HT4061 My iPhone 5 will not turn on. I turned it off in the morning and when i went to turn it back on in the afternoon if wouldn't turn on. I plugged it in and it began flashing the startup screen with the apple logo on it. I tried to restore it but it c

My iphone wil not turn on. It wil only flash the start-up screen. I tried to restore it using itunes, but it said it was unable to restore.

Hello there, kmfoster1.
The following Knowledge Base article offers up some great steps for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
If the issue persists, and you are unable to restore your phone, this article provides
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Mac Stuck at Startup Screen with Grey Apple Logo,Empty Progress Bar and a Spinning wheel

Last night the electricity went out and my power surge protector was not working so my iMac just force shut downed.
So, when the electricity came back i turned on my Mac but it is *Stuck in the Startup/Boot Screen with a Grey Apple Logo,a Empty Progress Bar with stays for 1 or 2 minutes and a small Spinning Wheel which would Spin Forver! I Have tried the SMC and Pram reset but no use, i have also tried to insert my OS X Lion 10.7 Installation disk and it would not load if i hold the C Key in the Startup, I Have Managed to go to Disk Utility Through "Recovery HD" but the Volume "Macintosh HD" is Greyed out and Unmounted and i cannot repair it. There are some files that i'd like to Recover if there is a way to fix it without deleting files.
**PLEASE HELP ME FIX THIS!**
Details about the iMac:
iMac 21.5 Inch i think from Mid 2010,
OS X Lion installed maybe 10.7.2 or 10.7.3 (im not sure)

kernel
Grey screen with Metallic Apple and spinning gear
Sounds to me like your hard drive failed on you as a result of the power going out.
http://www.apple.com/support/imac-harddrive/
If your iMac is a Mid 2010 you qualify for the hard drive replacement program from Apple.
Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail. These systems were sold between October 2009 and July 2011.
I hope I helped you with your problem.
- Brandon

My iPad wont turn on, its black screen then i press home power buttons together and white screen with black apple logo come out after 5 seconds black "lighten" screen comes out and its stuck just like that! Whats the problem?

HI
this happened today suddenly while i was working on my iPad it kicked my out of the app that i was using then white screen with black apple logo came out, i thought it was an ordinary thing cause this happens all the time with me, but this time it refused to turn on! After the white screen with the black logo vanished i wad waiting for my lock screen but no, a black screen showed up just like that! And could tell it was black "lighten" screen i tried more than 10 times to do the home+power thing but it wont work, whats wrong with my ipad!

If the battery is completely drained it may take some time while on the charger before the iPad responds. Plug the iPad into the charger that came with it and plug that into a good wall outlet. Wait one hour. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the iPad restarts let it continue to charge until the battery is 100%. If it doesn't start up make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. They will examine your iPad and explain your options.

Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails.

Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?

If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0.

Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

TS2570 my imac 27 inch 2011 is not booting up, the i mac is stuck on a gray screen with no apple logo or anything

my 27 inch 2011 iMac is not boting up, the cumputer is stuck on a grey screen with no apple logo or spinnign wheel. The iMac is not giving power to the keyboard as it is not ligthing up the caps lock botton when pressed.

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?

While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?

We can't help you if you don't even know what you are installing. Never install anything if you do not know what it is. Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
That being said, it appears you attempted to upgrade to Mavarick. Although I am not positive.
Sorry, I am going to back out of this because I nor you know what it was you installed. Hopefully, someone else will chime in here.
GOOD LUCK!

My Mac Mini won't get past the initial startup screen with the Apple logo. What can I do?

After a long distance move, my Mac Mini won't startup past the logo screen. What can I do?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
     a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, boot from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Macbook starts up with chime then white screen with grey apple logo and spinning gear appears and continues to spin

Help, Turned on MacBook Pro this morning and just get a white screen with grey apple logo and spinning gear. Cannot access desktop.

Computer starts up in Safe boot by holding down the shift button. But when I go to restart the same thing happens. What should I do?

HT4053 I start my new iPhone 5s 64 for first time , no hello screen , only white screen with black apple logo

I start my new iPhone 5s 64 for first time , no hello screen , only white screen with black apple logo
How can I start my iPhone (I already did restart - it didn't help)

Did you activate the phone already?

My i phone 3gs showing black screen with sillver apple logo before this happened i choosen delete iphone option plzz help me....plzzz

my i phone 3gs showing black screen with sillver apple logo before this happened i choosen delete iphone option plzz help me....plzzz

my i phone 3gs jst showing black screeen with appl e logo frm last 1 hour watto do...?

HT4061 my iphone will not turn on it blacked out and will not turn back on

my iphone will not turn on what so ever

Is it still charging? Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
If this does not work,try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore

HT4061 My iphone will not turn on. I can't call Apple, obviously. I can't chat with an Apple rep because I can't turn on my phone to get the serial number. Now what?

Help!

See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
More Info here...
https://discussions.apple.com/message/19521062

HT4061 my iphone will not do anything...i tried to restart and reset......the phone only displays the apple logo.

my iphone 4 will not do anything....i tried restarting and resetting....the phone only displays the apple logo.

Hello there, Faustinamarfo.
The following Knowledge Base article provides some troubleshooting steps for your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Particularly:
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT4061 My iPhone 5 will not turn on. I turned it off in the morning and when i went to turn it back on in the afternoon if wouldn't turn on. I plugged it in and it began flashing the startup screen with the apple logo on it. I tried to restore it but it c

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