HT4061 My iPhone 3 screen will only show iTunes logo with a USB plug how do I fix this
I need help my iPhone 3 screen only shows a iTunes logo and a USB plug
The device is in recovery mode. See this support document. http://support.apple.com/kb/HT1808
You may have to do this more than once.
Similar Messages
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HT4623 i updated my iphone but my screen now displays the itunes logo with the usb cable
i updated my iphone but my screen now displays the itunes logo with the usb cable
Recent photos may be in your Photo Stream or in your iCloud backup if you chose to enable those backups.
If you were only backing up through iTunes and didn't complete a backup recently, then your photos are gone.
~Lyssa -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work
Have a look through this Doc
http://support.apple.com/kb/TS3281 -
Iphone locked up while updating to i0S6 will only show itunes logo on screen w/ usb
my iphone has locked up and will only show the itunes logo with a usb port and an arrow ? Have rebooted both the iphone and the computer with no change.
Try restoring it if iTunes recognizes it.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Iphone while getting On showing itunes logo with usb connection
Dear Sir,
I was upaditng my iphone 4s for from IOS 5.1.1 to IOS 6.1.2 by connecting with a personnel hotspot wifi connection. While doing this my iphone got switch OFF and then automatically got ON and the showing " Itunes logo with usb connection with up arrow".
Also i tried to switch OFF and ON 2 to 3 times but still showing same.
Can you please assist me , what i have to do now, to get my Iphone ON as normal like before.
Awaiting for your quick response,
Thanks and Regards,
Vishal Haswani.
<Personal Information Edited By Host>Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode:
You may need to try this More than Once...
Be sure to Follow ALL the Steps.. -
When i send an emoji to an iphone user, they will receive it with no problem. When they try to send me an emoji, the message is either blank or has symbols. How can i fix this?
It is a sprint issue and other carriers have that same problem. I get multiple copies of texts from other carriers all the time to my iphone. It isn't the iphone, it is the carrier sending the text message several times because they haven't received and ack message from the recepient.
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How do i fix my phone?
Itis trying to make me hook up to a Wi-Fi network and wont take me anywhere other than that and emergency call. I tried to restore it but I can't because I have find my phone on.I found this article some time ago when I was trying to help someone else in this same situation. This is a copy and paste from the website. The website is provided below for you to read before you try this.
Plug your phone into iTunes
Click setup as a new device
Immediately unplug your phone from the computer
Give it about 30 seconds and iTunes will give a message (I don’t remember the specific, but regarding you unplugging the device and it not completing)
Plug your phone back in
Viola! no restore occurred and you can access everything again
This computer has previously synced with an iPhone or another iOS device. -
Please post options available
Hello Eainere,
Thank you for using Apple Support Communities.
It sounds like the phone is in recovery mode, and is not recognized in iTunes when you have it plugged in.
The steps to take next will depend on what Operating system you have installed on your computer.
For Mac OS:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
For Windows OS:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
All the best,
Sterling -
How to recover from frozen iPhone that will only show apple logo?
my iphone 3gs has frozen up. i turned it off for a flight today and when i turned it on to listen to some music the apple logo comes up and never goes away. also, when i got home to attempt a synch to itunes and to see if a synch would fix the problem, neither the computer (windows) nor itunes will recognize the phone. i have attempted to reboot it several times, i rebooted the computer, i removed the SIM card and reinserted it and nothing is resolving this problem. any ideas or proposed solutions?
Try a hard shut down by holding the power button down (one on top) and the home screen button down at the same time. After 5-10 seconds the phone should shut off.
After that wait a bit and try and restart.
Hope that works! -
My Ipod nano 3rd generation will not connect to my laptop or restart and all it has is a blank screen with a red cross in a circle. It says to go to the support website, but i have found no useful information. Can anyone help?
try getting the new software itunes
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My final cut pro x will not show me any playback video...how can i fix this?
my canvas area is not showing me any video and is showing a distored section ( see below ) please help!
It looks like you have the Timeline active, and there is nothing in it, so there is nothing to show in the viewer.
Try clicking on the clip that is shown on the image at the top left and then move the cursor over it. Make sure that you have skimming turned on (View->Skimming). Does it still not show video in the viewer? Note that part of your clip also appears to be black.
On a side note: it is super easy to make screenshots right on your mac, so you don't have to point a digital camera at the screen. Just press Cmd-Shift-3 and you'll get a picture of your entire mac's screen (by default it is saved to your Desktop and called something like Screenshot-[date and time here].png
Or Cmd-Shift-4 and you can drag to select an area of the screen to capture. -
My ipod is showing a foler with a ! mark. how do i fix this?
my ipod is showing a folder wit ane exclamation mark wehn i turn it on, and i have no idea how to get this to work. so does anyone know anything about this?
please helppp
my ipod is the first U2 edition oneThe main solution for an iPod that has an exclamation point and folder on it is to restore it in iTunes (fixed my issue with an / folder, as well as many other users).
But, before you do that, you could try putting it into disk mode, as that has fixed a couple of / folder for users on here.
For instructions on how to put your iPod into disk mode, see this article:
Putting your iPod into disk mode
If the disk mode doesn't help, then proceed with a restore in iTunes.
If your iPod is failing to get recognized, then try going through the suggestions in this article:
iTunes 7 doesn't recognize iPod
Also, I would suggest that you see this post by Mitch, another user on these forums, about the exclamation point and folder/Sad iPod icon:
Mitch: Exclamation point and folder and nothing else
-Kylene -
I tried to update my sons ipod. It has the itunes logo with a usb port on the screen. If I restore it I will loose all his games and music. Is there any way around this?? Please Help??
Yes, that is your only option.Yes. You have to restore.
Try the following if you have difficulty restoring.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My 4s iphone has frozen up and it will not turn on or off. I have deleted the old itunes and reinstalled new itunes. Then I tried to restore but to no avail. It just keeps showing itune symbol and the usb plug on the phone.
Here are Apple Steps: http://support.apple.com/kb/HT1808
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