HT4061 i forgot my passcode and cant unlock my phone
Bought my daughter a brand new iphone yesterday she plugged it into itunes and backed it up to her old iphone.It restored the new phone to her old phone and
linked an old passcode to it which of course she cannot remember. I tried to restore the phone but it is not working. Can anybody help?????
You will need to follow the instructions in this support document http://support.apple.com/kb/ht1212
Similar Messages
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HT1212 i entered the wrong passcode and cant unlock my phone
i entered the wrong passcode and cant unlock my phone
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
HT4061 forgot my passcode and cant get into my phone
I have forgotten my passcode and cannot get into my phone
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
Forgot my passcode and cant restore my iPad
after a couple months of not using my ipad, i charged it and updated to ios7. now my ipad is asking for a passcode to unlock it when i didnt have one before so now i cant unlock it. i tried to restore using itunes but itunes is telling me to go into my ipad and turn off find my ipad which i obviously cant do.
how do i get back into my ipad???go to icloud.com on computer and turn find my device off. then do this
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
HT201210 i forgot my passcode and cant connect to itune,, how to recover my passcode
Forgot my passcode on iphone 4, phone is disabled and it says i should connect to itune after try different passcode. I have tried to connect to itune but my phone does not appear to be connected to itune.
How to recover the passcode, since there is no even a screen to enter passcode apart from disabled and emergence calls?If it's a passcode lock and you can't remember the passcode, the only option is to restore the iPhone.
See this Apple doc for more info -> iOS: Device disabled after entering wrong passcode -
I forgot my passcode and cant download itunes
I lost my pass code and I can't download iTunes bc I have only an iphone 5s I need to restore or reset my phone to use it again. Please help
Sorry, but your question is not clear. What do you mean you need to restore or reset your iPhone to use it again? And what does iTunes have to do with it?
Cheers,
GB -
Cant remember my passcode and cant get the phone to sync to itunes
I cant remember the passcode to my iphone 4s and I can't get it to sync to iTunes to reset it either
Hey nickynackynoonoo,
Thanks for the question. The following resource provides troubleshooting information if you are having issues with your passcode:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
My daughter has forgotten her passcode. When I try to restore it through itunes, it does not allow me to do so because I had turned on the "find my iphone" feature upon activation. Is there a way to restore it if I can't get to the settings to turn the "find my iphone" off? Please help.:-0
Hi ApayneX7,
Thanks for visiting Apple Support Communities.
If you need to erase the iPhone and Find my iPhone is turned on, you may want to try this method:
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
You can find the article with these steps here:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
You can also try removing your device from Find my iPhone using the steps in this article:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
All the best,
Jeremy -
i cant sync my ipod touch, but i need to because i forgot my security passcode and cant get on to my ipod
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour now.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
HT1212 i forgot my passcode and i cant get in my ipod
i forgot my passcode and i cant get in my ipod
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Forgot my iPod passcode and cant back up..HELP
Hi, I forgot my passcode and disabled it until I connect it to iTunes. Well I got a new conputer and barely installed the latest version of iTunes and when I connect my ipod to iTunes says that it cant connect to the iPod and that I should put in the passcode on the iPod first. I dont want to lose anything on my ipod so help me what should I do?
First you should try this if using Windows!
http://www.zolved.com/synapse/viewcontent/19176/How_to_recover_Screenlock_Passcode_without_restoring_youriP -
I forgot my passcode. and i need to restore my iphone 4 in order to reset the passcode. But I haven't backed up to icloud recently and REALLY cant lose my 1000 photos, contacts, ect. How to i backup before having to reset every thing?
You can't. If there was a way to get into the phone and backup data without a passcode, what would be the purpose of the passcode?
Either think harder, or prepare to lose all your data. -
I forgot my passcode and in order to reset my phone to the original phone, i need to UPDATE AND RESTORE, and i dont want to update and restore, I JUST WANT TO Restore.. i cant download any huge files, my internet is bad and :/
only way is to restore to last back up
if there are non or if it does not work only way is to restore to factory settings -
A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHeroIf you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else )
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