HT4061 My iPad 2 screen is freezing and not responding. I can't even get it to open up. What do I do?

My iPad 2 screen is freezing up on me and not responding to my prompt. I can't even slide it to open or shut off the power. What do I do?

Try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Similar Messages

My iPad screen is black and not responding, I've tried everything on the help page, but can't restore or backup as it has a passcode. how do i disable if i can't turn it on? thanks

My ipad screen is blank, ive tried to do the suggested help pages, of back up and restore, but the ipad has a passcode, which i cant type in a the screen is black. how do i overide?
thanks liz

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Itunes 10 update on windows 7 makes it freeze and not respond

Ever since I updated my itunes to the newest version my itunes will freeze and not respond everytime I open it.
I use windows 7 and have not add-ons
any help

Many thanks.
That's consistent with an application (other than QuickTime itself) having dropped old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Safari freezes and not respond, Chrome works great why?

I just upgraded to Yosemite, and Safari keeps freezing and not responding I have tried everything from removing aches, remove web history but keep freezing. On the other hand, Chrome works fantastic so needs to be something only related with Safari. Apple says Safari goes 6x faster than other web browser, well in my hands in can prepare my lunch and finish it before it opens one page, so 6x faster maybe in Cupertino because not in my laptop. Any suggestions of how to fix the Safari????

Hi ...
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
No open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that didn't help, try troubleshooting extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.

WHY IS FIREFOX ALWAYS FREEZING AND NOT RESPONDING?

when i start to use firefox on facebook it works ok for a bit and then it starts not responding or is really slow. i never had any problems with firefox till these latest updates. what could the problem be. it's very frustrating and i have always liked using this until now.
i have deleted program and reloaded it and have same thing

WHY IS FIREFOX ALWAYS FREEZING AND NOT RESPONDING?
i have deleted program and reloaded it and have same thing

My Lightroom program keeps freezing and (not responding) what can I do?

My Lightroom program keeps freezing and (not responding) what can I do?

What version?
What operating system?
When?
Are you getting any error message?
Has it ever worked before?

Ipad 2 constantly clocking and not responding

Please advise, my ipad is constantly clocking and not responding.

Try reset iPad. If the reset doesn't work, it's time to contact Apple.
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: Data will not be affected.

ITunes started freezing up on Windows 7 home while down loading podcasts and university videos. Now, I can't even get iTunes to open on my computer. what do I need to do?

itunes started freezing up on Windows 7 while downloading podcasts, books, itunes university items. Now, I can't even get itunes to open on my computer. What should I do?

It seems that in some cases the scripts on Apple's site that are intended to query your system to offer the appropriate installer don't work as intended, taking you straight to the "Thank you for downloading" page. Depending on the edition of Windows you are running, there are three variants of the most recent version of iTunes, with direct links to the installers as follows:
iTunes 12.1.2.27 (32-bit) - iTunesSetup.exe
iTunes 12.1.2.27 (64-bit) - iTunes6464Setup.exe
iTunes 12.1.2.27 (64-bit "for older video cards") - itunes64setup.exe
The third of these - which is actually the 32-bit application with a 64-bit installer - should be used if you get a warning about video card incompatibility when you install the standard 64-bit version, but also may resolve issues with playback, QuickTime compatibility, and problems with some third-party applications (including Outlook).
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.

HT201413 iphone 3gs is dead and not responding for DFU restore also. getting errors like 1600,1601 etc., any help?

iphone 3gs is dead and not responding for DFU restore also. getting errors like 1600,1601 etc., any help?

Mikey, I have the exact same problem. Dropped my 3gs on Thanksgiving, phone was not responsive, plugged into the wall charger, went to grey iPhone restore screen, then said to connect to itunes. So I plugged it into itunes but itunes wont recognize it nor will my computer. I searched the internet for hours with no success. I tried to change USB ports and cords, tired removing the SIM card, reinstalled itunes, everything. When I put it in DFU mode itunes recognizes an iphone in recovery mode, so I click restore and update, then I get error 1602 every time. My iPhone also loses power when I unplug it from the wall. I do not know what to try next. You are the only person I have found with the same exact problem I have. I will update you if I find a way to get my phone working again and I hope you will do the same. I'm very frustrated

How to fix my iPad screen when it is not responding?

