HT4061 pls my iphone 3G just update to the new vision but now it can not come back to the normal working thing and it is tell me to inert another sim card and i have tried different card but nothing is still coming up

good morning sir/ma pls i need help to fix my phone i updated to 6.1.4 from 5.1.1 so now it is not coming up but showing me to inert another sim card and i did but still request for another and do not no what to really do now.

try a simple restart, see if it works.
http://support.apple.com/kb/ht4623
http://support.apple.com/kb/TS1275
http://support.apple.com/kb/HT4972
I hope these articles help you

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I bought a spartacus guide a year ago in the AppStore, but then I changed my iPad to the new one. Now I can not find this program in the store to reinstall, and today O got a bill, that I was billed for the automatically subscription,

So, what happened to Spartacus guide, can I download it, or can I get my money back?

If it is still in your country's store then you should be able to re-download it via the Purchased tab in the App Store app on your iPad/
If it isn't then do you have a copy of it on your computer's iTunes or on a backup of your downloads that you can use to re-sync to your iPad ?
If it's not in your country's store and you don't have a copy for syncing back then you try contacting iTunes support and see if they will refund or credit you (but a lot of subscriptions say that refunds aren't given) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
For info there are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

Hi, I need help with my iphone four bought in England but I live in Italy, I upgraded IOS six and now I can not read more than the Italian card, how can I contact a service center via email?

Hi, I need help with my iphone four bought in England but I live in Italy, I upgraded IOS six and now I can not read more than the Italian card, how can I contact a service center via email?

Only the carrier it is locked to can authorize unlocking it. Sounds like the phone was hacked to unlock it originally. Find out what carrier it is locked to, and look up their contact information using google or the search engine of your choice.

Tried downloading Mavericks this morning and it froze. I deleted where it started the download and I tried to restart it but now it will not let me start the download. just wants to go to install but there is nothing there to install.

Tried downloading Mavericks this morning and it froze. I deleted where it started the download and I tried to restart it but now it will not let me start the download. just wants to go to install but there is nothing there to install.

Hello Curtis,
Thank you for the details of the issue you are experiencing when trying to downlaod Mavericks. I recommend emptying your trash and restarting your computer. Once you have done that, navigat the the Purchased tab of the Mac App Store and try downloading Mavericks again:
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Thank you for using Apple Support Communities.
Best,
Sheila M.

Hi, I am not able to restore my ipad (I have tried different techniques but it stays frozen at the Apple logo level). If I try through my computer, it forces me to reset factory settings erasing my Media content which I haven't backed up. Ideas please?

Hi, I am not able to restore my ipad (I have tried different techniques but it stays frozen at the Apple logo level). If I try through my computer, it forces me to reset factory settings erasing my Media content which I haven't backed up. Ideas please?

Hmmmm.... you might know the answer....

I bought an iPhone 5S in the USA, however he warmed up and took off the screen, I live in Brazil and they do not give assistance to my device, but I can not go back to the U.S. just to change the iphone, what should I do to solve my problem ?

I bought an iPhone 5S in the USA, however he warmed up and took off the screen, I live in Brazil and they do not give assistance to my device, but I can not go back to the U.S. just to change the iphone, what should I do to solve my problem ?

I live in China as well and my iPhone5s is the model A1530 I bougth outside China. I have the same problem as Nikatnight with the iPhone while the iPad Air (wifi only) is working like a charm. It must be definitely something related to the carrier since I was abroad few days ago and everything worked well.
If you pay attention at the source of your maps, you'll discover they are provided by AutoNavi instead of TomTom and make them appear in chinese with their own border interpretation. Queries are only acceppted in Chinese (p.e. if I type in english "Los Angeles International Airport" it replies it cannot locate it)
I suppose everything will be fine when you'll be out of censorship....
Perhaps iOS Apple Maps are absolutely useless for expatriate in China.
Use Google Maps instead
BTW, I'm surprised how much Apple might prostrate towards hard power Governments.... No matter what, money are always on top!

TS1559 I've done update IOS version 6.0, in my IPhone 4S, but now I can not activate Wi-Fi icon, it is passive.

I'v done update IOS version 6.0 in my Iphone 4S, but now i can not activate Wi Fi icon clicking, it is passive.
Previously was installet IOS version 5.1.1.
What should i do?

