HT4061 iphone is disabled message, but cannot slide to turn device off to wipe
no sim installed. daughter locked herself out of phone. unable to connect to normal home computer. unable to turn device off in order to wipe device. help!
See this support document http://support.apple.com/kb/ht1212
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Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Why can't I send messages from ipad. I can read incoming text messaging but cannot reply from ipad.
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I can see my messages, but cannot create a new message or reply to any messages.
When I try nothing happens, then Mail freezes all together and usually crashes.
I was able to get into my Mail settings and everything looks ok as far as I can tell.
Has anyone else seen this? My software is completely up to date now (unfortunately).
Thanks in advance for any help or advice.Do a backup.
Quit Mail.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this.
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Iphone is locked but I can't restore because "find my iphone" is on. I'm prompted to turn it off in settings but, obviously, I can't because I'm locked out due to too many incorrect passcode attempts. What should I do? PS: I downloaded IOS7 today. My passcode was never enabled! But after I installed the new software it automatically turned it on. I hadn't used it in so long, I couldn't remember my last passcode, hence the lockout.
Hello 199Seth
Reset the password and that will take care of activating your iPhone.
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
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I recently changed my Apple ID to a new email address. My old one still is in my phone, and cannot be permanently deleted as it says that Find my iPhone is still on. I can't turn it off because I do not have the password to my old "deleted" Apple ID. If you can help, please do! Thank you very much!
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I have a pop up about Photo stream which does not allow me to click ignore or settings - nothing happens when pressed........I cannot click on anything - the screen seems to have frozen and having tried to turn off I cannot slide to turn off. Please can e frozen and having tried to turn off I cannot slide to turn off. Please can you help
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Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
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hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.
hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.
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