HT4061 my iphone 4 is locked
...and i am trying to get it unlocked. I cannot get help from applecare online because I don't have the packaging handy and the phone is locked (re: serial number). What do I do?
I forget what operating sustem is on it. My son was using it in July 13 but unsure when last updated.
connnect it to your "syncing" computer and restore it.(if you have wifi sync enabled you can restore it with a cable garenteed)
P.S. been there and done that.
Similar Messages
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My iPhone 4S is locked on the iTunes connect screen and the 'turn off' and 'reste' instructions were followed but it's still locked.
iOS: Unable to update or restore
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HT4061 my iphone 5 is lock now how i can unlock
i have my iphone 5 and i used my icloud normal, but one day i want to reset it , after i reset it i couldnot open it again and is said this i cloud cant unlock this phone, can u tell me a way to unlock this phone.
You need to use the AppleId and passcode that was used to originally activate
the iPhone. Contact whoever you purchased the iphone from for assistance.
When you reach them, they need to:
Backup the device to iTunes or iCloud, if desired: http://support.apple.com/kb/ht1766
Settings > Messages > iMessage > Off
Settings > FaceTime > Off
Settings > iCloud > Delete Account (this only unregisters and deletes it off the iPhone)
Settings > General > Reset > Erase All Content and Settings
More Info... http://support.apple.com/kb/HT5661
(thanks to paulcb for the wording)
If you cannot contact the original owner or they refuse to help, the iPhone is worthless
to you. There is no workaround for Activation Lock.
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515 -
I have some kind f software loop going on that has locked me out of my iPhone 5. Help!
This blue ring moves every time I touch the screen. Siri is working but can't help/ find what to turn off. I have used Siri to make calls and send emails but can't use the touch screen
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cant restore my iphone because passcode lock and recovery mode wont work eithe
you can try DFU mode connect the device to a computer power it off, hold the home and power buttons for 10 seconds after release the power the screen should be blank but itunes will pick up the device and ask to restore its a little tricky to get at first but it works
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I have the iphone 5
my lock button is broken
my screen is off set and i cannot type in my password to get into the phone and reset the phone
how or what do i have to do to fix this?
and im at work so i cant get the serial number to youmy lock button is broken
If your lock button is broken, the only solution is to get the phone replaced or repaired. There is no way to reset the phone without a functioning lock button.
and im at work so i cant get the serial number to you
This is a user to user tech support form, not Apple support. The S/N wouldn't provide any solution regardless. -
HT4061 i dont know my iphone 5 is locked to which network because it is not activated
i dont know my iphone 5 is locked to which network because it is not activated WHAT TO DO PLEASE HELP
Contact Apple customer support, they may be able to tell you who the device is locked to.
Otherwise, contact whomever the device was purchased from and ask them. -
After having found my iPad wit the app "Find iPhone" I cannot lock up the iPad. A message "Find my iPad warning" wit an OK tap appears, but after having tappet the OK tab severel times, I still cannot lock up the iPad
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom -
My Iphone 4 has locked me out. Homescreen will show up but cannot get slider to open keypad. SOmetimes if I tap enough things the key pad will display. When I enter the passcode it will not register. If I hit each passcode number twice it will register but then tells me I have the wrong code. I also have boxes and rectangles that appear to highlight items which never used to come up. Anyone have any experience with something like this?
Wow! Its impressive for you to load iOS 4.2 onto the iPhone 4S. How did you do that?
Moving along, press and hold both the power button and home button together for about 10 seconds. Then, press the power putton to turn it back on. -
How do I find out who my iPhone 4S is locked to? I can't get passed the activation screen.
How can you not know this? Where did you get the phone?
Ask whoever you bought it from or call AppleCare and give them the serial number. -
How can I tell if an iPhone 5 is locked to a network - without having to try different sims from different networks?
you can't. If you really want to know, call Apple Care.
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After 04 months of purchase of iphone 5 the lock button is too hard. At times its not working at all. The phone has been purchased in USA now I'm not getting service in India. After all whats the point in spending so much amount without any service.
The warranty says that Apple may restrict service of an iPhone to the country of sale, and any reliable salesperson will tell you that if you tell them that you plan to use the iPhone in another country. Such service restrictions are common with cellphones and are by no means limited to Apple's phones.
Sorry, but if your iPhone requires service, you will need to send it to someone you know in the US who can get it serviced and then send it back to you.
Regards. -
i've lost my iphone with passcode lock and find my iphone lock on but the wifi n cellular data was turned off so no way i can trace it so the only question remains is will the person who finds it be able to unlock it and use it as his own ?
is it possible to change imei number?
i've tried for so many times n still the phone is offline so i've set it to offline mode with my message but it never shows the last location why?If the device is found, nobody can use it without knowing your Apple ID and password.
The phone will only show it's location if it is connected to cellular network or Wi-Fi. If those options are switched off, you can't locate the phone.
With iOS 7, Find My iPhone includes a new feature called Activation Lock, which is designed to prevent anyone else from using your iPhone, iPad, or iPod touch if you ever lose it. It starts working the moment you turn on Find My iPhone in iOS 7. With Activation Lock, your Apple ID and password will be required before anyone can:
Turn off Find My iPhone on your device
Erase your device
Reactivate and use your device
This can help you keep your device secure, even if it is in the wrong hands, and can improve your chances of recovering it. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. All you need to do is keep Find My iPhone turned on, andremember your Apple ID and password.
What steps should I take if I misplace my device?
If you ever misplace your device—whether it’s just lost or you think it may have been stolen—you should put it into Lost Mode immediately using Find My iPhone.
Lost Mode locks your screen with a four-digit passcode and lets you display a custom message with your phone number to help you get it back. You can also remotely erase your device if needed, and your custom message will continue to display even after the device is erased.
While Activation Lock works in the background to make it more difficult for someone to use or sell your missing device, Lost Mode clearly indicates to anyone who finds your device that it still belongs to you and can’t be reactivated without your password.
To put a device into Lost Mode, sign in to icloud.com/find from a Mac or PC or use the Find My iPhone iOS app.
For more information, read what to do if your device is lost or stolen.
copied from iCloud: Find My iPhone Activation Lock in iOS 7 -
HT1430 How can you restart your iphone if your lock button does not work?
How can you restart or turn off your iPhone if the lock button does not work?
The best way is to let the battery die. Or you can reset the phone settings which restarts everything.
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my iphone 4 is locked up and cant remember my passcode and it wont sync to itunes how would i restore it and my lock button dont work
power down your phone and unplug from your computer
hold down the home button then plugin and wait till you get a message about an iphone in recovery mode
follow the instructions on screen to restore your phone
(this will wipe out your phone but it is the only option other than remembering your passcode)
in the setup screen after its restored you can restore information from icloud or a backup given you have one
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