HT4061 my iphone is disabled and i need to resore it but it wont connect to itunes

My 3 year old locked me out of my iphone and it says to connect to itunes but when i plug it in it says i need to open the phone first. i need to restore my phone can anyone help

See Here  >  http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work.

Similar Messages

  • Did an update for my 4s now it tells me i need to connect to itunes but phone wont connect to itunes also i have got ios6 on my screen and thats all the phone will do

    did an update for my 4s now it tells me i need to connect to itunes but phone wont connect to itunes also i have got ios6 on my screen and thats all the phone will do

    They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
    Have you failed to do this?

  • Hello, my iphone 4 has just stopped working it has gone blank..i plugged it into my laptop and it the apple sign keeps flashing it wont connect to itunes either :/ HELP!!!

    hello, my iphone 4 has just stopped working it has gone blank..i plugged it into my laptop and it the apple sign keeps flashing it wont connect to itunes either :/ HELP!!!

    Try the following:
    1. Reset
    Hold the Sleep and Home button down until you see the Apple logo
    2. Restore:
    http://support.apple.com/kb/HT1414
    3. Recovery:
    http://support.apple.com/kb/HT1808

  • My phone will be plugged up and charging but it wont connect with iTunes.

    my phone will be plugged up and charging but it wont connect with iTunes.

    Put it in recovery mode, that should fix it!
    http://support.apple.com/kb/HT1414
    I Hope I Was Able To Help You Or Solve Your Question.
    Simmm
    3/12/2012
    EDITED
    Message was edited by: Simmm

  • HT1212 we have a disabled ipod we have followed the directions but we cannot connect to itunes what else can we do

    we have a disabled ipod, we have followed directions but will not connect to itunes what else can we do

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My iPhone is disabled, and I need to restore it, how do you do this?

    So I was just on the phone with Apple, and apparently you now have to pay for help on the phone? Stupidest idea ever, but what are you going to do? Anyways, some of my friends thought it would be funny to disable my phone, and now it says "Connect to iTunes" and whenever I connect it to iTunes, it says "iTunes could not connect to the iPhone "jakes iPhone" because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes." How do they expect me to enter my passcode when it's disabled? How do I fix this, it's bugging me that I can't get into my phone. Also, I heard you have to restore your iPhone, how do you do this? I don't know how the new iTunes works, it's really frustrating.
    P.S- When I tried to restore it, it says "Are you sure you want to restore the iPhone "jakes iPhone" to it's factory settings?"
    I don't want to restore my phone to it's factory settings, that's what it doesn't get.
    The point of the passcode is so that it doesn't get any person information taken away. But what's the point if this happens? I mean, either way, I have to delete all the crap anyways to get it working again... Please help me, thanks.

    The point of a passcode is to protect your information from "friends" who do things to you like they just did.  They have disabled your device and you have to restore your phone in iTunes.  Hopefully you have performed a backup recently and you can restore from that backup.  As far as paying for support, you don't have a mechanic diagnose and repair your car problems without paying so why would Apple or any other company not charge for support?  However, any charge that you have to pay for support to fix this issue......I would have my so called friends pay the bill.

  • My iphone was disabled and i need to connect to itunes coz i forgot my passcode.what shoul i do

    My iphone was disabled,then hve a message connect to itunes coz i forgot my passcode.

    Connect your iPhone to iTunes on the computer you regularly sync with.

  • My Iphone is disabled and i need to put it into recovery mode, but i cant switch the phone off for some reason?

    I need to put my iphone into recovery mode so i can restore it, but i cant turn the iphone off to do this, help please!!

    jsmoke123 wrote:
    at what point do i plug the phone into the computer?
    when the screen goes black release the sleep/wake button, but continue holding home button
    PLUG THE CABLE INTO THE DEVICE
    do not release home button until an itunes graphic appears on IOS device.

  • Iphone 4s disabled and wont connect to itunes i have tried recovery mode but still wont connect to itunes

    please help my iphone 4s is disabled and i cant connect to itunes

    Hi, icaruss96.  
    Thank you for visiting Apple Support Communities.  
    Thank you for visiting Apple Support Communities.  
    If your iOS device is disabled, here is an article that I would recommend going through.  
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
    http://support.apple.com/kb/ht1212
    Cheers,
    Jason H.

