HT4061 I locked myself out of my phone and am out of the country without access to a computer only an iPad to email and access iCloud how can I get into my phone
I locked myself out of my phone and am out of the country without access to a computer only an iPad to email and access iCloud how can I get into my phone
Hi Myreiac,
Here's what the Apple Support site says you can do if you do not have access to a computer when your device has been disabled:
If you are using Find My iPhone, you can use Remote Wipe to restore your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode.
You can access Find My iPhone via the Find My iPhone app on your iPad.
Good luck!
Cheers,
GB
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Hi eskimoerin,
Thanks for visiting Apple Support Communities.
If you have not already, first try resetting your iPhone using these steps:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the article with these steps here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the touchscreen is still unresponsive after your iPhone resets, use these steps to back up the data on the device and restore it using iTunes:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
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http://support.apple.com/kb/HT1414
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Go to https://icloud.com/find and log in with your Apple ID.
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