HT4061 Serial number not recognized need help

Serial number not recognized need help
<Edited by Host>

Not recognized where? And what sort of help are you hoping for from us, your fellow users?

Similar Messages

  • Serial number not recognized when I update lightrrom

    serial number not recognized when I update lightrrom

    More specifics might be helpful, but try this info site
    Lightroom and Creative Cloud FAQ

  • Serial Number not recognized for Snow Leopard Up to Date

    Not sure where to post this question as it pertains to Snow Leopard....
    Just bought a new imac but its Serial Number is not being recognized on the Snow Leopard Up to Date page. The serial number is recognized elsewhere, such as the warranty check page.
    Suggestions? Thanks

    That's a shame. But I suspect it's temporary. I think you get 90 days from the date of purchase to get the free upgrade. I assume that Apple will be better able to deal with this issue as we get closer to the release date.
    Meanwhile, we are not Apple employee's and can not speak for the company or guess what the problem is. Apple does have a direct Feedback site that they do read and respond to:
    http://www.apple.com/feedback/
    For those that may have missed it or haven't tried yet, here's the sign-up page where you are supposed to be able to register online. You can also download the form and send it in the mail.
    http://www.apple.com/macosx/uptodate/

  • Serial number not recognized by Apple website. Need help to get a charger replaced.

    I have a MacBook Pro (Build13A603) that recently started having trouble charging. It looks like there is a short in my power adapter. I purchased it from a Best Buy, and my extended warranty from there has already run out. I do not have Apple Care. I know sometimes Apple is able and/or willing to help out in these types of situations, but I have been trying to contact Apple Care, and when I try to provide my serial number the website does not recognize it. I have used the one from 'About This Mac' as well as the one laser etched on the bottom of my computer. Any other ideas how I may be able to get in touch with them to see if they just might replace the charger for me? The closest store to me is over 60 minutes away so any help is greatly appreciated. Thank you!!!

    Have you tried to verify your MBP serial number here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    Check it in System Information>Hardware Overview.
    You MBP requires an 85w charger.  OWC sells them for less than Apple:
    http://eshop.macsales.com/item/Apple/MC556LLA/
    Ciao.

  • I Purchased upgrade but do not have old serial number...need help

    I bought a new PC and want to move my adobe acrobat 9.0 Pro to my new laptop but the serial number for my product is for an upgrade (which was done on my previous PC I no longer have).
    How can I activate my Acrobat 9.0 Pro without having my old serial number?
    Need help.    

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload

  • HT4061 i CANNOT READ THE SERIAL NUMBER, but I need help - icloud has locked up my email

    Yesterday tech support had me load iCloud onto my computer and now my Outlook won't work

    Marceta wrote:
    Yesterday tech support had me load iCloud onto my computer and now my Outlook won't work
    And how is this related to an iPhone or the inabliity to read the serial number?

  • Re: Satellite Serial number not recognized by Toshiba support

    Hello,
    I possess an A200 satellite laptop, and I am not able to find any driver for it on Toshiba site !!
    - its serial number (X8172841K) is not recognized , the message is : "Sorry , your product cannot be found" [translated from French]
    - the support site cannot detect my laptop model
    - none of the drivers that I have downloaded (closest to A200) accept to install
    Can u help me ?
    Regards,
    Sbastien (France)

    If the serial number is not detected by Automatic detection you can find drivers manually.
    Maybe you have the same A200 as friend of mine. His notebook has part number PSAE6E.
    To find right drivers please visit Toshiba download and support page under http://eu.computers.toshiba-europe.com > Support & Downloads > Support Homepage and at the bottom you will find link Download drivers.
    Go there and choose your notebook model with right short model number.
    If you need more help please let me know.
    BTW: have you tried to find right drivers on Toshiba France support page?

  • Installing Photoshop CS5 on new Win8.1 - serial number not accepted. Help please!

    Hello everybody,
    I just wanted to install Photoshop CS5 on my Windows 8.1 64bit machine, which also happenes to be a new machine. The serial number provided in my Adobe account is not accepted by the installer! The information I could gather from the "support" area points me to a problem which is caused by not properly uninstalling the previous install, am I right? I did not know this. Also, I am no native speaker and feel a little lost on this.
    Please help, I need to use my copy of PS CS5, thanks!

    clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Serial number not recognized when installing.

    I bought Acrobat Standard XI off the Adobe website.  When installing the serial number is not recognized.  The drop down box for selecting which product I bought has a selection for Standard X but not Standard XI. 

