.  I have trie the security questions and it says wrong birthdate but it is not the wrong birthdate.  I can not delete the account without a password and when I enter the password that was originally with that id it says wrong password.  As a result I am not able to update twitter, facebook, etc and basically unable to do anything until I can delete and reestablish this icloud account. 

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • My mum set up an iCloud account and forgot the password, and this caused me to create a new account. The new account works for the App Store and all that, but I can't change the initial iCloud account without the password. Help?

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    See:Creating an iCloud account: Frequently Asked Questions and How do I mange iCloud account about 3/4s of the way down.

  • Some one has accessed my icloud account and deleted my contacts, now i am getting an email of them from me!! asking for my new password. who can i complain to and get this sorted

    Some one is trying to change my password. Last week i had my icloud accessed and my contacts were deleted. And now i have had an email apparently from myself asking for my apple id password because i change the password when my contacts were wiped. i had my last phone stolen i reported it and blocked the phone if they have managed to access it then how are they getting my details. i am not very happy with this as the icloud didn't back up my photos last time there are pics and videos on that phone of my child. if i cloud did back them up they why haven't they appeared on i cloud. My new phone has also backed up to photo stream and they aren't showing up on icloud either. I am not happy with the security of your system if it is this easy for some one to access all my details on a stolen phone!!!!

    You need a new Apple ID to create a new iCloud. After you create an Apple ID, go to System Preferences > iCloud and set up iCloud with it

  • How do I access my iCloud account from the web to see my contacts

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    From another device? Your can't
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  • I recently changed my apple ID but I not cannot access my iCloud account and I also keep getting a message pop up asking me for my old password with my old email address

    Changed my apple ID email address which seemed to work but now cannot sign into iCloud account it still comes up with my old email address and I cannot access it also the message pops up all the time when just using ipad HELP

    Welcome to the Apple Community.
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  • I have tried everything, but I can't delete my iCloud account without the password.

    I just downloaded iOS7. I have it set up and everything. I changed my Apple ID email address a couple of months ago. The only thing is that on this iPod, iCloud has the old Apple ID. And every time I go into Settings > iCloud > Delete Account, it asks me for the password of the old Apple ID. And since that Apple ID doesn't exist anymore, I can't put the password. And since it won't take the password, I can't sign in to iCloud. Since I can't sign in to iCloud, I can't delete the account to enter the new email address.  I really need help here

    I FOUND THE SOLUTION!
    I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad (ICloud) was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
    -Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
    -Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
    - I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
    -Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
    -This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
    The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

  • How to delete an old Icloud account without the password??

    I have three devices, iphone 5, 4 and IPAD.  I recently changed my appleID,  and all three devices have the same apple ID (I logged into apple using an apple ID and revised the apple ID and updated my password).  The problem is that the icloud account will not display my new appleID, only the old appleID, the appleID displayed  can’t be selected or edited.  1) The devices will not let me delete the account(s) without entering  a  password, but my apple ID password is associated with new appleID, not the old one. Question: How can an old login be removed, deleted or revised from Icloud when it no longer exist??

    If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Repeat this on your other devices.  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have just updated to FF4 but now my Tiscali e-mails will not come through. I can still access them on my laptop but this is not always convinient any suggestions? Steve

    I can still access them on my laptop but this is not always convenient any suggestions? Steve edit

    also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem

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