HT4061 I can't use my ipad mini.  All buttons are frozen including the on and off, can't even find the serial number, can't see it on the back, can't find it under settings because no buttons will work.  Has anyone encountered a similar problem?

My ipad mini is frozen and won't allow me to use any buttons.  I can't access settings to get the serial number for Apple Support and I can't read the serial number from the back.  It's too small and shadowy.  There is a message that reads "ICloud Backup--This ipad hasn't been backed up in 2 weeks.  Back ups happen when this ipad is plugged in,locked, and connected to Wi-Fi."
It won't allow me to shut if off using the on and off button.  I stuck a paper clip into the tiny reset button, but nothing happens.
Has anyone else had this problem?  Please help,
Vmcalpin

This is the most common "fix" when devices are behaving strangely. It only takes a minute and there's no risk of lost data. This is the reason you'll see this fix being suggested so often.

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