    Hi brabski
    The download link is for the retail version installer so if you do have a volume license then you need to download the installation files from
    https://licensing.adobe.com/.
    Below is the link to contact for support:
    https://www.acrobat.com/misc/en/contact-support.html
    Please reply for any assistance.
    Thanks

  • Can't install Illustrator from Creative Suite (serial number not recognized)

    Years ago, I bought the first Creative Suite (upgrade). Illustrator was working fine on my old computer. Since then, I've upgraded Photoshop and Dreamweaver individually (I didn't upgrade Creative Suite).
    Now I need to install Illustrator on my new computer, but the installation fails:
    (1) I tried to install Illustrator separately (from the Illustrator setup.exe file on the disks) and I input the only serial number I have (which is for Creative Suite) and get a "this isn't an Illustrator serial number".
    (2) I tried to install Creative Suite but it prompts me for the location of Photoshop ... an OLDER version of Photoshop. I've got Photoshop CS5, but the installation correctly says that isn't an earlier version.
    I believe I purchased my first Photoshop in 1997-ish. Do I really have to start from the beginning and install EVERY VERSION of Photoshop that I ever bought/upgraded in order to install Illustrator from the CS upgrade disk?
    I tried looking for an Adobe phone number, but no joy.

    > Which versions of which software do you have exactly?
    Have, or installed?
    I have Photoshop LE, Photoshop 4.1 (I think it was -- the first version with layers), Photoshop 5.5, Photoshop 6, Creative Suite, Photoshop CS2, and Photoshop CS5.
    After I purchased Creative Suite, I just wanted to upgrade the individual programs rather than the whole Creative Suite. However, I believe I purchased upgrades all along the way.
    For Dreamweaver (though not the issue here), I started with the Macromedia programs, so the upgrade line started 'way back at Macromedia (and the installation of Adobe DW upgrades requires live tech support; unfortunately, as I can no longer find a phone number for Adobe, I guess I'd better hope nothing ever happens).
    Anyway, does that help? You can see why I don't want to reinstall all those versions just to install Illustrator.
    (And thanks for your help.)

  • Qualifying product serial number not recognized as valid

    I am attempting to load my new CS6.  I selected CS3 as my qualifying product, but the screen message states that the CS3 serial number I entered is not from a qualifying product.  I entered the CS3 serial number directly from the CS3 case, doublechecked it and triplechecked it.  The serial number I entered is correct.  What do I do? 

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/
    If you purchased CS6 since January of this year CS3 is not an eligible version for upgrade.  It was prior to January, but not after.

  • Serial number not recognized

    I posted this on the keynote page too. I thought I would try the pages page as well.
    I realize this topic has been discussed because I have read the posts. I have tried every suggestion posted so far and nothing has worked. This is terribly frustrating. I purchased this software thinking that I would be able to use it in a class tomorrow, but it won't accept the serial number provided with the software. Can anyone offer a new suggestion? Any help would be greatly appreciated. Thank you.

    I finally spoke to someone who is going to send a new disk but it won't arrive until I no longer need it. They were of absolutely no help on the phone. They could not resolve the fact that they provided a useless serial number. If the disk works then perhaps I will be able to use the software next year when it is already dated.

  • IPod Shuffle's serial number not recognized...is this an issue?

    I accidentally hit Never Register in iTunes, so I decided to register my new iPod Shuffle at www.apple.com/register. Well, my shuffle's serial number is not recognized. 10 tries, and it doesn't seem to exist.
    Is this going to be an issue in the past? I've checked it again what iTunes has, the box and the device, and nothing works.
    Thanks!

    well, im having the same problem..when i hooked up the ipod shuffle to te computer using the USB outlet, a pop-up came up and said that it malfunctioned and suggested that we get a new one. maybe thats your problem too?

  • Airport Extreme Bases Station serial number not recognized

    I bought this today and tried to register it. Registration rejects my serial number. I checked carefully, both on the back of the base station and on the box, and I'm sure I got it right. Eventually it allowed me to register, but with the Part Number (MA073LL/A), not the serial number.
    Does this matter? Can I still get support if I need it?

    resetting has worked for months with no return of the problem.

  • Reinstalling creative suite - serial number not recognized

    I'm reinstalling an old version of creative suite (4) does not recognize the serial number (which i double checked on the "my products page") so I can upgrade it
    So irritating.
    O/S win 8.1 hardware surface pro 3
    Help please some one from Adobe!

    Error "The serial number is not valid for this product" | Creative Suite

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