HT4061 ipad2 is frozen when downloading upgrade ios7.  screen shows ipad cord directing to itunes icon.

ipad2 is frozen when downloading upgrade ios7.  screen shows ipad cord directing to itunes icon.

That implies that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
You will need to connect it to your computer's iTunes (you will need an up-to-date version of iTunes on your computer), and you should then be able to reset your iPad and restore/resync your content to it

Similar Messages

  • Ipad2 will freezes when downloading the new ios software update

    ipad2 will freezes when downloading the new ios software update.  When i hold the Base Button and Sleep button together it just does the same thing.  Tried to plug it in directly to my iMAC and it says it can't help me b/c I have a passcode lock.  Any solutions?

    We don't know, and no one will know until Apple has announced it. Furthermore, speculation is forbidden here.

  • VERY FRUSTRATED!!!  Downloaded latest itunes on my PC, connected ipad 2, registered device.  It says follow onscreen instructions.  What instructions.  When I turn on my ipad I get an itunes icon with an arrow and a connector cord.  Can anyone help me???

    VERY FRUSTRATED!!!  Downloaded latest itunes on my PC, connected ipad 2, registered device.  It says follow onscreen instructions.  What instructions.  When I turn on my ipad I get an itunes icon with an arrow and a connector cord.  Can anyone help me???

    hi Yojoeyo,
    i have the same problem.  did you figure it out?  it looks like no one replied to your questions. 
    Derek

  • I clicked on an  upgrade box and when the upgrade was done my ipad wanted my passcode to open it up.  I have not had to use a passcode to open up my ipad since I set it up and cannot remember the passcode.  Every time I try a passcode it disables

    I clicked on an upgrade box on my ipad and when the upgrade was done my ipad wanted my passcode to open it back up.  I have not had to use a passcode to open up my ipad since I set it up and cannot remember the passcode.  Every time I try a passcode it disables for longer and longer.  It is now disabling for an hour at a time.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • TS3694 Ipad  locked up when doing iOS upgrade .  Screen shows iTunes logo and connector    . Any suggestions on how to reboot/ restart

    iPad locks up when doing iOS upgrade. Screen shows iTunes icon and connector. System will not power up or restart. Any ideas?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • HT4061 Help! My iphone displays a cord to an itunes icon and I can't get it to go away...even when I plug it into my computer.  My computer is not recognizing it as a device.

    Help!  My iPhone 4 displays a cord to an itunes icon and I can't get it to go away...even when plugged into my computer.  My computer doesn't recognize it as a device.  How can I just cancel all this and get my phone back to normal?

    You might want to try performing a hard reset of your device; this will restart it and generally clear out any errors, it will not erase any data on your device.
    Press and hold both the home button and the lock button (the button on the top right of the iPhone) for several seconds until the Apple logo appears.

  • I have iphone 5s which when i connect to import the pictures directly to my windows computer. a folder by the name of my phone appears in "My Computer" . when i open it, it shows the storage information and one icon to click on. when opened it shows

    i have iphone 5s which when i connect to import the pictures directly to my windows computer. a folder by the name of my phone appears in "My Computer" . when i open it, it shows the storage information and one icon to click on. when opened it shows a couple of folders to click upon to view pictures. when i open the pictures folder and delete all the pictures , even then a lots of unclickable windows icons remain
    i have attached the picture of that window's screenshot. plus when ever i try deleting them it says,
    please help!.. i shall be really thankful.
    iPhone 5s, iOS 8

    I have the same issue and it has to do with iOS 8.2
    Apple, please mend this ASAP. Really stupid change since iOS 8.1
    If you for some reason must have many different folder make sure that you put the newst photo in the last folder so one can easily find a photo when I don't want to copy all photos to, let' say, my friend computer.

  • I just plugged my iphone in to download some pix to my computer and my phone is now showing a plug with the itunes icon and its telling me I have to restore my phone and will lose all my data. *** is going on and how can I go back?

    i just plugged my iphone in to download some pix to my computer and my phone is now showing a plug with the itunes icon and its telling me I have to restore my phone and will lose all my data. *** is going on and how can I go back?

