HT4061 my screen is not displaying it is black. The phone rings but nothing displays, this is the same when I receive a text
My screen is not displaying it is black. The phone rings but nothing displays, The same is happening when I receive a text.
Hi there Mrunner,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
-Griff W.
Similar Messages
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I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website in contacts etc. As I can enter my pin I cannot connect it to a laptop. Is there anyway of backinh up my data, pictures etc?
No there isn't. If you check iCloud, you are not showing any backups at all? Did you have the phone set to sync contacts in iCloud, or were you just backing up to iCloud? If you were just backing up, then you should be able to access the backup, but if you were not syncing, then you probably cannot see the contacts in iCloud. You would have to wait until you restore from the backup to see them. You will probably have to go onto the iCloud website to erase and remove the device from Find My iPhone if you want to clear it off.
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Hi I went to an Apple store in sydney regarding a battery problem on my Iphone . All the think its the phone settings but my question is what the point of giving the facilities in phone if we are not suppose to use those?
Your question/request is incomprehensible.
This much can be understood:
You have an iPhone (model unknown)
You have some sort of battery issue (exact kind unknown)
You went to the Apple Store in Sydney (presumably, Australia)
You did not achieve satisfaction on said visit.
So, throw a shrimp on the barbie while you explain yourself, mate! -
One day the phone just got stuck on ios6 screen then once unlocked it said plug into iTunes. Once I did the phone will not allow me to complete a restore. At the last stages the phone will cut off. I have asked a friend to have a look and he thinks it is stuck in recovery mode loop? I don't know what else to do. The phone is not under warranty and I bought it second hand before Christmas. Please give me any help or advice.
Sounds like a hardware failure. Make an appointment at the genius bar of your local Apple Store. There is no magic that can fix a hardware failure.
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My ipad will not start. It is 1 year old...I have tried holding the two buttons and nothing..I have it connected to my desktop and it will make a ding noise but nothing comes up on the screen.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
When I click on an active link from another application, it opens the firefox application, but won't open open the page - it just opens Firefox or takes me to Firefox. No new tab or window is opened and the link is not displayed.
Firefox sent an email to me to confirm that I had asked the above question. The email had a link to click. When I clicked it from Firefox, nothing happened. Then I opened IE, signed into Comcast, opened the email, clicked the link, and it brought me here.
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Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro. There is sound but only empty space where the video should be. Help?
Did you install Flash Player?
http://get.adobe.com/flashplayer/ -
N8 screen will not turn on ...New phone just bough...
N8 screen will not turn on ...New phone just bought today and screen will not come on
Charge the device (check that the white LED next to the USB port lights up) for at least 20 minutes, keep pressing the on/off button (needs some force) till you feel a vibration.
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Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
my iphone4 screen does not work and in order to restore it i have to turn of the "find my iphone" app. help!!!
It is not the app, it is Find My iPhone enabled with your iCloud account settings on the iPhone.
http://support.apple.com/kb/ph2702 -
my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens
Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Have a great day,
Joe -
I DONT KNOW WHAT TO DO!!!!!!!!! my ipohone die and i placed it on the charger to charge and my screen will not come up its black. i tried to restore it but my phone will not come on what do i do
i did the apple sign came on as white and my screen had white around the edges i retored it and afterwards my phone is vibrating nonstop on the USB cored while still pluged to my pc
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Is there an icon for face time on the iphone4s home screen? I remember I saw it before but not any more. I still have the FaceTime app,but would like to find the icon on the home screen again. Anyone can help?
Check all of your folders to see if FaceTime is in any of them.
If not, check your restrictions (Settings>General>Restrictions) and if restrictions are on, and you know the passcode, then FaceTime might be turned off. Turn ON to veiw icon on home screen.
Let me know if this does/doesnt work. -
My Late 2009 Model 10,1 running 10.8.5 frequently acts as though I have pushed the F11 button, but I haven't. The cables are not loose. Gently touching the mouse will get the screen back, but often it immediately goes back to the F11 mode. Is this a hardware or software issue? How can it be fixed?
I called Apple. The problem was caused by settings in Mission Control. After changing all 4 of the Hot Keys (if that's the proper term) shown in the bottom half of the Mission Control window in System Preferences to "-" by clicking on the drop down menus, the problem went away. Apple's help was excellent!
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my Iphone 4 screen has gone blank... If someone calls the person gets full ring but no display on my screen... niether home button nor power off button is working... help!
Try press and holding down the Power and Home button until you get an Apple icon on the screen.
http://support.apple.com/kb/ts1445
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