HT4061 im trying to update to ios 7 but the touchscreen stopped working

im trying to update to ios 7 but the touchscreen stopped working

Try this troubleshooting guide:
http://support.apple.com/kb/TS1827

Similar Messages

  • I am trying to update my itunes, but the internet stops responding when i click the download button??? Can anybody help????, I am trying to update my itunes, but the internet stops responding when i click the download button??? Can anybody help????

    I am trying to update my itu nes program, but the internet stops responding every time i click the download button???? Can anybody help???

    Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
    Thanks!

  • Pls i tried to update my iphone, but the itones can restore my iphone and now its not coming up again

    Pls i tried to update my iphone, but the itones can restore my iphone and now its not coming up again, it can restore and its just displaying itunes logo and USB cable, pls i need your assistance and advice.

    Hello Richyfromnig,
    Thanks for using Apple Support Communities.
    The iTunes logo on the phone means that it is in what's called recovery mode.  Take a look at this article to find out more about recovery mode, and how to fix it:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Take care,
    Alex H.

  • HT4623 Hi. I'm trying to update my iPod but the update software  option is not available. What should I do?

    Hi. I'm trying to update my iPod but the update software option is not available.
    Does anyone know what I should do?

    Liamatron wrote:
    Hi. I'm trying to update my iPod but the update software option is not available.
    That is only a feature of iOS 5 or later...
    If you have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it...
    if not... you are up to date for your particular Device...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • I tried to update my ipod but then it didnt work saying that an unknow error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it is on my screen, i dont know what to do?

    i tried to update my ipod but then it didnt work saying that an unknown error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it (an arrow leading to the itunes sign) is on my screen, i dont know what to do?

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

    I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

    Put your phone in DFU mode,
    Hold the Power Button (3 secs)
    Continue holding the power button and also hold the home button (15 secs)
    Release the power button while continuing to hold the home button (10 secs)
    Your device should prompt with the "Connect to iTunes Screen"
    Restore.

  • Trying to update my apps but the Apple ID is wrong. Changed it in settings and rebooted. Still didn't work.

    Trying to update my apps but the Apple ID is wrong. Changed it in settings and rebooted. Still didn't work.

    You need to delete them and then download them from the correct Apple ID. This may require repurchasing paid applications.
    (94094)

  • I was in Aussie last month and dropped my iPod Touch (4th Gen) on the road. The screen was cracked on the top left-hand corner. The screen got fixed but the wireless stopped working. Can I still get it fixed under my warranty? (bought last July)

    I was in Aussie last month and dropped my iPod Touch (4th Gen) on the road. The screen was cracked on the top left-hand corner (where the wireless area is). The screen got fixed but the wireless stopped working. So I am wireless-less... I bought it last July and its still under warranty, but can I still claim a repair on it?

    No because it was physical damage

  • I updated my ipad and the sound stopped working.

    I updated my ipad to IOS 8.1.and the sound stopped working. My sidebar buttons say soundeffects or soundeffects mute when I press them. On my control panel there is no sound bar. As you can see in this screenshot it is not showing a sound bar to adjust volume. HELP?!

    Update: Last night, I cleaned my headphone port & docking port. Reset Network Settings & General Reset all settings & reset ipad. Didn't work immediately & had some setbacks. I decided to wait to do the restore factory default for the next day, this morning. I decided to test the sound before proceeding. My sound is working correctly now & didn't need to resort to the restore factory default. All of the above worked but perhaps needed over night to really dry the rubbing alcohol used to clean the ports.?
    sound is working. Thanks so much for your help Diavonex!

  • I have the IPhone4 and I have tried to update to IOS but it says there is something wrong with the phone?

    I keep trying to update but a little box pops up and says it wont allow me. Also before i try to update it says to transfer my apps on to Itunes, how can i do that!? Please help.