    "I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
    Correct.  it does not magially appear in other places.  It will only be where you put it.
    "I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where  I sync everything. "
    Correct as well.  Iphone will sync with one computer at a time.  Syncing to another will erase the current content.
    You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.

  • HT4623 when i doing my update my ipad 3 why the itunes show this message ? (the ipad could not be restored this device isn't eligible for the requested guid ) what can i do now please reply urgent thanks

    when i doing my update my ipad 3 why the itunes show this message ? (the ipad could not be restored this device isn't eligible for the requested guid ) what can i do now please reply urgent thanks

    Make sure you have the latest software on your computer (tap to enlarge image)

  • Today, my iPad2 wouldn't delete mail.  Then the screen turned black.  I turned the iPad2 off then on.  Got black screen.  Tried backing up to iTunes.  Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065).  Help

    Today, my iPad2 wouldn't delete mail.  Then the screen turned black.  I turned the iPad2 off then on.  Got black screen.  Tried backing up to iTunes.  Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065).  Help, please.

    Did you try restarting it by holding down the hold and lock button at the same time until you get the apple logo?  If you already tried that then you should try putting it in DFU mode and doing a restore by following these instructions- http://www.iclarified.com/entry/index.php?enid=1034

  • What can i do when my iphone activition screen show connect to itunes and not show wifi

    what can i do when my iphone activition screen show connect to itunes and not show wifi

    You also are not showing any cellular service. Have you contacted your provider regarding that? Regarding your WiFi, do you have wifi turned on in settings? Did you get your phone to show up in iTunes on your computer? I think we are dealing with several issues since you said that you have a message on your phone to connect to iTunes and you don't have cellular service.

  • I have been having a lot of problems since downloading the IOS7 on my iPad whereby it freezes for several minutes.  Can anyone help me or is there something I should be doing right away when this happens?

    I have been having lots of problems with my iPad 2 freezing since I downloaded the IOS7.  It freezes for several minutes each time this happens.  Is there something you can suggest that I do to eliminate this problem in the future?

    First thing to try is a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

  • Why when downloading a movie is my iPad incapable of doing anything else except freezing

    The last few weeks when downloading movies from iTunes both rental and purchased my iPad seems to freeze when doing anything else at the same time and I have to give it a hard restart. Help would be appreciated.

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    Make sure there's sufficient storage space. Tap Settings > General > About > Available
    This might come in handy >  iTunes Store: Movie rental frequently asked questions (FAQ)

  • When I start up my imac, a white screen shows up with a blinking file icon with a question mark on it

    Now, I've tried all the steps on http://support.apple.com/kb/TS1440?viewlocale=en_US
    When I hold down the option key, all that shows is the mouse arrow, nothing else.
    When I try the disk utility idea, I'm unable to press the repair disk option, the only thing I can press is something along the lines of 'verify disk permission' which tells me that there's no package, or something like that.
    I've reset the PRAM, but all that that has done is that now when i start up my computer, the startup sound actually goes off, instead of it being silent before.
    I've had this computer for almost three years now, and I have a lot of important files in there, so I don't want to reinstall Mac OS X. Is there anything else I can do?

    How to Perform an Archive and Install
    An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
    1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
    3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
    4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
    5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
    6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

  • I tried to update my phone to ios 6.x and when i updated my screen tells me to connect to itunes to allow my phone to open. ive connected it to itunes but it still isnt working

    When i updated my phones iOS to 6.1.1 i got screen when i looked at my phone after the update finished and it's teling me to connect to itunes.
    Even when i connect to itunes its still showing the screen. i use my phone for everything can someone please help me fix my problem.
    The connect to itunes is the picture that takes up my screen with the USB cord below the itunes symbol.
    Please help.
    Thank you for your help.

    Im having this exact problem. I updated my Iphone yesterday and now nothing will come on but connect to itunes. I have also tried several times to connect to itunes but every time I do nothing happens.

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