HT4061 I cannot access my device. The screen is blank however it has power. The phone will ring but since the screen is blank i canot answer.

I cannot access my device. The screen is blank however it has power. The phone will ring but since the screen is blank I cannot answer. It seems to be dead but has power?

When restoring to factory defaults/new iPod fails to resolve a problem that indicates a hardware problem an an appointent at the Genus Bar of an Apple store is in order.
Check your warranty coverage here:
Apple - Support - Check Your Service and Support Coverage

Similar Messages

  • My iPhone screen is frozen on white light (then goes to black).  I tried to reset with no luck.  The phone will ring but can't pick up a call.

    My iPhone screen shows only a white light when on, then goes to black. 
    I tried to reset, with no success, and I
    synced to computer again, with no luck either.

    Try to set it up as new device, explained here:
    How to back up your data and set up as a new device
    First without using the backup, in case it contains corrupt data.
    If it works after that, use the backup to restore from.

  • How do I get the iPod on my iPhone for to allow AirPlay with my bluetooth in my car?  The phone will connect but not the iPod in AirPlay.

    I am able to connect my iPhone 4 phone to receive and make calls but unable to connect the iPod to Bluetooth using AirPlay. The symbol came up once, I changed it to speakers and the option never appeared again.

    "unable to connect the iPod to Bluetooth using AirPlay."
    That is correct as this is not what airplay does at all.  Airplay works only with airplay enabled device vis WI-FI ( Apple TV, airport express)
    "With AirPlay, you can wirelessly stream videos, music, and photos from your iPhone, iPad, or iPod touch to Apple TV (2nd generation) and stream music to AirPlay speakers or receivers, including AirPort Express."
    Using AirPlay

  • How does the new OS X Yosemite work with  the  sera to dj program? has anyone  encountered any glitches or  errors since the update?

    I am a DJ using Serato DJ, and before  I Update to this  new OS, I was wondering has anyone here noticed any  errors or  glitches since  upgrading?.  are there any lil things  i should know as far as compatibility to Serato?  thanks for  any help offered in advance.

    Serato Live or Serato DJ
    Forget that, I see it's DJ.
    Don't upgrade (unless you have a spare Mac to test with) wait until it's been out for a while.

  • Upgrading to Lightroom 5.6 get message "Windows cannot access specific device path or file. You may not have the appropriate permissions to access the item" I'm running Windows 7. How do I make it work?

    Upgrading to Lightroom 5.6 get message "Windows cannot access specific device path or file. You may not have the appropriate permissions to access the item" I'm running Windows 7. How do I make it work?

    right click the installation file and click 'run as administrator'.

  • "windows cannot access specified device, path or file", adobe reader x

    hi,
    i had an older version of reader (9.something i think) that started making troubles, so i removed it (via control panel) and tried to use reader x instead. but after installing it i tried to run it and got this message titled "c:\programfiles\adobe\reader10.0\eula.exe":
    "windows cannot access specified device, path or file. you may not have the appropriate permitions to access the item".
    after clicking "ok" the program shuts.
    i downloaded this version from adobe's site and registered. i also tried to go back to version 9 but the installation itself wouldn't go.
    i'm using windows xp and downloaded reader using chrome. i deleted all previous adobe reader files from my computer prior to downloading, so it should behave as if this the first time this program was installed on it.
    how can i solve it? (i've already tried going through the whole process again and again)
    thank you for any help.

    I have found out how to solve this issue..
    Took A few days to figure it out and a lot of installs and un-installing
    Install CS6 master collection again and restart your machine- Make sure all anti-virus is disabled
    What you have to do:
    1. Press Start
    2. go under "Abode Master Collection CS6 (it should say its empty)
    3. now left click the folder "Adobe Master Collection" and open it..
    4. it will now come up with all programmes that SHOULD have worked - their thumbnails will not be visible it will look as if its corrupted.
    5. Now this is a long procedure- go on the first shortcut, lefts click and go to properties.
    6. Then select the option that says "Open File Location" it will then take you to its main folder.
    7. Left click the highlighted Programme within the main folder, then go on properties
    8. Go on the security Tab, press "continue" then you go on "Add" then type your account name, then "check name" then tick the box "full control"
    9. Then navigate to the "compatibility" Tab and select "Run this programme as an administrator (if you don't do this it will come up with another error)
    You should now have the thumbnail (picture) for the programme now
    You have to now repeat this for the rest of the programmes/shortcut's within the "Adobe Master Collection" Folder

  • Users cannot access removable devices after you enable and then disable a Group Policy setting in Windows 7 64 Bit

    Users cannot access removable devices after you enable and then disable a Group Policy setting on Windows 7 64 bit machines.
    on the 32 bit machines I was able to apply this hotfix
    http://support2.microsoft.com/kb/2738898
    But it will not install on 64 bit machines. 
    Is there a hotfix for 64 bit?  If not, what is the work around?
    Thanks!
    Robert

    Select "Show hotfixes for all platforms and languages", then download x64 hotfix:
    Please take a moment to Vote as Helpful and/or Mark as Answer where applicable. Thanks.

