HT4061 My IPAD has frozen and won't respond to any commands
My Ipad has frozen on me and I can't get it to respond.
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Similar Messages
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BIG QUESTION!!!!
My mini ipad has frozen and won't let me restore showing 3014 error code. I have tried all suggestions to correct error and now is frozen saying connect to itunes which just shows the error message.. Can't i just reboot it somehow?Hi annababs,
This article has troubleshooting specific for error 3014:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If that does not work, this article may be able to help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Take care,
- Ari -
My ipad has frozen and i have tried to restore it and nothing is working what do i do?
my ipad has frozen and i have tried to restore it and nothing is working what do i do?
Did it go through the Restore process?
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My iPad 2 locks up sometimes and won't respond to any input from the keyboard. Have to reboot in order to fix the problem.
You have 3 choices:
1. Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.
2. Restore from backup using iTunes
3. Restore as new without the backup -
Ipad screen has frozen and won't switch off
My ipad has frozen on me in the middle of watching bbc iplayer and won't switch off either. Any suggestions.
It does not specifically address this particular issue per se. Rebooting/resetting the iPad is a basic troubleshooting tip that covers a whole multitudes of little issues in iOS devices.
This is a screenshot of page 127 of the iOS 6 support pdf manual for the iPad.
Here is the manual.
http://manuals.info.apple.com/en_US/ipad_user_guide.pdf -
Phone has frozen and won't allow reboot
my daughter iPhone 4s has frozen and will not allow me to restart.
I Have tried pressing the home and power key but nothing works can anyone help?Try putting the device in recovery mode. If you can't update or restore your iPhone, iPad, or iPod touch
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode. -
HT1414 my ipad has frozen and when I try to restore I get an error 3194
my ipad has frozen... I've backed up and synced everything but when I try to restore I get an error 3194.
From the 3rd link below.
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".
1. iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
2. Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
3. iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
4. iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
My camera is frozen, shutter won't respond. Any idea?
Camera on my iPhone is frozen, the shutter won't respond. Any idea?
iPhone 4, iOS 5.0.1
I've been an iOS app developer since 2008 and a mac developer before that. It's not a memory issue, nor a crash (no crash files).
It's doesn't matter how many apps are running. could be 25 apps or just the camera. Rebooting, hard resets and iOS restores have not fixed the issue. Nor has turning on and off location services.
If I am on WiFi the camrea shutter will not open. Close the app (as in really closing the app), go into settings and switch off WiFi and all is good.
I was just suggesting that may be something you want to try as it's my particular problem. -
ITouch won't respond to any commands
I was playing music and now my ITouch will not respond to any touch commands.
The "Genius Playlists" window came up telling me that it is not enabled. I click the OK, but it doesn't respond.
The same song keeps playing over and over and it will not respond to any commands.
HELP!All I can suggest is the standard troubleshooting steps in order. A Restart or Reset will probably fix it.
Restart your iPod: Press and hold the Sleep/Wake button for a few seconds until a red slider appears, and then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Reset your iPod: Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.
Restore your iPod: Restore: http://support.apple.com/kb/HT1414
Make an appointment to have an Apple Retail Store Genius look at your iPod. http://www.apple.com/retail/geniusbar/ -
My iPad has frozen and will not resume?
I was viewing my email on my iPad 2 (64gb) and I have the multi tasking gestures on so I went to close my email using my fingers and then it froze and now all I can see on the screen is black in the background and a small 10cmx5cm box which has my email on it. I can lock my screen by pushing the button on the top right hand of tablet but when i click the button again it takes me back to the screen I was previously on!
Please help! ThanksFrozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Ipad is frozen and won't turn on
i tried a restore from itunes and it failed. now the ipad won't turn on or be recognized by itunes
HELPFrozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
My ipad froze after the icloud attempted a backup and there isn't enough storage space. It will not respond when I click "close" or "settings" to monitor my icloud storage. Any suggestions?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My music screen has frozen and will not respond to my touch
my 32g iPod touch will not respond to my touch while i am in my music library. i can navigate through my iPod and access my apps, calendar, etc., but as soon as i try to get into my music and browse through it, nothing. it has done this before, but it usually "snaps out of it", and eventually begins to work properly. i purchased this iPod brand new in march 2012, so in my opinion it should not be acting up. anyone have any idea as to what is going on with it?
Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod -
I rec'd a message "is more than 2 wks since iCloud was backed up. I clicked OK. I am not at home, need to get to settings to log on to internet but message won't go away and therefore no response when I try to scroll to page with settings icon or any icon. HELP!
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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Setting page of my iPad has frozen
Since I connected to iCloud the setting page if my iPad has frozen and I can't access any of my sttings. What shall I do to correct this?
Great!!
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