My iPad screen just froze and it couldn't unlock etc, I've tried soft-reset, restoring and updating. But my iPad screen just couldn't respond to it, is there anything else I can do? My iPad mini is only less than a year Help!

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

Satellite L305-S5955 Freezing and not responding

I have had this laptop for more than 4 years now and recently I have had issues with it freezing up and not responding within approximately 5-10 min of booting up. I have had to do a system restore to factory out of box state 3 times now. What could be causing this issue and how do I stop it from happening again? Please help me!!!!

How to create a system repair disc?http://windows.microsoft.com/en-us/windows7/create-a-system-repair-disc
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

IPad mini shut down and not responding after upgrade to iOS7

Hi I bought an iPad mini in France and used it in Indonesia where iPad mini is still not authorized (only previous versions of iPad). I connected to wi-fi there to upgrade to iOS7 and since then the mini iPad is shut down. Cannot turn it on anymore... Apple stores in Indonesia cannot do anything as iPad mini are not sold and authorize yet in the country.
What should I do??
Thanks for the help,
JC

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Photoshop CS2 freezing and "Not Responding"

I've had Photoshop CS2 running on the same computer and OS (Vista) since around the time it came out, and it's always worked fine for me.
A week or so ago Photoshop began to freeze continuously, and when it freezes I click on it and it goes into its "Not Responding" phase where the screen whites out. Sometimes it prompts me to close the program. I usually wait until it unfreezes (around 30 seconds) but if I open another window to pass the time, I can't click directly back into Photoshop, I have to minimize the other windows I was using to get to it, and it will not respond the first few seconds when I open the window or the program itself. Sometimes I can get a minute or so of work done, but that's usually it.
I've tried uninstalling the program then reinstalling many times, deleting the preference files with Ctrl+Alt+Del, etc. I have plenty of memory left on my computer. It's only photoshop that does this, ImageReady works fine.
Is there anything else I can try to fix it?

Please allow me to suggest a way to help determine if you have hardware problems...
Try this:
1. Click your Start button and type Event Viewer in the search box. When Event Viewer comes up, click it.
2. Look in the Windows System log (or Administrative Events) for errors. If you are seeing, for example, recoverable disk errors, they will be logged.
3. Are you seeing any actual crashes of Photoshop? If so, look in the Application log for more information on these events, especially for the "Faulting Module" information.
Also:
A. Have you changed / installed any 3rd party software / plug-ins since it worked well?
B. Has your maximum RAM allocation for Photoshop changed? What value have you set in Edit - Preferences - Performance, and what is your total RAM in your system?
-Noel

HT1937 My iPod is working fine , syncing with itunes but screen still dark and not responding !! Please help thanks

hello everybody , I have an iPod touch 4g . Now a few days ago it got wet in water . i didnt notice that but when i came to know , i saw it very hot . i kept it away in open , after some time it cooled down but it was dead . it wasnt turning on . then i searched it on net for fixes... finally i tried the rice method , i kept it in rice filled in a sealed box for 1 full day . now i kept it in charging ...its syncing with itunes and making that sound but the screen is stilll dark and wont respond . What should i do ? please help! thanks

Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

My MacBook Pro keeps freezing and not responding correctly.

Okay, so yesterday I finished FaceTiming a friend and I closed my MacBook Pro like I normally do so it can sleep on my account. But when I open it, it keeps crashing (like it shows the screen and then for like 15 seconds it shows a gray screen and then back to the desktop background) and its not responding as fast as it normally does. It doesn't even show the dock where Safari and FaceTime and iTunes is. But when I go to the Guest User account, it all works fine. I don't know if I've been hacked or not but I would really appreciate it if someone has found the solution to this problem. Thank you so very much for trying to solve it in advance and Happy Holidays.

When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

HT4061 My iPad 2 screen is freezing and not responding. I can't even get it to open up. What do I do?

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