Try these:
1)
Double tap the home button to bring up active apps at the bottom of your screen.
Tap and hold one of those apps until you get a red circle with white minus sign in it at top left.
Tap the red circle in every app on the bottom. This closes active apps.
Shut down the phone and leave it off for a couple of minutes.
Turn phone on.
2)
Turn on Airplane Mode
Power down
Leave phone off for 10 minutes
Power up
Turn Airplane Mode off
If this doesn't work, then sync

Why would you allow firefox to update computer web-browsers if you have an idea that it will no longer work after the update? And why would you not include instructions for, how to fix the problem? Help Please! Can I go back to the old one?

Why would you allow firefox to update computer web-browsers if you have an idea that it will no longer work after the update? And why would you not include instructions for, how to fix the problem? Help Please! Can I go back to the old one?
Ron Bell
[email protected]

Mozilla, like many other software companies, thoroughly test their software before releasing it to the public and I'm sure that no problem you are having is intentional.
I do not work for Mozilla but I do have experience of releasing software for public usage.
Firefox has no way of knowing what other software is already on your computer and with millions of combinations it isn't always possible to test for every scenario.
You can go back to the old version of Firefox but that won't always solve your problem.
The web site below tells you how:
https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox

IMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store

iMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store. I can't pay for it so I would really appreciate the help.

Look in your applications folder for the installer - Install OS X Yosemite. Delete it. Then go back to the App Store purchases tab and see if you can download it. You might have to re-index Spotlight.
Spotlight – Re-index

I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call

I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call

Hey there jjroca,
It sounds like you are unable to make or recieve phone calls because the screen goes black. I would start by quitting all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If that does not resolve the issue, I would use the troubleshooting in the following article, named:
iPhone: Troubleshooting issues making or receiving calls
Thank you for using Apple Support Communities.
Take care,
Sterling

HT1766 Recently updated my iPhone 4s to the iOS 6. Now I can not install application updates, my music library has vanished, iTunes Match (in Settings) keeps setting itself to "Off".

I recently updated my iPhone 4s to the iOS 6. Now I can not install application updates, my music library has vanished, iTunes Match (in Settings) keeps setting itself to "Off". I have also logged off of iTunes in Settings, and it will not let me log back in. Just a few moments ago when I again tried to log into iTunes, it asked me for my Password, then replyed that I had no Match account; but I do. Is Restore the best option?
Any suggestions

I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.

I have payed for Adobe acrobat pro but now i can not convert a pdf document to a word format, why?

I have payed for Adobe acrobat pro for one year and it is valid to november 2015, but now i can not convert a pdf document to a word format, why ?

Hi m_karhulinna,
If you have Acrobat Pro, you can save directly to Word format from within Acrobat by choosing File > Save as Other > Microsoft Word > Word Document.
(It sounds like you may be trying to use the ExportPDF online service, which is separate from Acrobat, and not necessary in your case.)
Best,
Sara

I downloaded the recent Pages update but now I can not open some documents done last year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3

I downloaded the recent Pages update but now I can not open some documents done in the past year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3. Do I have to purchase an update of Pages?

You are not on Mountain Lion anymore, right? You are on Mavericks and have downloaded Pages 5 and then created docuemnts in it which can't be opened in Pages 09.
No, you don't have to buy a newer Pages but you have to be particular about which version you use.

I have a new computer and I want to make it my home device for I tunes. I have home sharing, and all of the music and files are on the new computer. Now what do I do to make the new computer the home computer for Itunes?

I have a new computer and I want to make it my home device for I tunes. I have home sharing, and all of the music and files are on the new computer. Now what do I do to make the new computer the home computer for Itunes?

The computer (windows platform) where I initially began using Itunes has four other computers/devices that are shared with it. All four of the other computers show up in my account, and can be managed. Or I can remove them. But on the new computer that I want to be my base computer (home if you will). The computer I want it to replace, when ITunes is open, has a tool bar, with various functions. All of the other devices are linked to that computer in ITunes, under Home SHaring. The new computer, shows the downloads via Home Sharing, but it does not show/have any tool bar.
I want to activate the new computer to be the computer via ITunes where all of the devices are linked to it as the base for ITunes. And, I don't know how to make that happen.
I hope that makes sense.

My daughter had completed a chart in pages. I saved it and then clicked on other chart types. Now I can't go back to the original chart she made even though I have not re-saved the file. How can I go back to her original chart with data?

My daughter had completed a chart in pages. I saved it and then clicked on other chart types. Now I can't go back to the original chart she made even though I have not re-saved the file. How can I go back to her original chart with data?

I don't get what you are saying.
Is this all the same document?
What version of Pages?
Have you tried to revert to a previous version?
Peter

HT4061 pls my iphone 3G just update to the new vision but now it can not come back to the normal working thing and it is tell me to inert another sim card and i have tried different card but nothing is still coming up

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