HT4061 i had a request yesterday to update ios now my phone is stuck with the screen showing the charger with an arrow pointing to an i tunes symbol. i cannot press or touch i had a request yesterdayanything and its not connecting via my laptop using the

i had an request yesterday to update ios7 i did this and now my phone seems to be stuck with the picture on the screen of the charger pointing to the symbol i tunes. i cannot tap the screen to go anywhere else and even if i connect to my laptop via the usb still nothing. can anyone help plz

Hey robthetiler!
Try the steps in the following article to resolve this issue:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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