HT4061 My mail is frozen. I get to it from the Mail icon, but then it will not function. Touching it will not move it at all.

My mail is frozen. I can get to it from the Mail icon, but then the touch pad feature does not function. I cannot move the mail page up or down or from side to side. No messages will open. Help!

Try closing the Mail app via the taskbar and see if it works properly when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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