HT4061 my iphone will not do anything...i tried to restart and reset......the phone only displays the apple logo.
my iphone 4 will not do anything....i tried restarting and resetting....the phone only displays the apple logo.
Hello there, Faustinamarfo.
The following Knowledge Base article provides some troubleshooting steps for your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Particularly:
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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salayer wrote:
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The reset link will show on your account if you have a rescue email address on it, if you only have alternate email addresses then it won't show.
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Use iTunes to restore your iOS device to factory settings - Apple Support -
HT4061 my iphone will not turn on it blacked out and will not turn back on
my iphone will not turn on what so ever
Is it still charging? Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
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HT4623 Help my iPhone will not turn on after trying to update
After looking at my phone and realising that it had an update I decided to update... It was norton charge or plugged in and now will not turn on? Tried plugging it in but has been on charge for about an hour now and it's still not turning on? Pls help... Tried the home button and the on/off button together but still no joy
neilied wrote:
It was norton charge or plugged in
Sorry... What does this mean. ?
neilied wrote:
Tried plugging it in but has been on charge for about an hour now and it's still not turning on?
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps... -
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I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!) -
Help!
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
More Info here...
https://discussions.apple.com/message/19521062
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