HT4061 I increase my storage on icloud by mistake, how do I cancel it and get my money back?
I increased my icloud's storage by mistake, how can I cancel that and get my $20 back?
iCloud Support
http://www.apple.com/support/icloud/contact/
Similar Messages
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Hi,
I have a 5s iphone with 16 GB. My phone storage is basically always full, to the point where I can't take pictures or send them. I only have 10 songs, 912 pictures and 2 apps. I don't use email on my phone, so it seems I should have space to have more apps and take pictures, etc. I looked at my storage manager and just noticed that it says I have 5.6 GB of uninstalled apps. I can't delete the apps from the apps store on my phone, even though they're not on my phone and when I logged into my apps store on my laptop, it said there were no apps... How can I get my space back on my phone? Does anyone know of a way to delete the apps or what to do in this situation?
Thanks!Did you try to set it up as new device, as explained in this article?
How to erase your iOS device and then set it up as a new device or restore it from backups
If this does not work, use iTunes to set it back to factory settings, which would also install the latest software:
Use iTunes to restore your iOS device to factory settings - Apple Support -
Please help me how to cancel or downgrade the icloud memory
since i accidentally hit the upgrade button.If you know the answers to your security questions, you should be able to change your password without using email authentication (see http://support.apple.com/kb/HE36). If you don't, you may be out of luck.
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I seem to have 2 iCloud accounts with different names - a free storage that came with my MacBook and one I used when I bought some iCloud space. How can I cancel the free account? Because of this I can't access iMatch and the ICloud account I paid for on my MacBook
Any ideas cos its frustrating that I can't access something I paid for!Sign out of the account you do not wish to use, sign into the one that you do wish to use.
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I deleted iCloud off my phone a few months back because it seemed to be slowing down my phone. I am no longer interested in keeping iCloud on my phone in the future. I was charged $20 to upkeep my extra storage that I purchased last year but am no longer needing it. How do I get my money back?
Contact the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).
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I have just added more storage to icloud but now want to cancel it and get a refund, any advice please?
Try the suggestion by Plusco here > https://discussions.apple.com/thread/3404394?start=0&tstart=0
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On my iPhone 4, I cannot get the "not enough storage on iCloud" message to close. Therefore, I can't get past this box/screen AND I can't turn the device off. Please help.
Try resetting it by holding the power and home buttons at the same time until you see the Apple logo, then releasing. You won't lose any data by doing this.
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I want to change the ID of iCloud to be the same as my iMac. If I delete my iCloud account on my iMac or the iPad, and if I sign back in using a new ID, will my photos in iCloud be lost?
iMac 10.9.5 iPad OS 8.0.2Yes, they are tied to your iCloud ID. Of course, if you can save them to your iPhoto events prior to making this change and they will still be in iPhoto. Then you can add them to your new photo stream from iPhoto. (If you have Automatic Import enabled in iPhoto>Preferences>iCloud they will probably already be in your events. You can check by control-clicking on a photo. If it says "Show in Library" it's stored in your events.)
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TS4009 How do I get my money back from an iCluod storage plan upgrade that I don't want?
How do I get my money back from an iCluod storage plan upgrade that I don't want?
You can cancel an iCloud storage upgrade within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'. -
I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account. -
I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to contact the iTunes Store and make your request.
Regards. -
My phone recently fell In water and won't turn on I had my ICloud on.Will my pictures in came roll and photo stream come back?
Photos in the camera roll are included in your backup and should be recovered by restoring the backup to a replacement phone. Photo stream photos remain in iCloud for 30 days. When you reconnect to photo stream you will get back any photo stream photos from the last 30 days.
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How can I please manage to get my contacts back to my MACBOOK PRO. They are completely disappeared after synchronization under iCloud with my iphone s4. Help is very much appreciated. Thx in advance.
Unfortunately there is obviously no one who could help.
I simply logged in over icloud.com and copied the contacts onto my monitor screen..... :-( Not the best idea, I know, but in fact I can look up my contacts.
someone there with a better help??????????????????? -
When I start up my i-pad it says "This ipad cannot be backed up because there is not enough iCloud storage available. You can manage your storage in settings." it has 2 buttons 'cancel' and 'settings', neither do anything and slide to un lock does nothing. Help
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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I made an iCloud purchase yesterday and I need to cancel the order and get a refund. How do I do this? Thank you for your help.
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
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