HT4061 My iphone says it needs to be activated but it will not activate- says connect to itunes but then I get activation server not available. itunes gave me an error message on my computer that it was missing some file so I uninstalled but now it wont r

cannot reinstall itunes either now please help

Hello there, bkorhummel.
The following Knowledge Base article addresses the very issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
If the issue with the iPhone persists after the reinstall of iTunes, the following article may prove useful:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

Maybe you are looking for

  • I have a new hard drive in my Mac Book Pro.

    Ihave a new hard drive in my MacBook Pro. Where can I get Mac OS?Unfortunately, I've got a Mac Book with outa mac os Cd. THX

  • Install failure - advice needed

    COmputer is frozen - have attempted to restart several times, goes through install process - halts after - addittionalSpeechVoices.pkg - I really need some files on this computer -

  • Camera Metadata and Aperture ?

    Hello A2 testers , Does the lens info appear in the A2 metadata panel now ? Or do we still have to had it by hand even if the info is inside the exif ? Regards,

  • Exception while trying to create an article in Web Page Composer

    Hi Experts, I'm new to Web Page Composer. When I try to create an article in the folder 'Cross-Site-Content', a pop-up opens up and the following error is thrown: Portal Runtime Error An exception occurred while processing a request for : iView : N/A

  • Webservice for soap with attachments

    HI I am try to develop webservice for soap with attachments for the sending images like jpg,tiff,gif. it works fine when I statically attach the file but when i pass dynamically the file name it will give me error for the call.invoke() method Followi