    Syncing your phone should transfer everything where it needs to go.
    What exactly is the error message you get?  You may need to restore the phone before updating.
    First be sure you have synced and there is a backup.  To be sure there is a backup, you can right-click on the iPhone in the left navigation under Devices and select "Backup"
    Second, click "Restore" and follow the prompts
    Third, select the most recent backup from which to restore the phone.
    Fourth, sync the phone.
    Fifth, try updating again.
    Good luck!

  • I tried to update my apps but the app store is logged into my other apple id. What should I do?

    I haven;t been using my ipad lately so I have about ten updates. I tried to udate them but my other apple id showed up. I never used this id with my ipad only on an old ipod. I went to my setting and looged out and logged back in woth my current apple id but the same thing happened. SO I just gave in and tried to update with my old password. Now I have a whole bunch of paused apps on my ipad.

    All apps, all paid and free apps include DRM protection which is tied to the iTunes account/Apple ID that was used to download the apps.
    The reason you are being prompted for your other Apple ID is because the apps that need to be updated were downloaded with that Apple ID.

  • HT5624 I am trying to update my apps, but the email address I used for my apple ID is no longer valid so i cant update,

    I have one apple id for app downloads, but when I try to update my apps it shows a different apple id. The email i used for this apple id is no longer valid so It doesnt let me update.

    Hello,
    1-If the apps you just downloaded before are free, you can delete them and install again (that will update).
    2-Some people use outlook now, so if you are refering to "hotmail" you can still using it. Just remember your password you had in that time, or renew it here https://iforgot.apple.com/iForgot/iForgot.html and go to outlook.com, that will show a folder in the sidebar called "POP" that's your previous e-mail.
    Cheers.

  • I updated MUSE and now the anchors stop working after one click. Active state on the buttons are not working either. The vertical scroll also stops working. Is this a bug.

    I updated to Adobe Muse 2014 and now the anchors on my site stop working on the page after one click. Vertical scroll and active state on the buttons also do not work. Is this a bug?

    I am also dealing with an anchor that stopped working. I tried everything i can think of to make it work, but no luck so far. I hope to see a helpful response here. Thanks.

  • I'm trying to Update my IOs but Itunes tells me that it cannot backup because the iPhone disconnected, which is not true as it IS connected

    When I try and sync my iPhone or update the iOS using iTunes, I get the message iTunes could not back up the iPhone because the iPhone disconnected

    Clean the connector on the bottom of the phone with a soft dry toothbrush, and inspect it with a magnifying glass to make sure it is clean and has no bent pins.
    If this does not fix it disable the firewall and antivirus on your phone. And if that doesn't fix it you most likely have a hardware problem.
    To ask Apple call them or visit an Apple store.

  • I'm trying to update to Mavericks, but the App Store isn't signing me in.

    So I decided that I want to update to Mavericks, and they take me to the App Store on the Macbook Pro. When I put all my info in and clicked the sign in button, it doesn't sign me in. Rather, it's still loading. It has been around 30 minutes already and I'm still waiting to get signed into the App Store. Does anyone know how to fix this or know what may be happening?
    Thanks!

    Bummer!  You should have uninstalled on the day before the end of the trial.    The Uninstaller is also subject to the trial period limitations.
    If you plan to buy a full license, you don't have to uninstall the trial version at all.
    It's exactly the same binary you'd be getting anyway, and it's the same binary for the Extended and Standard version of Photoshop.  It's your serial number ("key") that turns it into either Standard or Extended.
    I'll bet that if you attempt to launch your expired trial version, it will prompt you for a valid license number or to buy the license.  So when you have bought the license, just input the serial number there and you're good to go.
    If you're absolutely itching to delete the trial version, and provided you have no other CS applications (any version or flavor or CS), then just drag the Photoshop folder to the trash, empty the trash can, and then run the Adobe CS Cleaner Tool, which you must locate on the Adobe site and download.  The Cleaner Tool will (should) get rid of all the other components scattered by the CS6 installer all over your HD.
    Hope that helps—at least to put you at ease. 
    Enjoy your Mac.  Typing "MAC" reveals you are relatively new to the Mac, congratulations!. It's Mac for Macintosh. 

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