HT4061 My iPhone5 suddenly stop working, what can I do to resolve the issue?

I don't know what to do my Iphone 5 just suddenly stop working, wont turn or anything.

Hi The Great One 365,
If your having an issue where your iPhone 5 won't turn on at all, I would take a look at the Power/Battery troubleshooting in the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Regards,
- Brenden

Similar Messages

My mic has stopped working, what can i do?

I don't know if it loose or broken from being dropped but i suddenly stopped working, I can't hear anyone from incoming or outcoming calls and they can't hear me, when i ring someone i can't even hear the dial tone or it calling, but when i put my headset in and mess about with it and push against it, it started to work slightly but not much, but i can hear my music through the headset.
what can it be and what can i do???

i would try to restore the device as new then if that doesnt work apple can replace it for nothing if under the warranty if not it is 149$

My charger doesn't want to plug in to the phone,it suddenly stopped working.What should I do?, My charger doesn't want to plug in to the phone,it suddenly stopped working.What should I do?

My charger doesn't want to plug in to the phone,it suddenly stopped working.What should I do?, My charger doesn't want to plug in to the phone,it suddenly stopped working.What should I do? iPhone 5

Clean the lint/debris from the charging port and plug the cable in.

My sistem preferences are not working, when I try to change the photo of the desk It stop working, what can i do?

my sistem preferences are not working, when I try to change the photo of the desk It stop working, what can i do? I'm dieing cause I'm afraid

Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?

I was using Safari , 5 tabs open, when my macbook pro just stopped working .What can i do ??

I was using Safari , 5 tabs open, when my macbook pro just stopped working .What can i do ??

Press the Power button for about 10 seconds to shutdown the computer. Wait a couple of minutes then restart. If it restarts OK, then immediately repair the hard drive:
Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

After installing ios7, my ipad buttons stopped working, I can't even turn off the ipad. Please help me. I don't know what to do.

After installing ios7, my ipad buttons stopped working, I can't even turn off the ipad. Please help me. I don't know what to do.

Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the
Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot
normally.

My Adobe Photoshop Elements 7.0 (Editor) function has suddenly stopped working. Windows cannot seem to solve the problem. Any anwers

I receive Adobe updates on a regular basis without any problems. The other day, my Adobe Photoshop Elements 7.0 (Editor) function has suddenly stopped working. Windows cannot seem to solve the problem. I can open all the other function buttons without any problems just not the most important one which is the Editor Function. Has anyone experienced this situation and knows what to do?

Did you tried uninstalling and then installing it again?
Ankush

The sound on my ipad 3 suddenly stopped working i dont know why i tried the last two days to fix it and also restored it and the sound never came back, please help.....

the sound on my ipad 3 suddenly stopped working i dont know why i tried the last two days to fix it and also restored it and the sound never came back, please help.....

Do you get sound on any apps e.g. Music and Videos but not others ? If you do then have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?

My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?

Plug it into the charger/wall socket and let it charge for at least an hour. It just might start charging. If you have already tried charging it for a fair amount of time and it didn't work, try restoring the device with iTunes.
iOS: Not responding or does not turn on - Apple Support

TS1398 I have recently updated my software to iOS 7. I have made an Apple ID which works for everything else but imessage and FaceTime. Why is this happening? What can I do to resolve this issue?

I have recently updated my ipad mini to iOS 7. My Apple ID works for everything apart from iMessage and FaceTime. When I sign in, it says check your network connectivity and try agin. I have tried several times. Why is this happening? What can I do to resolve this issue?

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

I just upgraded to yellowstone and now my apple tv is telling me it is not compatible with HDCP. What can I do to resolve the problem?

I just upgraded to yellowstone and now my apple tv is telling me it is not compatible with HDCP. What can I do to resolve the problem?

Hi billzundel17,
If you are having an issue with your Apple TV telling you it can not play HDCP content, I would suggest that you troubleshoot using the steps in this article -
Apple TV (2nd and 3rd generation): About Apple TV and HDCP - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Dreamweaver CC 2014 won't launch, what can I do to fix the issue?

Dreamweaver CC 2014 won't launch, what can I do to fix the issue?

why can't you use dw on your other account?
or use the help here to fix your regular account, Troubleshoot unexpected behavior | User account-specific | Adobe software | Mac OS

My c700 laptop power light is not coming on. what can i do to resolve this issue?

My c700 laptop power light is not coming on. what can i do to resolve this issue?

Will it read audio CDs? (In other words, is it just a problem with DVDs, or are CDs not read, either?)

HT4059 my ibook is missing several pages from every other chapter?!?!? what can be done to resolve this issue or refund my purchase?!?!

my ibook is missing several pages from every other chapter?!?!? what can be done to resolve this issue or refund my purchase?!?!
nina manning
<Edited by Host>

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
By the way, I strongly recommend not posting your phone number or other personal information in these forums, or any other forum open to other users. It could lead to serious privacy issues.
Regards.

Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me? The volumn is turned up but I can't seem to resolve the issue? Thanks

Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me? The volumn is turned up but I can't seem to resolve the issue? Thanks

Oh no, Robinbird18! This is not what we like to hear about your cell phone. It makes it pretty hard to have a conversation with someone when you can't hear them. If you make a phone call out are you able to have a conversation with someone without any issues? How long has this been going on? Have you tried to use the phone on speaker phone to see if that works at all? Please keep us posted. KevinR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

HT4061 My iPhone5 suddenly stop working, what can I do to resolve the issue?

Similar Messages

Maybe you are looking for