HT4061 i tried to updated my iphone through my computer there was an error and then my phone became frozen on the conect to iphone screen and now itunes dose not recongize the phone

I tried to update my iphone through my itunes and recieved an error message. The phone then became frozen on the conect to itunes screen and I can not use the phone. I tried to reconect to itunes but it does not recoginze my phone it just stays frozen.

Try recovery mode as described here. You may have to try to get into recovery mode more than once to succeed.
http://support.apple.com/kb/HT1808

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When I was updating I Phone version 4 from iTunes. it got stuck in middle of updating, after uninstall the version 3 and new version 4 was not installed. Now iTunes is not detecting the iphone and my iphone is also not working n showing connection cable

When i was updating i phone version 4 from Itunes. It got stuck in middle of updating, after uninstall the version3. But new version was not installed. Now itunes is not detecting the iphone and iphone is also not working and showing connection cable with itunes. Pls help..

Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
(Do not use your own Anti-virus to SCAN)
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.

HT1766 i am trying to unlock the iphone 4, after backup, i am trying to restore the backup, a message is showing up " itunes could not restore the iphone ' .....iphone ' because not enough free space is available on the iphone" but there is 5.7gb availabl

i am trying to unlock the iphone 4, aftermanual backup on the computer, i am trying to restore the backup, a message is showing up " itunes could not restore the iphone ' .....iphone ' because not enough free space is available on the iphone" but there is 5.7gb available

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

Had an update error now itunes will not recognise my phone and it is frozen

I tried to update my iphone 3g tonight and it encountered an error. Now itunes will not recognise the phone and it is frozen on a screen telling me to connect it to itunes. I have turned it on and off and it remains stuck. I have restarted my computer and itunes and no change.

Hey- just went through something similar - and I'm sorry I don't have the perfect answer... bc mine did what you are saying except my itunes did recognize that "an iphone" was connected and so it suggested that I do a recovery-mode restore on it and then I did a back up restore via itunes to get my most recent back up transferred to my iphone, and then it finally listed my phone as "xxx's iphone" in itunes.... here's the link I used: http://www.copytrans.net/blog/how-to-restore-iphone-after-updating-to-ios-7/ and I also used: http://support.apple.com/kb/HT1808
I think what you are saying is that itunes doesn't even recognize that your iphone is plugged in - so you can't start the recovery process? I DO know that in the hours of me muddling through the internet - googling this issue - that I did see other posts of those who plugged into itunes, and it didn't recognize their iphone, but they DID have suggestions on how to deal with the problem... while I don't have "the" solution, I wanted you to know I did see an answer out there - just skimmed past it as I was searching for mine... sorry I don't remember good luck!

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)
Uninstalling and installing again - nothing change.

Hi slawek,
Please refer to the thread below where this issue has been discussed:
Error code 50
Regards,
Sheena

HT5463 Hi I am on an iphone 5 IOS7 and when I look at the 'Silence' setting at the bottom of the Don Not Disturb' screen - then even though all of the settings on that screen are off i.e. not green - the 'Silence' -'Only when iPhone is locked' setting is

Hi I am on an iphone 5 IOS7 and when I look at the 'Silence' setting at the bottom of the Don Not Disturb' screen - then even though all of the settings on that screen are off i.e. not green - the 'Silence' -'Only when iPhone is locked' setting is tickedP

Chris thanks for your reply, if none of the Do Not Disturb settings are switched on - then am I right that this setting will have no effect. I.e. I want my phone to ring at all times, so have turned off all of the do not disturb settings

Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it??

Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it so I have no idea how to get it back! Help!!

Then you will need to try restoring it once more:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Hai Matt I have a problem with download a new app. While I bought iphone5, I take iphone to shopkeeper for download some app and videos that he used his Apple ID . That's t problem now.. Not all the time his ID is appearing but some times hi

Hai Matt
I have a problem with download a new app. While I bought iphone5, I take iphone to shopkeeper for download some app and videos that he used his Apple ID . That's t problem now.. Not all the time his ID is appearing but some times his Apple ID is appearing that time I can't download app, videos, songs.. So please guide me to remove that ID or how to solve that..
Regards
Babu

Check Settings/iTunes and AppStore/AppleID and make sure that your AppleID is filled in. If not , sign out and sign in with the correct info.
To make sure that no other apps or videos are on your device than the one you bought, set it up as new device, explained here: How to back up your data and set up as a new device
Content that is not bought with your ID can't be used on your phone, that's why his ID and password is asked when you try to use those apps downloaded in the store.

HT4623 my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ... i have updated all software on the pc and disabled Norton as the

my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ...i have updates all the software on the pc and disabled Norton as the troubleshoot instructions suggested; however itunes still does not recognize the ipad .... help!

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

I am trying to download Yosemite. Repeatedly getting message:There was an error in the App Store. Please try again later."

I am trying to download Yosemite. Repeatedly getting message:There was an error in the App Store. Please try again later."

That cryptic error message might mean that the payment information in your account is invalid. Check with your credit-card issuer to see whether a charge was denied. If not, see below.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Why do I get this error when trying to use my bluetooth headset as a listening device? There was an error connecting to your audio device. Make sure it is turned on and in range. The audio portion of the program you were using may have to be restarted.

Why do I get this error when trying to use my bluetooth headset as a listening device? There was an error connecting to your audio device. Make sure it is turned on and in range. The audio portion of the program you were using may have to be restarted.

I may have already resolved this issue buy removing the device from my computer and re-pairing it. It is currently working just fine.

I Ipod class wont play TED and other video podcasts. The genious bar could not figure out the problem. This problem is not isolated to a single computer. Secondly, the convert to ipod version feature in Itunes does not resolve the problem.

My Ipod classic wont play TED, The Grid, Techzilla and other video podcasts (but not all video podcasts). The genious bar could not figure out the problem. Instead, the Apple store gave me credit towards a new classic, which produced the same problem. This problem is not isolated to a single computer. Secondly, the convert to ipod version feature in Itunes does not resolve the problem. Lastly, I tried restoring the ipod to no avail. I've heard this is a video codec problem.

See this extensive older thread on the issue.
https://discussions.apple.com/thread/2813428?start=45&tstart=0
B-rock

TS1538 after a restore, the itouch screen has a "USB arrow to iTunes" picture. Now iTunes does not see the itouch and my itouch is non-responsive

i was restoring my itouch and after completed, the itouch screen has a "USB arrow to iTunes" picture. Now iTunes does not see the itouch and my itouch is non-responsive

Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT4972 I can't get my ipad to update. It keeps telling me there was an error and internet timed out.

I can't get my ipad to update. It keeps telling me there was an error and internet timed out.

Try disabling your firewall and your anti virus software until the update downloads and installs on the iPad.

Tryed to update my iphone4s, the update fail, now itunes can not see my phone

tried to update my iphone4s, the update fail, now iTunes can not see my phone

Hi kjpservices,
So it sounds as if your iPhone does not appear in iTune after a failed update to iOS, is that right? In order to get it back into iTunes you will want to use one of these articles, depending on what kind of computer you have -
For a Windows PC, use this -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are using a Mac, use this -
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
Once you get ths iPhone back into iTunes, try the update again. If it fails, post back and we can continue troubleshooting from there.
Thanks for using Apple Support Communities.
Best,
Brett L

HT4061 i tried to updated my iphone through my computer there was an error and then my phone became frozen on the conect to iphone screen and now itunes dose not recongize the phone

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