HT4061 I don't know the serial number to the phone. My daughter changed the password and her phone is disabled???
My daughter is locked out of her phone. She changed her password and now the phone reads "connect to itunes". I can't get into the phone to get the serial number nor do I have the box. How do I get her code?
thanks!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
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I purchase iPhone 3GS and 4 and 4s from eBay and Amazone sometime from best buy all of that is ok but now befor 3 or 5 week I purchase one white iPhone 4s is locked and I can't active it i don't know why serial number c39*****dtd0
<Personal Information Edited by Host>Only the Apple Store sells unlocked iphones in the U.S
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^ That's basically my question, any help is appreciated.
No. Even if you found the serial number, it wouldn't help; there is no capability to remotely track or disable an iPod other than the iPod touch.
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I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The system is asking for my original serial number which I don't have. The point is. If I have the upgrade registered with my Adobe account, shouldn't that be proof that an earlier version was on my computer??? I'm really stuck. Need some advice! Thanks
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Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
Linda -
Hi,
i have purchased iphone 4s 16GB in india yesterday and when i m checking warranty status of my phone from https://selfsolve.apple.com/agreementWarrantyDynamic.do
i got responce
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
Please helphi
if it is from gray market is there any harm on that please let me know
my phone is working fine and even when i connected to itunes it got registered with my id, -
CS4 Upgrade, the serial number you have entered does not match the product you have selected
I have a valid CS2 premium license and have installed CS4 upgrade to a new machine but get the dreaded error "the serial number you have entered does not match the product you have selected" Now I got this error when I originally installed in 2009, back then I could call customer service and get the problem resolved but now when I phone I get an automated message saying phone support is not available for CS4? Does anyone know of a work around or a UK number where I can get this resolved? Any help would be appreciated.
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Carey Frisch
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Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information.
hi
if it is from gray market is there any harm on that please let me know
my phone is working fine and even when i connected to itunes it got registered with my id, -
HT3939 The serial number on my gold iPhone certificate is another that showed by phone.
i have gold iphone 5s and the serial no. on certificate is showing grey iphone 5s online
I got the colour I wanted. It was bought in store. What I mean is that my with iPad Air for example, when I put the serial to check warranty online it shows the true colour of the device. My iPod the same and all the Apple devices I had since the iPhone 3G.
With my iPhone 5S I have a space grey one but when I put the serial number online it shows white. Its the ME432B/A which is reported to be the space grey iPhone 5S 16GB.
I just wonder if this is a glitch with the system? I have a genius appointment and don't want to be turned down service because of a glitch.
In itunes everything is reported properly.
Is this normal? -
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please ( this is the trouble they tell us )
can't buy anything application on appstore, i bought this iphone from my friend , and this iphone actived ( 2012-11-05)
IMEI: ****
<Edited By Host>Instead of posting your IMEI in a public forum, contact iTunes Customer Support.
FYI, they do not want/need your IMEI number. -
I have a horrible time with my new Iphone-4, No SIM card found issues and while i tried to contact customer care with device serial number getting a messgae of "Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us."
What step should i take next.Where did you get the phone?
That phone was replaced by Apple or an AASP and was not returned to Apple as it should have been, or it was stolen from Apple or somewhere in the supply chain.
You can not get support from Apple for that phone.
Return it to wherever you got it and get your money back. -
hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?
You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.
your going to have to put the ipod into recovery mode and restore the device. Unfortunatly you will lose all the info on the device after the restore but if you have a backup for the device in itunes you will be able to get all the info back if no backup is on itunes all info will be lost you can find the backups on in itunes under the edit>
preferences>devices and check for the backup
to put the ipod into recovery mode disconnect the ipod from the computer
power down the ipod
press and hold the home button than plug the device in and the itunes should give a message that states
itunes has detected an ipod in recovery mode and must first be restored before it can be used
than click the restore option in the summary page and issue resolved -
Is There Anyway I Can Get The Serial Number From My iPod Without Actually Having The iPod?
Is There Anyway I Can Get The Serial Number From My iPod Without Actually Having The iPod?
- Sign in hee and look:
My Support Profile
- On your syncing computer go to iTunes>Preferences>Devices and hover the mouse pointer over the iPod backup and the SN will pop up in a box. -
I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?
Hello,
please have a look there: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html
>>> Redeem your redemption code in three easy steps.
Hans-Günter -
How do I speak with customer support if I don't know my serial number?
Customer support won't let me chat or call until I list my serial number for my computer. I don't have it with me right now but would still like to speak with them. Any thoughts?
I hate to state the obvious but get your serial number then call them.
How to find the serial number of your Apple hardware product
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