  • HT4061 The screen on my Iphone 5 has zoomed and it will not go small again. How can I get it back? I can not navigate on the page at all and I can not power down the phone.

    The screen on my iphone 5 has zoomed and I can not navigate on the page. How can I reset it?

    Then go to Settings/General/Accessibility and turn off Zoom.

  • TS1368 when i try to access the itunes store to buy music, it loads at the top and says connecting to itunes store..then it loads all the way and goes to a blank page. it loads and seems like it is will work, but then goes to a blank page. Why is it doing

    when i try to access the itunes store to buy music, it loads at the top and says connecting to itunes store..then it loads all the way and goes to a blank page. it loads and seems like it is will work, but then goes to a blank page. Why is it doing this?

    Hello katyhale,
    I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
    If you are getting a white screen when accessing the iTunes Store and using a Windows computer, I recommend reviewing this article:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    If you are still not able to access the store, I recommend the following article:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT1766 After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music s

    After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?

    Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
    I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
    You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
    Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
    I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could.

  • My iPad, Macbook and Apple TV are all set up with the same iCloud email address.  I bought the iPhone 6 and accidentally set the iCloud up with a different email.  My phone will not let me change the email address to be the same as my other devices,

    My iPad, Macbook and Apple TV are all set up with the same iCloud email address.  I bought the iPhone 6 and accidentally set the iCloud up with a different email.  My phone will not let me change the email address to be the same as my other devices, it tells me that email is already being used. How do I delete the iPhones iCloud account and reinstall it to match my other devices.

    Yes it will, just sign out, then sign back in with the correct address.
    Settings>iCloud>Sign Out.

  • I have three Blue Yeti USB Microphones, and when I try to create an aggregate device in Audio MIDI on my MBP it lets me select two microphones but not the third. I need all three for a podcast, any solutions?

    I have three Blue Yeti USB Microphones, and when I try to create an aggregate device in Audio MIDI on my MBP it lets me select two microphones but not the third. At first I thought maybe the third microphone was just defected or something but I tested the mic individually and it works fine. It'll let me use two Blue Yeti's and another microphone but not three Yeti's at once.

    David Boroditsky wrote:
    The problem is that the mac chokes on having 2 identical mics attached at the same time.
    Ive had 2 identical USB AT2020 mics connected at the same time on both macbook pro and macbook Air.
    The "Yeti" mics, are, lets say undesirable, and low to mid computer consumer mics.

  • HT2693 I have the phone number and iphone serial # of my second device that is missing.  However it has the same Apple ID and is not showing up on the "Find iphone". Could you please help me?

    I have the phone number and iphone serial # of my second device that is missing.  However it has the same Apple ID as my other iphone and is
    showing up on the "Find iphone". Could you please help me find my iphone
    <Personal Information Edited by Host>

    Sorry if this seems negative but you really should post such a question in the iPhone section of Apple Communities.   You are much more likely to get expert help there immediately.
    Just re-post with the same detail.

  • Mac Pro screen will sleep but not the HD!?  ..could it be 10.5.6..?

    Hello Wonderful People..
    I've have recently discovered that my Mac Pro will sleep but only the screen,not the HD!? If I'm correct, this might have only started since updating to 10.5.6, but I'm not entirely sure!
    Any ideas..?

    ..can't find a way to delete this post! All magically is ok again..?

  • After an erroneous contacts delete on the mac, they've been removed from icloud and all the synced devices. I was able to restore the contacts from a backup, but since the iCloud version is newer than the backuped one, they are deleted every iCloud sync

    After an erroneous contacts delete on the mac, they've been removed from iCloud and all the synced devices.
    I was able to restore the contacts from a backup, but since the iCloud version is newer than the backuped one, they are deleted every iCloud sync.
    Now I have an iPhone with the contacts and iCloud deactivated, but I lost all the contacts on the Mac and the iPad.
    There is a way to tell iCloud "restart using the contacts I have on this device"?

    An iCloud backup will save the state of your Camera Roll at the time of the backup but, if you delete photos from the Camera Roll, they will not be in the next backup taken.
    If you are using the iCloud Photo Library (beta) read this FAQ which will tell you what happens when you delete photos from one of the devices sharing the Photo Library.
    iCloud Photo Library beta FAQ - Apple Support
    The relevant section is:
    How does iCloud delete photos and videos from iCloud Photo Library?
    Deleting a photo or video from your Photos app will also remove the item from iCloud Photo Library and from your iCloud storage allocation. Photos and videos you remove can be recovered from the Recently Deleted album for 30 days. After 30 days, your content will be removed from the Recently Deleted album. Photos are backed up on our servers for up to 30 days after they're deleted from the Photos app. If you need to recover these photos during that time, contact Apple Support.

Maybe you are looking for