HT4061 Phone screen is black and will not light up

PHone screen went black no display

Reset, hold both home and power buttons until iPhone begins to start, usually takes about 10 seconds of holding both buttons. If still nothing, restore firmware with iTunes on computer. If still nothing, iPhone 4S has Warranty, make Genius reservation and take to Apple for resolution.

Similar Messages

  • HT4061 the screen is black and will not open

    my sons Iphone 4s has only a black screen is there anyway to get it unlocked.

    Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, see what happens. This may take 20 seconds or more. Do you know if the device is charged? Connect it to the charger if not. It can take 10-20 minutes of uninterupted charging before the device may react.

  • My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

    My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

  • HT1766 After unplugging my phone from being charged all night, the screen went black and will not let me do anything!

    After unplugging my phone from being charged all night, the screen went black and will not let me do anything including turning it off. please Advise. Thanks

    press and hold the home and power buttons until the Apple icon is displayed, then let go.

  • HT1414 Daughter's screen is black and will not reboot or come on

    Daughter's screen went black and will not reboot what do we do

    Restore the iOS without restoriing a backup
    Use iTunes to restore your iOS device to factory settings
    Note that if the phone was ever jailbroken, this may not work.

  • My iphone 4 screen went black and will not come back on, the screen lights up but is still black and will not show anything on the screen, it still vibrates though. help

    my iphone 4 screen went black and will not show anything on it, the phone still vibrates and lights up but the screen is black, HELP.

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

  • My ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix

    my ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix, other than take it to apple.
    thanks!

    The wish list only works on apps you have to pay for. To get it tap the icon of the app you want to save. After it opens at the upper right corner is a box with a arrow. Tap that then tap add to wish list list in the box that opens.

  • Imac 27" Intel Core 7 CPU. Screen goes black and will not respond except with a push of power button. Second monitor connected via displayport continues to display fine. Apply Store did full hardware scan and all is fine. Did clean wipe from Mavrick back

    Imac 27" Intel Core7  CPU 16 Gig RAM. Screen goes black and will not respond except with a push of power button. Second monitor connected via displayport continues to display fine. Apply Store did full hardware diagnostic and all is fine. Did clean wipe from Mavrick back to Mountain Lion but problem remains. Apple Store can do no more.

    I did some more digging, it appears to be a backlight problem only. I can see the screen very dimly if I use a bright flashlight in a very dark room. It also seems to run ok if the brightness is turned down a LOT.
    So I'm thinking this is a LED driver board issue or the display itself. I'll open it up and check the connection between the two and see if I can get any more clues. At least I can use it somewhat now by dimming the display significantly...

  • My iMac 27" screen is black and will not start. The computer is making noise and beeps when i use the keyboard but I can't see anything. I have rebooted with no success

    My iMac 27" screen is black and will not start. The computer is making noise and beeps when i use the keyboard but I can't see anything. I have rebooted with no success

    Have a look at these. And please say what OS you have.
    http://support.apple.com/kb/ts1411
    http://support.apple.com/kb/ts1367

  • Macbook Pro screen is black and will not shut down or boot up right.

    Last night my 2007 macbook pro would not go to sleep properly.  When I closed the book the light stayed on and the fan continued running.  Later I shut it down. 
    This morning the computer turned on but the screen is black.  I tried closing the book but again it would not sleep.  I hold down the power button and it seems to shut down but when I push the power button again the light comes back on and the fan starts up but the screen stays black and there is no powerup sound.
    The lights on the battery are lit up.  I tried taking the battery out but same thing.
    Any help is greatly appreciated.

    Try:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    Resetting your Mac's PRAM and NVRAM
    Then see if it will boot into Safe Mode. Do not remove the battery unless it's defective.
    If none of the above work then you may have a hardware failure so take it in for service.

  • TS1363 Please help my phone just went black and will not go on.

    Help my phone went black and do not whant to switch on i bought this phone 3 weeks back vrom a lady and gave my samsung s4 to my wife se will kill me if i ask her for new phone the pone.

    You sure the battery is not out of power?
    Try doing a Restart/Reset.  In this case, it would be the Reset procedure if it does not turn on normally.
    http://support.apple.com/kb/ht1430

  • Z10 screen went black and will not reboot

    My wife updated her Verizon Z10 about a week ago and since then she's encounter a couple of times where the screen would go black and she'd have to do a battery pull to reset the device. With this morning's latest epsiode, pulling the battery did not work. I can't get it to reboot, nor can I seem to reinstall the device software. The red light will come on briefly and nothing else.
    I checked the BTSC and have not found anything regarding this issue. Unfortunately, she did not back up her device and BB protect no longer provides this option so she lost some key documents. At this point, I'm hoping there is a way to salvage the device but it's not looking good.

    916keneke wrote:
    I tried both suggestions and was unable to revive the device. I certainly appreciate your help!
    Hmmm...well, the first test (4h15m) is one to see if you can revive your device with it's same battery. But the 2nd test (battery swap) is intended to determine if the battery or the device might be causal to the problem.
    Unfortunately, from your report, I cannot determine the precise result of the 2nd test. Your report might mean that your device did not work with that other "known good" battery...but it gives no hint of what happened with the other device using your battery. The complete result would be more useful in understanding what is happening in your situation. It may well be that your device is truly dead...but, from the information available here, I cannot come to that conclusion.
    916keneke wrote:
    Is there a way for me to reload the OS (maybe an earlier build) so that I can salvage the device? I've been reading about an Autoloader. Not sure if that will work as my device is unresponsive.
    If the device will not run, then it cannot interact with the computer via USB. If it cannot interact with the computer via USB, then there is no way for the computer to load the OS to it.
    Further, AutoLoaders are 100% destructive to any data residing on the device...so if your intent is to salvage data (rather than salvage the device), then an AutoLoader is not the right choice, even if it could be run (which, from what you describe, it cannot).
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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  • HT4972 iphone 4s screen is black and will not reset

    do i need to replace my iphone 4 if the screen is black with a solid vertical red line running down the left side.  I've tried to reset the phone holding down both buttons simultaneously and that isn't working.  AAARRRRGGGG

    Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
    Does look like a hardware failure,

  • I can not turn my nano 6th generation ipod on... the screen is black and will not do anything.

    Please help!  The have had the nano on charge for a day, and it will not turn on.
    I plug it in to iTunes, and iTunes does recognize it........... and says it is syncing.. and says when it is done... but, I can not do a thing with the nano ... I try the reset thing... holding the Volume down and the sleep/wake button...at the same time... and hold for 8 seconds... and nothing!

    I am currently having this same problem. This nano lasted me less than 2 years.

  • HT201177 IMac screen goes black and will not return without power cycle.  Time of events 19 min to 43 seconds after desktop shows

    Display goes black
    19 min is longest it lasts goes down to 43 seconds after desktop appears
    Just updated to Mt Lion same time this started
    I am guessing video card went out at same time?
    Do not have D test for hardware after upgrade.
    20 inch 2.4 Core 2 duo 2gig. Ati radon hd 2600 256 mb graphics
    Suggestions?

    I did some more digging, it appears to be a backlight problem only. I can see the screen very dimly if I use a bright flashlight in a very dark room. It also seems to run ok if the brightness is turned down a LOT.
    So I'm thinking this is a LED driver board issue or the display itself. I'll open it up and check the connection between the two and see if I can get any more clues. At least I can use it somewhat now by dimming the display significantly...

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