HT4061 my iphone 4 is frozen with the itunes logo and a plug in sign on it. i tried to restore it...waited over 1.1/2 hours since the first time it reset and restarted with only 30 min to go. it said it was done but still is frozen! help, i cant get the s
i had a third update showing on my iphone 4, i had already updated to the 07 and downloaded the second update to help fix bugs etc. the second update only took a few minutes unlike the first original update that took 4 1/2 hrs! when i saw the third updade i plugged in the phone, connected to wifi and hit update. it showed the apple sign and the bar underneath showing the progress. i left the phone to do its thing and when i went to get it about 1/2 later the phone had a itunes logo and and a picture of a charger showing. it would not do anything. it was frozen. i looked up online how to fix it. it told me to connect to itunes and then to restore. it would make sure that i could keep my contacts and pictures. the restore took 3 hrs, as it started at 78 min which actually took way longer, then when there was only 30 min left it stopped and went back to the "do you want to restore" question and i had to start all over. when it was finally done, i still have the itunes logo and its still frozen..please help!
See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808
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MY iPhone is completely frozen. I did a hardest and finally after 10 times it came up with the iTunes logo with a plug-in sign. It is still frozen.
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MErmaidYou're not alone. I am having similar problems with my Ipod 5th gen 30gb.
When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
So far I have tried the following to no avail:
Checked my pc's device manager - it recognises the device and says it is functioning properly.
Checked the drivers to make sure they are upt to date.
Uninstalled & reinstalled a previous version of itunes (as it worked fine before the latest release).
Reinstalled the latest itunes.
Reset the ipod.
Put the ipod into disk mode and reconnected to itunes.
Have tried to use the windows tool to scan and fix any bad sectors but it fails to complete a scan without locking that up as well.
Placed into disk mode when fully charged and then allowed the battery to drain completely. Then reconnected ipod (in disk mode)and it still is not recognised and locks up itunes.
At this point I dont really want to part with another $300 odd dollars for a new one. -
My ipad is frozen with an image of the power plug and the itunes logo. It won't move off this screen even if I restart/reset it.
marloyee wrote:
... if i am going to restore my device to factory settings, application data will be lost ...
To minimise loss... Once you have Reovered your Device...
Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
My iPad was disconnected during upgrade. I've tried restoring and resetting. I just did an iPad erase in "find my iphone" and it still shows the itunes logo and the fire-wire cable on the screen with an arrow. It's currently plugged into my computer. How do I remedy this?
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US -
My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work
Have a look through this Doc
http://support.apple.com/kb/TS3281 -
I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?
Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.
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IPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help
iPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help
If your phone isn't jailbroken, follow the instructions in this support article:
iOS: Unable to update or restore -
HT201412 my iphone is frozen on the itunes logo with the cord on the screen?
I tried to sync my iphone and it became frozen with the itunes logo and the iphone connector on the screen. I can't turn off the phone or reset it the normal way.
Any Ideas?It is in Recovery Mode.
Connect to iTunes on your computer and restore. -
My I phone is frozen and I can't get it to work. I have tried to restore it several times and nothing happens. All it does is show the iTunes logo with the plug and arrow. Is there anything I can do to get it to work I am in sales and need my phone. The closest Apple store is 45 minutes away
and I have appointments all day tomorrow.
Thanks in advance.
MaryTry to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414 -
My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?
- Try placing the iPod in Recovery Mode and restoring via iTunes
- Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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