HT4061 My daughter has a cracked screen on her iphone 5c and cannot unlock it. Will Apple replace and at what expense? How do I get the serial number if I cannot unlock the phone. When it's plugged into the computer it asks for the code.

My daughter has cracked the screen on her iphone 5c. Someone knocked into her whilst she was holding it. Will Apple replace it and at what cost. Also have tried contacting apple via the website however they ask for the serial number which I cannot access. Have tried connecting to iTunes and it asks for the phone to be unlocked.

Helps to say, this is a WW forum
A few Apple retail Stores in UK replace the screen call those nearest to check if they can I think price is c £99
If not the Out of warranty exchange price is £209 over the counter
If iTunes has ever been used to sync then the the serial # will be imbedded
iTunes>>>edit>>>>preferences>>>> devices >>> hover over device and details show up

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