  • I have a 3gs. On the front screen it says iphone disabled, connect to itunes, but it wont connect to itunes, error 8000095 or something. I need simple instructions to fix this, PLEASE!!!!!!

    I HAVE AN IPHONE 3GS. THE SCREEN SAYS"IPHONE IS DISABLED, CONNECT TO ITUNES". I CANNOT CONNECT TO ITUNES BECAUSE OF ERROR 8000065 PR SOMETHING AND THIS PHONE AS AN UNLOCKED PASSCODE ON IT. HELP!!!!!!!!!!!!!!!!!

    Thanks.
    I did this and moved on a little but now am getting error code 3194.
    i looked on the support site but dont really understand
    Any ideas ?

  • My iphone 4s, after i updated my phone from itunes, it had an error, and the screen say connect to itunes, but it wont connect to itunes

    Never before have i ever updated my iphone off the computer, there has been issue with backs up. So i went to back up my iphone 4s, it needed to be updated. so i updated it, during the update something had occur and my iphone 4s screen says connect to itunes be it wont connect???? i tried so many things. Ps this is my mom and she needs it
    we have itunes off a PC

    Hello there, Nunesie.
    It sounds like your iPhone is not being recognized in iTunes by your computer. The following Knowledge Base article provides some great, in-depth steps for troubleshooting that issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    If after following the above steps, the issue persists, then the following article helps with completing the update/restore:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1212 My iphone is disabled after entering the wrong passcode.Followed the steps by connecting to itunes on my computer but still not helpful.Instead getting a message saying that i must turn off my icloud on iphone before i can resrore my device.

    My iphone is disabled.Followed the steps in itunes after connecting to my computer but getting a message saying that i must turn off 'find my iphone''  on my device before i can restore it.Impossible for me to do that because i obviously have no access to my device.Can anyone help me with this problem please?

    I think you should call via phone or perhaps take it to a phone store. I suggest taking your id, box packaging and other necessities such as the reciept of the phone being purchased.
    Hope this helped

  • HT4061 i updated my phone and now all it does is stay on the connect to itunes screen, how do I fix this?

    IOS 7 updated and now phone will not get off the connect to itunes screen

    Connect to itunes on your computer and see if it prompts you to restore or activate.  Try resetting the device by holding the sleep/wake and power button for 10-15 seconds then release.  If that pesky screen still shows you may need to force recover the device.  Power the device completely off, press and hold the home button and plug into itunes and do not release the home button until it says itunes has detected a device in recover mode.

  • HT201263 My daughter installed a password to unlock her iPad which she forgot and now her iPad is disabled and cannot be used. I can't even connect to iTunes thru the computer.  Please help.

    My 9 yr. old daughter installed a password to unlock and lock her iPad which she forgot and now her iPad is disabled.  We can't even connect to iTunes thru the computer.  Please help.

    Forgot or Wrong Passcode
    http://support.apple.com/kb/HT1212
    Forgot Passcode use recovery mode to restore
    http://support.apple.com/kb/HT1808

  • Needs to be restored, but it wont connected to the computer.

    I have a 5th gen iPod classic that I bought off Amazon. A few days ago, when I plugged it into my computer, it told me it needed to be restored. So I went throught the prosses, and when it finihed putting all my music back on, I disconnected it. When I was choosing a playlist, I realized they were incomplete, so I hooked it back up to the computer to add them, but it wouldn't show up. My ipod then showed me the whole "you're ipod needs to be restored, use Itunes to restore it" blah blah.
    So, my ipod is stuck in disk mode, I can't use it. It wont connect to my iTunes so I can restore it. I've tries updating iTunes, reinstalling itunes, resetting the ipod and non of it works.

    I assume you are running the latest version of iTunes and have all the latest Windows updates and patches applied to your system?
    Sounds like the iPod's filesystem is corrupted.  Can you try connecting the iPod to another Mac or PC and restoring it again on there?
    B-rock

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