HT4061 I reset my passcode to the I phone during an update. Now the phone does not recognize the passcode & I can't access my phone?
How can I talk with a real person to solve my problem?
you can restore it to factory settings that will remove the passcode
about a real person then going to an apple store if they have one in your country or the place you bought the
Similar Messages
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my iphone 4s froze during software update. I have removed and reinstalled itunes, but still will not recognize it nor reset it. In the screen I can only see a pic of the usb cable indicating me to conect with itunes. have done it several times but still does not solve my issue. I cannot use the device at all. any suggestions?
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
Help, I have tried all the things I can to get my phone to sync with my computer.
I have already tried that a dozen times. Did also reset Apple Support on control panel. It is just stuck and plain "ruined". I am so frustrated I am this close to returning my iPhone 4S and get a metro PCS! I have an impression there is some code/bug issue with the new OS upgrade that doesn't match with 3G/3GS. I guess Apple OS developers don't care about how the "lowly" consumers -- those who cannot afford to buy every single new model they roll out -- might feel about their "upgrades"... I understand you're a Jobs fan (from your user ID), but this is not the first time I see this kind of so-called-upgrade crashes otherwise perfectly well-functioning older machines. (There are obviously plenty of 3G/3GS users experiencing this kind of problem) If this is Apple's marketing strategy to force frustrated conumers to go out and buy a newer model, I am completely turned off by Apple. It's not that I'm in love with Android or Windows. iPhone is a good product. But it's the Apple's technical service/back up for regular joes out there -- not techies/engineers -- who cannot afford every single model upgrade that really irritates me.
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I "Erased all content and settings" and now my iTunes does not recognize my iPhone when I plug it in. Plus my iPhone is stuck with the apple symbol on it and wont do anything. what did I do? How do I get my phone to work again?
Reset, hold both Home and Power buttons until the iPhone begins to restart. Usually takes about 10 seconds time. If still problem. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the Firmware.
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I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?
Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M. -
i have a ipod nano 1st and 2nd generation and am trying to put music on it but every time windows says one of the usb devices attached to this computer has malufunctioned and windows does not recognize it code 43 can someone help me please
Try putting it into "Disk Mode" http://docs.info.apple.com/article.html?artnum=93651
Then with it in this mode connect it to the PC and try to run the latest iPod updater to do a restore and update software if you have the option. the latest iPod updater is 2006-03-23 and can be downloaded here http://www.apple.com/ipod/download/ -
By updating to IOS 6.1 something went wrong. The rsult is that I have picture of USB cable and Itunes on my Iphone and the PC does not recognize it. What can I do ? Pøease Help. My Iphone is dead !
you may have to do this a couple of times http://support.apple.com/kb/HT1808
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I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal). icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
ThanksSounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.
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itunes doesn't open or work after update. Tried everything still doesn't work. HOW CAN I FIX THIS??????
Hello, llynitta.
Here are the best resources for troubleshooting the issue you are experiencing.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H. -
How can I fix my ipod coming up as USB cannot recognize device?
Did you find a solution?
My touch is doing the same thing. -
Is there another way to convert the .orf files that are not being recognized ?
I used a card reader.
The Olympus Viewer software reads the raw images just fine.
ThanksI do not see your camera on the list of supported cameras, sorry.
Apple - Aperture - Technical Specifications - RAW Support
The Olympus Viewer software reads the raw images just fine.
Does this program have an otion to export the photos in a different format? Then it would be the best way to convert the image files to a supported format.
Or check, if Adobe's free DNG converter supports your camera: Adobe - Adobe Camera Raw and DNG Converter : For Macintosh
Aperture can import DNG files with the right settings.
You might also simply import raw+jpeg and work with the jpegs as original files, while you are waiting for the raw support to be released.
Regards
Léonie -
My IPOD Classic is not synching to my itunes library so the songs in the library are not placed into my IPOD. This happened subsequent to my laptop crash and it was restored. I downloaded Itunes and was able to transfer songs and I also imported music from cds into library. However, when I click on SYNCH nothing happens and the songs in itunes library are not imported into my ipod.
Please assist. Thanks.Are they configured to sync to your iPod from under the iPod's music configuration tab in iTunes? See this article for more help and assistance on syncing music to your iPod Classic.
Syncing music to iPod or iPhone
B-rock -
Latest Lithroom 5.6 does not recognize my .cr2 raw file format and Windows 7 it asociates with my older raw plug in in Ps CS5.5. I am not able to change default program for .cr2 in the properties pannel...
every new released update of Lr from v 5.2 changed somethin in my Windows 7 Professional settings. I am stucked. Can somebody help me please? Many thanks. AndrejHi Jim,
yes after I imported my .cr2 raw files into new catalog it started to work. Windows 7 still does not recognize them but I can edit them as you said within the Lr5.6 and then export them into .psd or .dng files...as needed.
I bought Lr5 only because I got present - my new camera Cannon 70D and because my older Photoshop CS5.5 raw plugin does not recognize. cr2 files.
Many thanks for your help.
Andrej. -
I Recently got a used iPod touch, version 3.1.3. I do not know how to reset everything. First I have tried to reset all settings, but it asks for restriction code. Also, my iTunes does not recognize it. Please help!
Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
Verizon Iphone 4 without sim card is locked because of forgotten passcode. Can't access serial number because of having no sim tray. Never synced with itunes. Recovery mode always comes up with an error. are there any solutions on resetting the phone?
Are you looking for the serial number or the IMEI? If the phone was active on your Verizon acount, Verizon can give you the IMEI.
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I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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