HT4061 My setting app is frozen
My setting app is fronzen in itunes & App store?
Hi Angela4442,
If you haven't already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Restarting your iOS device
1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
2. After the device has turned off, press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your device
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
Thanks,
Matt M.
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You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
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http://support.apple.com/kb/ht5137
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thanksHi @pal25 ,
Welcome to the HP Forums!
It is a superb place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
As you state you have tried everything, I suggest you do a HP PCs - Refresh Your PC to Resolve Problems (Windows 8).
If the issue should remain, I suggest you do a recovery back to factory.
HP PCs - Performing an HP system recovery (Windows 8)
You will see an option to backup your personal files to prevent data loss during the recovery if you have not yet done one.
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Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
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Occam's Razor nearly always applies when troubleshooting technology issues!
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